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Hotel Urban Brisbane

4.5 stars4.5 stars
345 Wickham TerraceBrisbaneQLD4000Australia, 800 1205131 (Singapore Toll Free) +1-817-524-0058 (From abroad)
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Excellent4.1 / 5
  • Decent room with nice modern deco. However first 2 days housekeeping failed to restock…Nov 13, 2015
  • Hotel was comfortable and nice. It was on Spring HILL! I enjoyed my stay. It was a good…Mar 16, 2015
340See all 340 Hotels.com reviews
From 754 reviewsTripAdvisor Traveller Rating

Hotel Urban Brisbane

Hotel Info: 800 1205131

from S$120
  • Suite, 1 Bedroom - AP7
  • Suite, 1 Bedroom - AP30
  • Two Bedroom Suite
  • Superior Room, 1 Queen Bed - AP30
  • Superior Room, 1 Queen Bed - AP7
  • Superior Twin Room - AP30
  • Superior Twin Room - AP7
  • Standard Room, 1 King Bed, Balcony - AP30
  • Standard Room, 1 King Bed, Balcony - AP7
  • Stay 2 Save 20%
  • Superior Queen - Weekend Special
  • Stay 2 Save 10%
  • Deal of the Day
  • Valentine @ Urban
  • Superior Room (10th Birthday Sale)
  • King Balcony
  • Queen Balcony
  • Twin Balcony
  • One Bedroom Urban Sweet

At a glance

Key facts

Hotel size

  • This hotel has 179 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking *

Other information

  • Smoke-free property

Also known as

  • Brisbane Hotel Urban
  • Brisbane Urban
  • Brisbane Urban Hotel
  • Hotel Urban
  • Hotel Urban Brisbane
  • Urban Brisbane
  • Urban Brisbane Hotel
  • Urban Hotel
  • Urban Hotel Brisbane

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self parking costs AUD 15 per night

Cooked-to-order breakfast is offered for an extra charge of AUD 20 for adults and AUD 10 for children (approximately)

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
Working away
  • Number of meeting rooms - 4
  • Meeting rooms 5
  • Conference space size (feet) - 1475
  • Conference space size (meters) - 137
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Year Built 1970
  • Elevator/lift
  • Safe-deposit box at front desk
  • Picnic area
  • Television in common areas

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Gazebo Bar and Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Hotel Urban Brisbane’s small print

Also known as

  • Brisbane Hotel Urban
  • Brisbane Urban
  • Brisbane Urban Hotel
  • Hotel Urban
  • Hotel Urban Brisbane
  • Urban Brisbane
  • Urban Brisbane Hotel
  • Urban Hotel
  • Urban Hotel Brisbane

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self parking costs AUD 15 per night

Cooked-to-order breakfast is offered for an extra charge of AUD 20 for adults and AUD 10 for children (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 340 reviews

Hotel Urban Brisbane
Excellent4.0 / 5
comfy beds
Hotel is clean, location fantastic, beds are comfortable to sleep. I would like to recommend to travellers..
2 night trip
Hotel Urban Brisbane
Excellent4.0 / 5
Nice Stay
Great ocean views and comfortable. Value for money.
1 night family trip
Hotel Urban Brisbane
Good3.0 / 5
Not bad accommodation close to the centre of town.
Cheap pillows. Would rather contoured pilliws, not polyester filled ones. To high for my neck. Comfy mattress. Clean balcony. Give your paying guests a chance to smoke on balconies.
1 night romance trip
Hotel Urban Brisbane
Fair2.0 / 5
Very inconsistent customer service
Originally booked for 3 nights, but actually stayed for 7 nights, checked in 4 nights earlier than expected. Positives: walking distance to a well maintained park is very rejuvenating, decor and room size is excellent, i chose the rooms with balcony and it was nice. Biology 304 skincare products are great skincare products. A FEW customer service was quite accommodating. Negatives: service shockingly not up to par, you have to follow their cleaning room schedule not yours. On a sunday, a cleaning lady told me she needed to clean the room right now or I will not get any cleaning today. Food quality is highly inconsistent - i had a great hamburger and cheesecake one night, but when i chose the most expensive on the room service menu - 7th generation chicken - it had no taste but the spice caused me chest 3 am in the morning. I complained a day later (I was tired and was stranded due to cyclone that night and didn't want to deal with complaints at the very moment) and the reception was trying to play tricks on me to not have to deal with the issue. I called 3 times and they brushed me off until I threaten to write a complaint letter. The most interesting part was they even implied that I got it via Hotels.com, so it is just a discounted good deal, what kind of service should i expect from the discount? I am usually a generous tipper for excellent loving service, but this is my first time not leaving a tip when I left.
3 night business trip
Hotel Urban Brisbane
Outstanding5.0 / 5
Great hotel modern clean and good beds. A little removed from the city centre.
1 night trip

See all reviews

Hotel Urban Brisbane

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