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Pan Pacific Toronto

4-star hotel with 2 restaurants, near Toronto Botanical Garden

  • Free WiFi in lobby
From
S$139

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Property renovations and closures

  • This property is closed from November 8 2020 to June 14 2021 (dates subject to change).

Image gallery

  • Pan Pacific Toronto
  • Pan Pacific Toronto
  • Pool
  • Junior Suite King - Living Area
  • Pan Pacific Toronto
Pan Pacific Toronto. Image 1 of 24.
1 / 24Pan Pacific Toronto
7.8.Good.
  • The staff were very friendly and helpful despite their small numbers. It is a beautiful…

    Nov 1, 2020

  • View was amazing, friendly staff, got a free premium room upgrade

    Oct 17, 2020

See all 636 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Dining options
Safe
Quiet
Easy parking

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Bar/lounge
  • Fitness facility
  • Outdoor pool
  • Restaurant
  • The following facilities are closed on Friday and Saturday:
  • Fitness facility
  • Outdoor pool
  • Restaurant
  • Bar/lounge
    • Free WiFi
    • Parking available
    • Pool
    • Bathtub
    • Non-smoking
    • Gym

    Property highlights

    Main amenities

    • 409 smoke-free guestrooms
    • Daily housekeeping
    • 2 restaurants and bar/lounge
    • 24-hour fitness center
    • Valet parking
    • Business center

    For families

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Private bathroom
    • Premium TV channels
    • Television
    • Free toiletries

    What’s around

    • In North York
    • Toronto Botanical Garden - 35 min walk
    • Aga Khan Museum - 2.8 mi / 4.5 km
    • Ontario Science Centre - 2.9 mi / 4.6 km
    • Royal Ontario Museum - 9.3 mi / 15 km
    • Hockey Hall of Fame - 10.3 mi / 16.6 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    • Deluxe Two Queen
    • Deluxe King
    • Premier King
    • Premier Two Queen
    • Junior Suite Two Queen
    • Junior Suite King
    • Deluxe Room, 2 Queen Beds, Balcony

    Location

    • In North York
    • Toronto Botanical Garden - 35 min walk
    • Aga Khan Museum - 2.8 mi / 4.5 km

    What’s around

    Landmarks

    • In North York
    • Toronto Botanical Garden - 35 min walk
    • Aga Khan Museum - 2.8 mi / 4.5 km
    • Ontario Science Centre - 2.9 mi / 4.6 km
    • Royal Ontario Museum - 9.3 mi / 15 km
    • Hockey Hall of Fame - 10.3 mi / 16.6 km
    • CN Tower - 11.5 mi / 18.5 km
    • Toronto Zoo - 12.6 mi / 20.3 km
    • Canada's Wonderland - 19.5 mi / 31.4 km

    Getting around

    • Pearson Intl. Airport (YYZ) - 21 min drive
    • Billy Bishop Toronto City Airport (YTZ) - 19 min drive
    • Oriole Station - 27 min walk
    • Old Cummer Station - 6 min drive
    • Agincourt Station - 9 min drive

    At a glance

    Hotel size

    • This hotel has 409 rooms
    • This hotel is arranged over 21 floors

    Arriving/leaving

    • Check-in time 3 PM-midnight
    • Check-out time is noon
    • Express check-out

    Restrictions related to your trip

    • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
    • Due to COVID-19, this property’s food and beverage options may be limited.

    Special check-in instructions

    To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.

    Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19

    Pets

    • Pets allowed (dogs and cats only)*

    Internet

    • Free WiFi in public areas

    Parking

    • Onsite self parking (CAD 21 per night)
    • Onsite valet parking (CAD 28 per night)

    Other information

    • Smoke-free property
    *See small print for additional details or extra charges

    In the hotel

    Food and drink

    • 2 restaurants
    • Bar/lounge
    • 24-hour room service

    Things to do

    • Pool sun loungers
    • Pool umbrellas
    • 24-hour fitness facilities
    • Outdoor tennis court
    • Golfing nearby
    • Hiking/biking trails nearby
    • Fitness facilities
    • Tennis on site

    Working away

    • Business center
    • Number of meeting rooms - 21
    • Conference space
    • Conference space size (feet) - 30000
    • Conference space size (meters) - 2787
    • Computer station

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Limo or Town Car service available
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Porter/bellhop

    Facilities

    • Number of buildings/towers - 1
    • Year Built - 1974
    • Elevator
    • Safe-deposit box at front desk
    • Garden
    • Fireplace in lobby
    • Television in common areas

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Assistive listening devices available
    • Closed captioned TV

    Languages Spoken

    • Arabic
    • Chinese
    • English
    • French
    • German
    • Hindi
    • Italian
    • Russian
    • Spanish
    • Turkish

    In the room

    Home comforts

    • Air conditioning
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Pillow menu
    • Premium bedding

    Freshen up

    • Private bathroom
    • Shower/tub combination
    • Free toiletries
    • Hair dryer

    Be entertained

    • 42-inch LCD TV
    • Pay movies
    • Premium TV channels

    Stay connected

    • Desk
    • Phone

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Dining

    Seasons At The Prince - This restaurant serves breakfast, brunch, lunch, and dinner.

