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Mama Shelter Luxembourg

Luxembourg City hotel with restaurant and bar/lounge, aimed at LGBTQ guests

  • Free WiFi
From
S$148

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Mama Shelter Luxembourg
  • Mama Shelter Luxembourg
  • Twin Room, 2 Twin Beds (Medium Mama) - Bathroom
  • Double Room, 1 Queen Bed (Large Mama) - Bathroom
  • Mama Shelter Luxembourg
Mama Shelter Luxembourg. Image 1 of 85.
1 / 85Mama Shelter Luxembourg
2 RueDuFort Niedergrunewald, Luxembourg City, L2226, Luxembourg
9.2.Superb.
  • Nice clean hotel, close to public transport straight to the city Center. Friendly folk at…

    Nov 12, 2021

  • Everything was good. Thanks to all staff for being so nice! The hotel looks better and…

    Oct 28, 2021

See all 15 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) and Bureau Veritas (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Parking available
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 145 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • 6 meeting rooms

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Hair dryer
  • Elevator

What’s around

  • In Kirchberg
  • Luxembourg City Hall - 24 min walk
  • Place d'Europe - 4 min walk
  • Mudam Luxembourg - 4 min walk
  • European Court of Justice - 5 min walk
  • European Convention Center Luxembourg - 6 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Double Room, 1 Queen Bed (Large Mama)
  • Double Room, 1 Double Bed (Medium Mama)
  • Twin Room, 2 Twin Beds (Medium Mama)

What’s around

Landmarks

  • In Kirchberg
  • Luxembourg City Hall - 24 min walk
  • Place d'Europe - 4 min walk
  • Mudam Luxembourg - 4 min walk
  • European Court of Justice - 5 min walk
  • European Convention Center Luxembourg - 6 min walk
  • Philharmonie Luxembourg - 6 min walk
  • European Parliament Luxembourg - 7 min walk
  • Luxembourg Congress Center - 7 min walk
  • Grand Duke Jean Museum of Modern Art - 7 min walk
  • Fort Thungen - 8 min walk

Getting around

  • Findel International Airport (LUX) - 7 min drive
  • Pfaffenthal-Kirchberg Station - 11 min walk
  • Luxembourg Station - 4 min drive
  • Dommeldange Station - 5 min drive
map
See on map
2 RueDuFort Niedergrunewald, Luxembourg City, L2226, Luxembourg

At a glance

Hotel size

  • This hotel has 145 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only)*
  • Up to 26 lbs
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 17 per night)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
  • Caters to LGBTQ guests
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge

Working away

  • Number of meeting rooms - 6

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Multilingual staff

Facilities

  • Elevator
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways

Languages Spoken

  • English
  • French

In the room

Home comforts

  • Air conditioning
  • Minibar

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • 43-inch Smart TV
  • Pay movies
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 20 for adults and EUR 10 for children (approximately)

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of EUR 25 per pet, per night
  • Service animals exempt from fees

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs EUR 17 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Policies

This property caters to LGBTQ guests.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

  • Mama Shelter Luxembourg Hotel
  • Mama Shelter Luxembourg Luxembourg City
  • Mama Shelter Luxembourg (Opening May 2020)
  • Mama Shelter Luxembourg (Opening July 2020)
  • Mama Shelter Luxembourg (Opening March 2020)
  • Mama Shelter Luxembourg Hotel Luxembourg City

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Mama Shelter Luxembourg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 17 per night. Electric vehicle charging is available.
  • Yes, cats and dogs are welcome, with a maximum weight of 26 lbs per pet. There's a charge of EUR 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Oro e Argento (5-min walk), El Barrio (11-min walk), and Dal Notaro (2.1 mi).
  • No, this hotel doesn't have a casino, but Casino Luxembourg (3-min drive) and Casino 2000 (21-min drive) are both nearby.
9.2.Superb.
  • 10.0.Exceptional

    Clean and great for the price

    Derek, 1 night trip, Jul 2, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Rauhallinen hotelli kivalla sijainnilla

    Vietimme Luxemburgissa hienon lomaviikon heinä-elokuun taitteessa 2021. Pyysimme hotellista etukäteen mahdollisimman rauhallista huonetta, ja toiveemme toteutettiin: huone sijaitsi kolmannessa kerroksessa, eri puolella kuin ravintolan terassi. Nukuimme erittäin hyvin, vuodekin oli mitä parhain. Hiljaisuuteen vaikutti myös Mama Shelterin sijainti. Aivan keskustassa olisi kadulta kantautunut melua. Etäisyys esim. vanhaan kaupunkiin oli kuitenkin vain viisi raitiovaunupysäkinväliä. (Läheisellä funicularilla pääsi laaksoon kivasti, ja sieltä kävelemällä vanhaan kaupunkiin.) Valitsimme huoneen myös ilmastoinnin takia, joten huoneilma pysyi sopivan viileänä. Silti toinen meistä pyysi "kevyempää peittoa" ja saikin ylimääräisen ison pussilakanan peitokseen. Mama Shelter oli erittäin siisti hotelli, huone siivottiin päivittäin. Koronaturvallisuudesta pidettiin huolta, myös aamiaistarjoilun aikana. Kelpo aamiaisbuffet oli tarjolla kolmen tunnin ajan - erityismaininnan ansaitsevat todella hyvät, oman leipomon croissantit, jotka kelpaisivat varmasti ranskalaisillekin :) Hotelliin kirjautuessamme yllätyimme siitä, että vaikka olimme maksaneet huoneen aamiaisineen etukäteen, hotelli halusi tehdä 350 euron varauksen tilillemme "vakuutena" (50 euroa per yö). Emme olleet aiemmin käytäntöön törmänneet (eikä koronan takia ole matkustettu kahteen vuoteen), mutta matkan jälkeen varaus oli peruutettu tililtämme lupauksen mukaisesti.

    7 night trip, Jul 25, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fabuleux

    Rien à redire un accueille au top

    Christelle, 2 night trip, May 20, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Ett jätte fint hotel ,med sköna sängar . Vi kom till hotelet långt innan incheckning men fick vårt rum direkt det var ett plus. Personalen var vänliga och serviceminded. Bra läge med spårvagn 50m bort. Kan varmt rekommendera detta hotel

    Patrik, 2 night trip, Sep 17, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Sara, 3 night trip, Nov 25, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Vincent, 2 night trip, Nov 4, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Matthias, 1 night trip, Sep 24, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Juergen, 1 night trip, Aug 9, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Alain, 1 night trip, Aug 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Phil, 2 night trip, Jul 20, 2021

    Verified Hotels.com guest review

See all 15 reviews