Ocean Spa Hotel – All Inclusive

Property class: 3
All-inclusive beachfront hotel with spa, near Playa Tortugas

Choose dates to view prices

Ocean Spa Hotel – All Inclusive offers a private beach where you can enjoy the shade from a beach umbrella or relax on a sunlounger, plus you'll be within a five-minute walk of Playa Tortugas. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and aromatherapy. Fussion, one of 4 restaurants, serves Asian cuisine and is open for dinner. Other highlights at this all-inclusive hotel include a poolside bar, a sauna and a steam room. Fellow travellers say good things about the helpful staff and overall property condition.

Reviews

6.8 out of 10
Good

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Free parking
  • Free Wi-Fi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Children's pool
  • Pool bar

For families (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Private bathroom
  • Premium TV channels
  • Garden
The current price is S$448
includes taxes & fees
19 Oct - 20 Oct

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, Ocean View

A hotel room with a large bed, a separate bathtub, a bedside table with a phone, and a painting on the wall.

Deluxe Room, Ocean View

  • Ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite

A hotel room with two beds, a TV, a wooden cabinet, a dining table, and a window with curtains.

Luxury Suite

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite

A hotel room with two beds, a desk, and a view of the outdoors.

Family Suite

  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Family Suite, 2 Bedrooms

A dining area with a wooden table, chairs, a large mirror, and a cabinet.

Family Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 9
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Room Standard

A hotel room with two beds, a nightstand, a telephone, and a painting on the wall.

Room Standard

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

A hotel room with a bed, a desk with a telephone, a television, a small table with a chair, and a window with curtains.

Standard Room

  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for DOUBLE DELUXE

A room with a bed, a television, and a window with a view of greenery.

DOUBLE DELUXE

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed

Room

  • Sleeps 4

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About the area

Map
Blvd Kukulcan Km 3.5, Cancun, QROO, 77500

What's nearby

  • Nichupté Lagoon - 2 min walk - 0.2 km
  • Playa Tortugas - 5 min walk - 0.4 km
  • Escénica Tower - 6 min walk - 0.6 km
  • Las Perlas Beach - 16 min walk - 1.4 km
  • Langosta Beach - 1 min drive - 1.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪La Palapa - ‬13 min walk
  • ‪Boost Pool Bar - ‬3 min walk
  • ‪Spoon - ‬14 min walk
  • ‪Las Hijas De La Tostada - ‬3 min walk

About this property

Ocean Spa Hotel – All Inclusive

  • Ocean Spa Hotel – All Inclusive offers a private beach where you can enjoy the shade from a beach umbrella or relax on a sunlounger, plus you'll be within a five-minute walk of Playa Tortugas. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and aromatherapy. Fussion, one of 4 restaurants, serves Asian cuisine and is open for dinner. Other highlights at this all-inclusive hotel include a poolside bar, a sauna and a steam room. Fellow travellers say good things about the helpful staff and overall property condition.

All-inclusive details

  • This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks and beverages included
    • Room service during certain hours
    • In-room minibar (all beverages included)

Activities and facilities/equipment

  • All on-site activities and use of facilities and equipment are included.

Land activities

    • Tennis
    • Volleyball

At a glance

Hotel size

    • 151 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is 11 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18

Children

    • Babysitting*

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free uncovered on-site self-parking

Off-site

    • Area shuttle*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:30 AM
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Babysitting (surcharge)

What to do

  • On a private beach
  • Canoeing
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scuba-diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 2 buildings/towers
  • ATM/banking
  • Garden
  • Terrace
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair-accessible
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Smooth flooring in room

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • King sofa bed
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Griddle

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

Spa

The on-site spa has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Fussion – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.
Diego – On-site bar. Open daily.
Frida – This restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
Siena – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Caracol – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

Fees & policies

Refundable deposits

  • Deposit: MXN 1000 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 85.40 per accommodation, per night
  • Resort fee: MXN 360 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Bicycle storage
    • Partner property access
    • Partner property beach club access
    • Partner property pool access
    • Sporting facilities or equipment

Optional extras

  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Hotel Ocean Spa
Ocean Hotel Spa
Ocean Spa
Ocean Spa Cancun
Ocean Spa Hotel
Ocean Spa Hotel All Inclusive
Ocean Spa Hotel All Inclusive Cancun
Spa Hotel All Inclusive
Ocean Spa All Inclusive
Ocean Spa Hotel
Ocean Spa Cancun
Ocean Spa
Hotel Ocean Spa Hotel Cancun Cancun
Cancun Ocean Spa Hotel Cancun Hotel
Hotel Ocean Spa Hotel Cancun
Ocean Spa Hotel Cancun Cancun
Ocean Spa Hotel All Inclusive
Ocean Spa Hotel Cancun All Inclusive

Frequently asked questions

Does Ocean Spa Hotel – All Inclusive offer free cancellation for a full refund?

