Guests
All properties in Shepton Mallet, England, United Kingdom

The Crossways

Luxury inn in Shepton Mallet with restaurant and bar/lounge

  • Free English breakfast, free WiFi, and free parking
From
S$132

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Deluxe Suite - Private spa tub
  • Deluxe Suite - Living Area
  • Terrace/Patio
Terrace/Patio. Image 1 of 98.
1 / 98Terrace/Patio
Stocks Lane, North Wootton, Shepton Mallet, BA4 4EU, England, United Kingdom
8.2.Very good.
  • Food was really good. Service and staff were lovely. I paid for a kingsize bed but we got…

    Oct 15, 2021

  • It was lovely break, the view is bit limited to if you happen to be sat in right place in…

    Oct 8, 2021

See all 160 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 48 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Easy parking
Safe
Dining options
  • Free WiFi
  • Free parking
  • Non-smoking

Property highlights

Main amenities

  • 22 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Business center
  • Terrace
  • Snack bar/deli

Feel at home

  • Free cribs/infant beds
  • Private bathroom
  • Free toiletries
  • Terrace
  • Daily housekeeping
  • Laundry facilities

What’s around

  • Wells Bishop's Palace - 4.1 mi / 6.6 km
  • Wells Cathedral - 4.2 mi / 6.8 km
  • Kilver Court - 4.8 mi / 7.8 km
  • Glastonbury Tor - 5.9 mi / 9.5 km
  • Wookey Hole Caves - 6 mi / 9.7 km
  • Glastonbury Abbey - 6.8 mi / 10.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Double Room
  • Deluxe Twin Room
  • Deluxe Double Room, 1 King Bed with Sofa bed (Four Poster Bed)
  • Premier Double Room, Multiple Beds
  • Deluxe Suite
  • Deluxe Single Room
  • Executive Double Room
  • Deluxe Double Room, 1 King Bed with Sofa bed

What’s around

Landmarks

  • Wells Bishop's Palace - 4.1 mi / 6.6 km
  • Wells Cathedral - 4.2 mi / 6.8 km
  • Kilver Court - 4.8 mi / 7.8 km
  • Glastonbury Tor - 5.9 mi / 9.5 km
  • Wookey Hole Caves - 6 mi / 9.7 km
  • Glastonbury Abbey - 6.8 mi / 10.9 km
  • Clarks Village - 8.7 mi / 14 km
  • Cheddar Gorge - 12.3 mi / 19.9 km
  • Longleat - 18.3 mi / 29.5 km

Getting around

  • Bristol International Airport (BRS) - 43 min drive
  • Castle Cary Station - 16 min drive
  • Bruton Station - 24 min drive
  • Frome Station - 26 min drive
map
See on map
Stocks Lane, North Wootton, Shepton Mallet, BA4 4EU, England, United Kingdom

At a glance

Size

  • 22 rooms

Arriving/leaving

  • Check-in time 2:00 PM-10:00 PM
  • Check-out time is 10 AM
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only)*
  • 2 per room
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

At the property

Food and drink

  • Free English breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Barbecue grills

Working away

  • Business center
  • Number of meeting rooms - 4

Services

  • Front desk (limited hours)
  • Concierge services
  • Laundry facilities
  • Luggage storage

Facilities

  • Terrace

Languages Spoken

  • English

In the room

Home comforts

  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Fees & policies

PetsPay at property

  • Pets are allowed for an extra charge of GBP 20.00 per accommodation, per night
  • Service animals exempt from fees

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts Visa, Mastercard, American Express, debit cards and cash.

Also known as

  • Crossways Inn Shepton Mallet
  • Shepton Mallet The Crossways Inn
  • The Crossways Shepton Mallet
  • Crossways Inn
  • Crossways
  • Inn The Crossways
  • The Crossways Inn
  • Crossways Shepton Mallet
  • The Crossways Inn
  • The Crossways Shepton Mallet
  • The Crossways Inn Shepton Mallet
  • Crossways Inn Wells
  • Crossways Inn
  • Crossways Wells
  • Crossways Inn Shepton Mallet
  • Crossways Shepton Mallet
  • Inn The Crossways Shepton Mallet