    Katsura - This restaurant serves lunch and dinner. Open daily.

    Small print

    Also known as

    • Prince Toronto
    • Westin Toronto Prince
    • Westin Prince Toronto Hotel
    • Pan Pacific Toronto Hotel
    • The Westin Prince Toronto
    • Pan Pacific Toronto Toronto
    • Pan Pacific Toronto Hotel Toronto
    • Prince Westin
    • Prince Westin Toronto
    • Toronto Prince
    • Toronto Westin Prince
    • Westin Prince
    • Westin Prince Hotel
    • Westin Prince Hotel Toronto
    • Westin Prince Toronto

    Optional extras

    Self parking costs CAD 21 per night

    Valet parking costs CAD 28 per night

    Rollaway beds are available for CAD 30 per night

    Pets are allowed for an extra charge of CAD 25 per accommodation, per day

    Service animals exempt from fees

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts credit cards. Cash is not accepted.

    Mandatory fees

    Deposit: CAD 250.00 per stay

    Pet deposit: CAD 50 per stay

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs

    • Yes, Pan Pacific Toronto does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property is closed from November 8 2020 to June 14 2021 (dates subject to change).
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs CAD 21 per night. Valet parking costs CAD 28 per night.
    • Yes, cats and dogs are welcome. There's a charge of CAD 25 per accommodation, per day, and there's also a deposit of CAD 50 per stay. Service animals are exempt from fees.
    • You can check in from 3 PM - midnight. Check-out time is noon. Express check-out is available.
    • Yes, there are 2 onsite restaurants. Nearby restaurants include Galleria Marketplace (4-min walk), Gilaneh (4-min walk), and Kwan At York Mills (10-min walk).
    • Practice your swing on the tennis courts. Enjoy amenities like a 24-hour fitness center and a garden.
    7.8.Good.
    • 4.0.Fair

      Staff are slow parking charges are high Room amenities are very poor no microwave Tea or coffee station are poor no water in the room Over all it is not five star rated at all

      Jak, 1 night romance trip, Oct 16, 2020

      Verified Expedia guest review

    • 8.0.Very good

      Property was clean and acceptable. My only comment is that the windows were extremely dirty and ruined the beautiful view of the autumn colours and scenery.

      1 night trip, Oct 15, 2020

      Verified Expedia guest review

    • 8.0.Very good

      The property is lovely. Due to covid we could not enjoy the surroundings as much. The hotel was lovely and clean. The room large and adequate. Again with covid could not enjoy the amenities.

      linda, 1 night family trip, Oct 14, 2020

      Verified Expedia guest review

    • 6.0.Good

      Unfortunately the automatic parking entrance and exit was not properly scanning our license plate resulting in significant delays each time we entered or left the parking lot.

      4 night business trip, Oct 13, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      Everything is good except the parking system everytime failed to read your car plate and you have to call the service to validate your information and open it manually

      Edward, 2 night family trip, Oct 8, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      Location, helpful staff, nice night time scenery from balcony

      MikeMaguire, 1 night family trip, Oct 2, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      Very clean facility and helpful staff. Great location

      Bev, 1 night family trip, Sep 20, 2020

      Verified Expedia guest review

    • 4.0.Fair

      Not clean.

      They charge extra for everything, parking, coffee, etc. I had my dog with me, they charged me $25 for having my dog, then $50 for “deep cleaning”. I asked “don’t you already do deep cleaning due to COViD?” They said yes but this is different. I don’t see how there can be two different types of deep cleaning, my dog is probably cleaner than most guests, he barely even sheds. So, $75 for my dog, he might as well have his own room. When we got to the room, within 5 minutes of being there, my dog found a dirty sock under the desk. This is the “deep cleaning” my $50 got me. I needed to call the front desk at one point, I didn’t even want to touch the phone it was so dirty. I don’t think it’s ever been cleaned, it had black caked on gunge, it even had a layer of dust on it. I will never stay here again.

      Trudi, 1 night trip, Sep 19, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Prefer a room with a shower and advised front desk of my preference for my next stay. Bathubs are a problem for people like me ( knee issues).

      Kevin, 1 night trip, Sep 16, 2020

      Verified Expedia guest review

    • 8.0.Very good

      Overall it was nice experience

      Service was very good, nice hotel, clean rooms, but the pillows where to low or soft,

      Bashar, 1 night trip with friends, Sep 12, 2020

      Verified Hotels.com guest review

    See all 636 reviews