Yes, Ocean Spa Hotel – All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Ocean Spa Hotel – All Inclusive?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Ocean Spa Hotel – All Inclusive?

Sorry, pets aren't allowed.

Is parking offered on site at Ocean Spa Hotel – All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Ocean Spa Hotel – All Inclusive?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM. Contactless social distancing is available.

Is there an on-site casino at Ocean Spa Hotel – All Inclusive?

No, this hotel doesn't have a casino, but PlayCity Casino (6-min drive) and Dubai Palace Casino (6-min drive) are both nearby.

What is there to do at Ocean Spa Hotel – All Inclusive and nearby?

Have fun during the warmer months with activities such as rowing. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Ocean Spa Hotel – All Inclusive also has a private beach and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Ocean Spa Hotel – All Inclusive?

Yes, there are 4 on-site restaurants, featuring Asian cuisine.

What's the area around Ocean Spa Hotel – All Inclusive like?

Ocean Spa Hotel – All Inclusive is a short 3-minute walk from Playa Tortugas and 16 minutes' walk from Langosta Beach.

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Reviews

Ocean Spa Hotel – All Inclusive Reviews

6.8

Good

7.8

Cleanliness

7.0

Location

8.0

Staff & service

7.0

Property conditions & facilities

Popular mentions

Food
Service staff
Beach
Room
Location
Buffets
Drinks
Breakfast
Recreation
Restaurant

Reviews

Verified review

8/10 Very good

It was a great place to stay for a week. The whole resort was very clean and the people were super nice. The food was delicious. The place was definitely family friendly.
Verified review

10/10 Exceptional

Overall this location would be something I will come back with my friends and family.
Verified review

6/10 Good

The staff went beyond our expectations. Jesus make some of the drinks. We loved all the staff and managers. The rooms were a bit out dated for the hype , but ypu can tell they are working on it. The spa was amazing.
Verified review

10/10 Exceptional

Beatifull and confortable
Verified review

10/10 Exceptional

The staff were very considerate and attentive to my specific post surgical dietary requirements. Gracias 🙏
Verified review

8/10 Very good

The Ocean Spa Hotel was clean, affordable and nice for smaller scale hotel. It was wonderful to be on the beach side of the zona hotel , it was close to transportation to Isle Mujeres and public transit stops. The buffet had great food and the ala carte restaurants were good to try something different. It would have been nice to have access to the included activities of bicycles, paddle boards and kayaks as they were in the process of reviewing the current equipment.
Verified review

10/10 Exceptional

The staff is fantastic! Miguel and Jesus are fantastic bar tenders!! Viktor was a fantastic entertainer, really enjoyed talking with him as well! We would definitely come back.
Verified review

6/10 Good

Small hotel. Not able to swim. Food very limited.
Verified review

6/10 Good

If you are looking for some place not so expensive you can stay here and visit all the other 4 other resorts owned by them. You can take free shuttle to go there for day! They even let you eat there. This property isn’t on the beach, sandy water but more like a bay side. I have been to Cancun many times and this was by far the worst with food options. I wasn’t impressed. Breakfast should have protein… The childcare was another problem bc they don’t really have good energy for the kids! I felt the DJ guys wanted to hang out in the kids zone! We couldn’t get massage bc the kids zone hours were UNKNOWN! I don’t feel the energy was there for good entertainment. Sucks for them bc I usually tip really well at the end. The rooms were older but clean!
Verified review

6/10 Good

This was a nice place. Very mellow and quiet. Reminds me more of a family kinda place with kids. Food was not the best. I left every meal hungry still. Everything was great. A little outdated but worth the money. Other thing is they should mention you can not go in the beach water at this resort which sucked.
Verified review

