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1 room, 2 adults

The Sarova Stanley - Nairobi

5-star5 stars
Great for familiesThis property has good facilities for families.
Corner of Kenyatta Ave. and Kimathi St., Nairobi, 00100, Kenya

Luxury hotel with full-service spa, connected to the convention center, near University of Nairobi
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Bar
Bar is awesome
Service
Fantastic service
Vibe
Awesome vibe
Comfort
Comfortable

The Sarova Stanley - Nairobi

More Info: 6823 2342

from S$140
  • Stanley Club Room
  • Stanley Room
  • Heritage Suite
  • Stanley Premium Club Room

What’s around The Sarova Stanley - Nairobi

Landmarks

  • In Central Business District
  • University of Nairobi - 24 min walk
  • Teleposta Towers - 6 min walk
  • City Market - 6 min walk
  • City Hall - 6 min walk
  • National Archives - 7 min walk
  • City Square - 7 min walk
  • Jeevanjee Gardens - 8 min walk

Getting around

  • Nairobi (NBO-Jomo Kenyatta Intl.) - 29 min drive
  • Nairobi (WIL-Wilson) - 14 min drive
  • Syokimau Station - 26 min drive
  • Nairobi Station - 28 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 214 rooms
  • This hotel is arranged over 8 floors

Check-in and check-out

  • Check-in time 2 PM-10 PM
  • Check-out time is 11 AM
  • Express check-in/out
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

  • Free nearby parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Pool umbrellas
  • Fitness facilities
  • Full-service spa
  • Steam room
  • Fitness classes on site
  • Yoga classes/instruction on site
  • Golfing nearby
  • Health club
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 9
  • Conference space
  • Conference space size (feet) - 227
  • Conference space size (meters) - 21
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1902
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • French
  • Swahili

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Soundproofed rooms
  • Premium bedding
Things to enjoy
  • Private pool
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Tulia Spa. Services include deep-tissue massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily.

Dining

Pool Deck Restaurant - This poolside restaurant serves breakfast, lunch, and dinner.

Thai Chi Restaurant - This restaurant specializes in Thai cuisine. Reservations are required. Open daily.

Thorn Tree Cafe - This café serves breakfast, lunch, and dinner. Open daily.

The Exchange Bar - Onsite bar. Open daily.

Awards and affiliations

  • The property is a member of Preferred Hotels & Resorts.

The Sarova Stanley - Nairobi’s small print

Also known as

  • Sarova Stanley
  • Sarova Stanley Hotel
  • Sarova Stanley Hotel Nairobi
  • Sarova Stanley Nairobi
  • Stanley Sarova
  • The Sarova Stanley Hotel
  • The Sarova Stanley Nairobi
  • The Sarova Stanley Hotel Nairobi

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

Parking height restrictions apply.

Transfers via required shuttle are required and must be arranged before travel by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability)

Late check-out can be arranged for an extra charge (subject to availability)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 30 per person (one-way)

Airport shuttle service for children costs USD 15 (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8.8 From 231 reviews

Good 6.0
Poor Customer Service, Great Food
PROS: Overall most of the staff and people are nice. The rooms were clean. Food is delicious. Location is convenient for getting around. CONS: The hotel has a roach problem. The manager tried to appease me with a free ride to the airport (value of $15-30); however, issues like bed bugs and roaches are non-negotiable when paying money for a “5 star” hotel. The manager refused to refund any part of my reservation. If I were a celebrity or diplomat I‘m sure I would be compensated and made whole. The hotel seems to think that guests should be inconvenienced with pests that can grossly reproduce and infiltrate one’s belongings. The manager admittedly knows there’s a roach problem, yet this is NEVER mentioned on the hotel’s website or the travel agencies advertising the hotel. The rooms are very dimly lit. You can barely see things that matter. I am a woman of color, the night I arrived and was being checked in, a Caucasian man came and stood beside me rather than waiting in the queue like a normal person. The hotel rep stopped helping me to check out the man as if I didn’t matter. I abruptly walked away. When I returned to the desk the rep apologized profusely; why apologize if you did nothing wrong; but he knew he was wrong. I played it cool as I didn’t want to make a scene. I felt embarrassed, dehumanized and utterly disrespected by this treatment. Why should a person second in line be put before me when my $ is also green. I was truly disappointed.
Allison, us4 night trip
Exceptional 10.0
Great Old School hotel Vibe
The Stanley is a wonderful historic hotel in Nairobi, the service was amazing and very welcoming. I was only there for business but will definitely be returning for holidays in the future. It’s an older hotel so come in expecting to take a step back in time and you’ll really enjoy it. Definitely take a Tusker in the Exchange Bar.
Christian, ie4 night business trip
Fair 4.0
Hotel hotel is very run down and needs a serious renovation
Hubert, us3 night business trip
Exceptional 10.0
Felt safe the whole stay!!! Great Staff
My first impression on this hotel started at the airport. When the person who’s supposed to pick me up was waiting holding a sign with my name on it and a big smile on his face. I knew I’m going to have a great start. The receptionist at the check in counter are all smiles and very friendly. Though the hotel looks old inside, has old smell too, I knew that before I booked it since it was built in1902 I think. My main purpose why I booked it is because it is centrally locates. I can walk outside the hotel and several restaurants and stores are just within walking distance. It also has all the amenities I needed such as the gym ( big enough for all the stuff that I needed to work out),has sauna and steam room, a couple restaurants inside the hotel and the best part of this hotel are the people. They are all accommodating and very friendly. The security over there is impeccable. You get screened thoroughly before you get inside. You really feel safe and secure inside the hotel. Speaking of security . I would like to commend one of the many amazing security personnel at the hotel, Joseph. I had a very embarrassing experience with him. He was just doing his job to make sure everyone in the hotel is safe and I made a big deal out of what he did. He dealt with the situation professionally while I didn’t. He was just doing his job and I deeply regret what I did. I apologized after but still felt bad. Again, thanks Joseph for being an awesome employee. Really all amazing hotel staff
JOEMAR, us4 night trip
Exceptional 10.0
Amazing historic hotel with customer service so attentive and on par with only the best establishments. I stayed here before and after our safari trip and both times it was amazing. I wish hotels like this existed in America where people remembered your name and your preferences and treated you well. I do have to say the service during our first stay was even better than our second stay - the first stay we were given welcome drinks and hot towel on check in and a welcome snack in our room and our rooms were turned over twice a day, the second time no welcome drink or snack and when we asked for our rooms to be turned over the second time the cleaners changed the sign to “do not make up my room” which was disappointing. So deducting 1 star for that.
Priya, us2 night trip

The Sarova Stanley - Nairobi

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