*See fees & policies for additional details or extra charges

FAQs

  • Yes, The Crossways does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of GBP 20.00 per accommodation, per night. Service animals are exempt from fees.
  • You can check in from 2:00 PM - 10:00 PM. Check-out time is 10 AM. Express check-out and contactless check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include The Quarter Jack (3.8 mi), The Good Earth (3.8 mi), and The City Arms (3.9 mi).
  • Recommended spots to visit include Wells Bishop's Palace (4.1 mi) and Wells Cathedral (4.2 mi), along with Kilver Court (4.8 mi) and Glastonbury Tor (5.9 mi).
8.2.Very good.
  • 10.0.Exceptional

    Welcoming

    Lovely friendly hotel. Warm welcome by all staff throughout our stay. Very much enjoyed our stay. Our room was lovely the bathroom a little tired and in need of some TLC but would not put us off returning.

    2 night family trip, Oct 5, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent stay, but stuffy room

    Have stopped here before and will stop again. Room was very claustrophobic and stuffy, I did ask to change, but they were full and were only able to offer a change on my last night. Wide open window and a fan helped a lot. No coat hangers! Good points, excellent food, very friendly staff and beautifully quiet at night - will make sure I request a better room next time!

    Richard, 4 night business trip, Sep 9, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Fantastic

    Our stay was brilliant, and our 2 daughters had a lovely time. Food was great with good choices for children (they loved having a dippy egg for breakfast), but the service and staff were just Fantastic. Very friendly and welcoming I couldn't fault the staff in anyway just so helpful. I would stay again.

    Rebecca, 1 night family trip, Sep 1, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Not a 5 star experience

    Really nice venue, but wouldn't say it was 5 star at all. We were meant to have a queen size bed, but it was just a double or King. Also, the room was immaculate but the rest of the venue could have used a clean as there were cobwebs etc. Also, they box extensions at the sockets, which makes uou consider the electrical safety. Food was ok, reasonable for the money. Breakfast was amazing though. Quite expensive for beverages.

    Wayne, 1 night trip, Aug 8, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    not so cross, crossways

    Firstly the negatives: The bathroom: the soap dispensers did not work. the shower tray could do with a non slip mat. The dining room: Tables were sticky The positives: Hotel staff were friendly,welcoming and helpful. Food was first class

    charles, 1 night trip, Jul 27, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Disappointed, although friendly staff.

    The room was very small, but clean and the bathroom was good, as much hot water as we needed. Breakfast was very disappointing, 19 rooms of guests, 1 person taking orders and serving! Tea and coffee from a self service machine, it really would not be difficult to get breakfast right. We had a small dog so had to have breakfast in the bar area rather than dining room, we didn’t appreciate the cleaning being done around us. Staff training required, they were all very friendly.

    Christine, 2 night trip, Jul 12, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Quiet country stay.

    Probably the quietest hotel ive stayed in! Asked for a room with a view of the tor which we got. Nice large room with very comfortable bed. Restaurant busy,food took an hour but it was very tasty(vegan) though breakfast a bit poor. Friendly staff.

    Rebecca, 1 night trip, Jul 1, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Average hotel

    I would reccomend looking at places in wells!

    Joe, 3 night business trip, Jun 20, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Definitely recommend.

    1 night family trip, Jun 5, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Perfect stay at The Crossways

    We have just arrived home after an absolutely wonderful one night stay at The Crossways. 10/10 for service - some of the friendliest people we’ve ever met! Extremely dog friendly, clean and tidy, lovely decor and an excellent (and very reasonable) restaurant on site. Stunning views from the terrace of Glastonbury Tor in the distance and a great hotel to base yourself at for all the surrounding landmarks. We arrived approx 2pm, checked in to a very warm welcome, dropped our bags off in our lovely room which had a view of the back garden. Then we got back in the car and went off to visit the Chalice Gardens and Glastonbury town itself (10 min drive). We did the Tor walk around 6:30pm and made it back for dinner at 8.15pm, which was lovely. Comfortable bed and mattress, excellent bathroom facilities. Thankfully we found a fan in the wardrobe as the room did get a little warm, but was rectified by the fan. Slept really well and checked out after a lovely breakfast. Would absolutely stay at The Crossways again as it was such a lovely environment to be in.

    Rachel, 1 night trip, May 26, 2021

    Verified Hotels.com guest review

See all 160 reviews