8/10 Very good

The staff is great, my room was clean and the air conditioner was just perfect. The food was not for me. The juices are made from powder. The alcoholic drinks are made with the same cheap powder stuff. The cappuccinos are good, much better than their coffee.
Verified review

10/10 Exceptional

Really had a good stay for the price. We ate a lot everyday, the buffet menu changes for every night which we appreciated. Staff is friendly, everything was clean. Good location in the hotel zone, ideal for morning walks and jogging. Most of all very peaceful and quiet in the resort, could be the season though (we went the first week of February) Only downside is the beach. Not really swimmable and it’s small, it’s not the pretty crystal blue water you’re expected to witness in cancun. That’s why we took the free shuttle to their partner hotel Sunset royal everyday, where the beach is truly phenomenal. We also appreciated the free activities offered by the hotel , especially kayaking, yoga, and the bike tour. also got a free quick facial! It’s a small resort, you will get bored quickly if you don’t go out and explore ( take the shuttle don’t miss out on that) I highly recommend this place for someone that wants a peaceful stay with great food and kind services. Excellent for the price!
Verified review

4/10 Fair

Great Stuff: The staff at the restaurant and bar was excellent - friendly and eager to please. Check in and out was quick and painless. The massage at the spa was awesome, but a bit expensive. The lobby was clean. The pool area was nice. Not so great stuff: The hallways and walls were dirty. No elevators - except for the spa on the 2nd floor - and we were on the 3rd floor. The bottom of the pool had chunks of the floor missing - saw a few bloody feet on adults and kids. The room: UGH! Very outdated and badly in need of repair. The bolt lock wouldn't latch and it looked like it had been kicked in at one time. No chain. The bathroom looked dirty due to scraped and chipped walls. We had 2 bath towels and they were rags. Had to ask for face and hand towels twice. The buffet was boring and the food is bland - we tried the Mexican, Oriental and Italian "cuisine" but absolutely NO flavor.
Verified review

4/10 Fair

I liked Fernando. He made great drinks and always had good customer service. Gabella was cool as well but when I asked for some assistance, she lied and said ok but never got ne the assistance i required. Nicandro was terrible at securing my safety against a crazed taxi driver who got out the taxi to berate me and another patron. Nicandro did nothing to remove the trespasser. The supervisor did nothing to make me feel secure either. I nevee even met him although his employees lied and said id be able to talk to him. For the most oart, there is not much to do here. Its good cause its fairly close to the ave where the fun happens. The food coukd be increasingly better. They only ever scanned mine and my company's bracelets when it came to dining because they said people kept taking food and not finishing it. Why am I getting clocked for not finishing my food at an all inclusive resort? The breakfast was nearly the same everyyyyyyyday. And no it wasnt the same in quality. Whoever they had on Sunday 04/06 should be hired for everyday at this point. The beach was raggedy to say the least but i mean, hey. Its definitely in its natural state. So its ok. At least you can take the shuttle bus to Sundet Royale.
Verified review

10/10 Exceptional

Wonderful staff. Calm, peaceful atmosphere. Charming architecture. Very close to off site services. Great local transport.
Verified review

4/10 Fair

Hotel was old and rundown. The beach was full of seaweed the buffet food served was terrible. The only positive thing was the staff. They were amazing.
Verified review

10/10 Exceptional

Lovely Place!
Verified review

4/10 Fair

The beach to small the staff ok
Verified review

10/10 Exceptional

The three daily event coordinators were absolutely amazing
Verified review

6/10 Good

Had a good time
Verified review

10/10 Exceptional

everything was great I enjoyed each day
Verified review

6/10 Good

I came from one of the sister resorts - Ocean Marina and this resort was not nearly as nice, food was limited and not very good and the staff was not nearly as friendly as the staff at the marina resort. There was no room service here and I was "not allowed" to get a plate to go to my room. The gym was very small. I would not go back here after being at the other sister resorts (Marina and Royal).
Verified review

10/10 Exceptional

This a smaller and older property, but is really a gem! The staff couldn’t be any nicer! The food choices are great and can’t say there was ever a bad meal. Very relaxing time!
Verified review

8/10 Very good

Very friendly and clean. Beach was stinky and full of seaweed
Verified review

10/10 Exceptional

It had a nice beach access and pool. Buffet was not very good 😳