Destination
Guests
All properties in Phnom Penh, Cambodia

Poulo Wai Hotel and Apartment

4-star hotel with 4 restaurants, near Central Market

  • Free continental breakfast, free WiFi, and free parking

Image gallery

  • Poulo Wai Hotel and Apartment
  • Poulo Wai Hotel and Apartment
  • Outdoor Pool
  • Landmark King Bed with Balcony - Balcony View
  • Poulo Wai Hotel and Apartment
Poulo Wai Hotel and Apartment. Image 1 of 38.
1 / 38Poulo Wai Hotel and Apartment
10.0.Exceptional.
  • The staff friendly and very helpful. Excellent roof top restaurant and out side bar and probably the best view of the city. Food was excellent too and the whole experience was a…

    Feb 16, 2020

See all 2 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Property uses a professional cleaning service
  • 24 hours Gap period enforced between guest stays -
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Bathtub
  • Air Conditioning

Property highlights

Main amenities

  • 196 guestrooms
  • Daily housekeeping
  • 4 restaurants and 3 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Sauna

For families

  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Phnom Penh City Centre
  • Central Market - 7 min walk
  • Riverside - 13 min walk
  • Royal Palace - 21 min walk
  • Phnom Penh Night Market - 21 min walk
  • Tuol Sleng Genocide Museum - 28 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe King Bed
  • Landmark King Bed
  • Landmark Twin Bed
  • Landmark King Bed with Balcony
  • Landmark Twin Bed with Balcony
  • Landmark Triple
  • Studio Executive
  • One Bedroom Executive
  • Executive Suite, 1 King Bed
  • Executive Suite, 2 Twin Beds

Location

  • In Phnom Penh City Centre
  • Central Market - 7 min walk
  • Riverside - 13 min walk

What’s around

Landmarks

  • In Phnom Penh City Centre
  • Central Market - 7 min walk
  • Riverside - 13 min walk
  • Royal Palace - 21 min walk
  • Phnom Penh Night Market - 21 min walk
  • Tuol Sleng Genocide Museum - 28 min walk
  • NagaWorld Casino - 33 min walk
  • AEON Mall - 33 min walk
  • Tuol Tom Pong Market - 43 min walk
  • Independence Monument - 17 min walk
  • Wat Phnom - 22 min walk

Getting around

  • Phnom Penh Intl. Airport (PNH) - 25 min drive
  • Phnom Penh Railway Station - 16 min walk
  • Airport pick-up service

At a glance

Hotel size

  • This hotel has 196 rooms

Arriving/leaving

  • Check-in time starts at 2:00 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily
  • 4 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • Pool sun loungers
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Pool umbrellas
  • Spa tub
  • Steam room
  • Sauna

Working away

  • Business center
  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (feet) - 1464
  • Conference space size (meters) - 136
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Braille signage
  • Visual fire alarm
  • Doorbell/telephone notification
  • Lever door handles
  • Telephone accessibility kit

Languages Spoken

  • English
  • Khmer
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 43-inch Smart TV
  • Cable TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Poulo Wai Spa has 6 treatment rooms. Services include massages. The spa is equipped with a spa tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

Poulo Wai Restaurant - This restaurant serves breakfast, lunch, and dinner.

Piano Café - This coffee shop serves light fare only. Open daily.

White Lounge Restaurant & - This rooftop bar serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting).

Small print

Also known as

  • Poulo Wai And Phnom Penh
  • Poulo Wai Hotel Apartment
  • Poulo Wai Hotel and Apartment Hotel
  • Poulo Wai Hotel and Apartment Phnom Penh
  • Poulo Wai Hotel and Apartment Hotel Phnom Penh

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for USD 16.0 per day

Airport shuttle service is offered for an extra charge of USD 25 per vehicle. Maximum occupancy 4

Airport shuttle service for children between the ages of 4 and 13 costs USD 25

Policies

Only registered guests are allowed in the guestrooms.

Pool access available from 7:00 AM to 9:00 PM.

Children under 18 years old are not allowed in the spa without adult supervision.

Guests under 18 years old are not allowed in the spa.

Parking height restrictions apply.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Poulo Wai Hotel and Apartment does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in starting at 2:00 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
  • Yes, there are 4 onsite restaurants, featuring alfresco dining. Nearby restaurants include Shanghai Bar & Restaurant (3-min walk), Happy Damrei Board Game Café (4-min walk), and Deli (4-min walk).
  • Yes, a shuttle from the airport to the hotel is available. The charge is USD 25 per vehicle.
  • No, this hotel doesn't have a casino, but NagaWorld Casino (7-min drive) is nearby.
  • Poulo Wai Hotel and Apartment has 3 bars and a spa, as well as an outdoor pool and a steam room.
10.0.Exceptional.
  • 10.0.Exceptional

    Marie, 1 night trip, Mar 10, 2020

    Verified Hotels.com guest review

See all 2 reviews