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1 room, 2 adults

The Sarova Stanley - Nairobi

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Free WiFi
  • Private pool
Corner of Kenyatta Ave. and Kimathi St., Nairobi, 00100, Kenya

Luxury hotel with full-service spa, connected to the convention center, near University of Nairobi
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Babysitting or childcare (surcharge)
    • Free WiFi
    • Private pool
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • A pleasing place for staying with lovely staff. The decoration brings you back to the old…Jun 22, 2019
  • the hotel itself has an abundance of history. you feel like you are back in time. the…Mar 26, 2020

The Sarova Stanley - Nairobi

More Info: 6823 2342

from S$152
  • Stanley Club Room
  • Stanley Room
  • Heritage Suite
  • Stanley Premium Club Room
  • Stanley Twin Room

What’s around The Sarova Stanley - Nairobi

Landmarks

  • In Central Business District
  • University of Nairobi - 16 min walk
  • Teleposta Towers - 6 min walk
  • City Market - 6 min walk
  • City Hall - 6 min walk
  • National Archives - 7 min walk
  • City Square - 7 min walk
  • Jeevanjee Gardens - 8 min walk

Getting around

  • Jomo Kenyatta Intl. Airport (NBO) - 35 min drive
  • Nairobi (WIL-Wilson) - 17 min drive
  • Syokimau Station - 36 min drive
  • Syokimau SGR Railway Station - 37 min drive
  • Nairobi Station - 38 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 214 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

  • Free nearby parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Pool umbrellas
  • Fitness facilities
  • Full-service spa
  • Steam room
  • Fitness classes on site
  • Yoga classes/instruction on site
  • Golfing nearby
  • Health club
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 9
  • Conference space
  • Conference space size (feet) - 227
  • Conference space size (meters) - 21
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1902
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • English
  • French
  • Swahili

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Things to enjoy
  • Private pool
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Tulia Spa. Services include deep-tissue massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily.

Dining

Pool Deck Restaurant - This poolside restaurant serves breakfast, lunch, and dinner.

Thai Chi Restaurant - This restaurant specializes in Thai cuisine. Reservations are required. Open daily.

Thorn Tree Cafe - This café serves breakfast, lunch, and dinner. Open daily.

The Exchange Bar - Onsite bar. Open daily.

The Sarova Stanley - Nairobi’s small print

Also known as

  • Sarova Stanley
  • Sarova Stanley Hotel
  • Sarova Stanley Hotel Nairobi
  • Sarova Stanley Nairobi
  • Stanley Sarova
  • The Sarova Stanley Hotel
  • The Sarova Stanley Nairobi
  • The Sarova Stanley Hotel Nairobi

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Transfers via required shuttle are required and must be arranged before travel by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of KES 30 per person (one-way)

Airport shuttle service for children costs KES 15 (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Sarova Stanley - Nairobi

  • Does The Sarova Stanley offer free cancellation for a full refund?
    Yes, The Sarova Stanley does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at The Sarova Stanley?
    Yes, there's free self and valet parking.
  • Is there a pool at The Sarova Stanley?
    Yes, there's an outdoor pool.
  • Are pets allowed at The Sarova Stanley?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at The Sarova Stanley?
    You can check in from 2:00 PM to midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near The Sarova Stanley?
    Yes, there are 3 onsite restaurants.
  • Is airport shuttle service offered by The Sarova Stanley?
    Yes, an airport shuttle is available. The charge is KES 30 per person one-way.

Recent reviews

Superb 9.0 From 224 reviews

Exceptional 10.0
Central Nairobi
Great city central Nairobi location. Secure safe great facilities, walking distance to restaurants.
Phillip, au2 night trip
Exceptional 10.0
Excellent hotel and stuff. Amazing experience!
My husband and I stayed three nights in January, 2020. We had very nice time there. Hotel breakfast had large selections of food. They were very good. They were so kind enough to prepare our breakfast Box when we went to safari. Our application to stuff! Very good services. Hotel also had three excellent restaurants. One is 24 hours open restaurants. Since we arrived later night. It was very convenient. Food and wine was tasty, too. Friendly service made good impression. We specially liked restaurant next to swimming pool. It gave unique atmosphere. Thai restaurants was also good, too. DELICIOUS food to enjoy. The hotel helped us arrange our two safari trips. We had driver with safari car. We saw many animals close distance. Very lucky or Perhaps driver (guide) had good intentions. We had amazing experience! Last but not Least, hotel arranged us for history tour of the hotel. It was very special to learn about past to now. Interesting story about Queen Elizabeth, famous visitors...etc. Furniture that are kept many years. It was very good tour that add to unforgettable memory. As you can see we had wonderful stay. Highly recommended this hotel. Thank you!
us3 night trip
Very good 8.0
Holiday get away in the city
Short but pleasant
Stanley, us1 night business trip
Very good 8.0
Very nice but old style
Justin, ie1 night business trip
Good 6.0
Poor Customer Service, Great Food
PROS: Overall most of the staff and people are nice. The rooms were clean. Food is delicious. Location is convenient for getting around. CONS: The hotel has a roach problem. The manager tried to appease me with a free ride to the airport (value of $15-30); however, issues like bed bugs and roaches are non-negotiable when paying money for a “5 star” hotel. The manager refused to refund any part of my reservation. If I were a celebrity or diplomat I‘m sure I would be compensated and made whole. The hotel seems to think that guests should be inconvenienced with pests that can grossly reproduce and infiltrate one’s belongings. The manager admittedly knows there’s a roach problem, yet this is NEVER mentioned on the hotel’s website or the travel agencies advertising the hotel. The rooms are very dimly lit. You can barely see things that matter. I am a woman of color, the night I arrived and was being checked in, a Caucasian man came and stood beside me rather than waiting in the queue like a normal person. The hotel rep stopped helping me to check out the man as if I didn’t matter. I abruptly walked away. When I returned to the desk the rep apologized profusely; why apologize if you did nothing wrong; but he knew he was wrong. I played it cool as I didn’t want to make a scene. I felt embarrassed, dehumanized and utterly disrespected by this treatment. Why should a person second in line be put before me when my $ is also green. I was truly disappointed.
Allison, us4 night trip
Exceptional 10.0
Great Old School hotel Vibe
The Stanley is a wonderful historic hotel in Nairobi, the service was amazing and very welcoming. I was only there for business but will definitely be returning for holidays in the future. It’s an older hotel so come in expecting to take a step back in time and you’ll really enjoy it. Definitely take a Tusker in the Exchange Bar.
Christian, ie4 night business trip
Fair 4.0
Hotel hotel is very run down and needs a serious renovation
Hubert, us3 night business trip
Exceptional 10.0
Felt safe the whole stay!!! Great Staff
My first impression on this hotel started at the airport. When the person who’s supposed to pick me up was waiting holding a sign with my name on it and a big smile on his face. I knew I’m going to have a great start. The receptionist at the check in counter are all smiles and very friendly. Though the hotel looks old inside, has old smell too, I knew that before I booked it since it was built in1902 I think. My main purpose why I booked it is because it is centrally locates. I can walk outside the hotel and several restaurants and stores are just within walking distance. It also has all the amenities I needed such as the gym ( big enough for all the stuff that I needed to work out),has sauna and steam room, a couple restaurants inside the hotel and the best part of this hotel are the people. They are all accommodating and very friendly. The security over there is impeccable. You get screened thoroughly before you get inside. You really feel safe and secure inside the hotel. Speaking of security . I would like to commend one of the many amazing security personnel at the hotel, Joseph. I had a very embarrassing experience with him. He was just doing his job to make sure everyone in the hotel is safe and I made a big deal out of what he did. He dealt with the situation professionally while I didn’t. He was just doing his job and I deeply regret what I did. I apologized after but still felt bad. Again, thanks Joseph for being an awesome employee. Really all amazing hotel staff
JOEMAR, us4 night trip
Exceptional 10.0
Amazing historic hotel with customer service so attentive and on par with only the best establishments. I stayed here before and after our safari trip and both times it was amazing. I wish hotels like this existed in America where people remembered your name and your preferences and treated you well. I do have to say the service during our first stay was even better than our second stay - the first stay we were given welcome drinks and hot towel on check in and a welcome snack in our room and our rooms were turned over twice a day, the second time no welcome drink or snack and when we asked for our rooms to be turned over the second time the cleaners changed the sign to “do not make up my room” which was disappointing. So deducting 1 star for that.
Priya, us2 night trip
Exceptional 10.0
The hotel and staff were amazing!! Very friendly, accommodating and gracious!
Sandra M., us10 night family trip

The Sarova Stanley - Nairobi

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