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1 room, 2 adults

Hallmark Hotel The Queen, Chester - Chester

4-star4 stars
City RdChesterEnglandCH1 3AHUnited Kingdom

4-star hotel with restaurant, near Chester Cathedral
  • Free WiFi
  • Collect nightsYou can collect™ Rewards nights here
Very Good8.2
Great location
Fantastic service
Tasty breakfast
Wellness Area
Wellness & sports facilities could be improved
354See all 354 reviews
From 2,859 reviewsTripAdvisor Traveller Rating

Hallmark Hotel The Queen, Chester - Chester

More Info: 6823 2342

from S$91
  • Classic Single Room
  • Classic Room
  • Classic Twin Room
  • Family Room
  • Superior Room
  • Executive Room
  • Executive Twin Room
  • Executive Suite

What’s around Hallmark Hotel The Queen, Chester - Chester


  • Heart of Chester
  • Chester Cathedral - 15 min walk
  • Grosvenor Museum - 19 min walk
  • Grosvenor Park - 12 min walk
  • Eastgate Clock - 13 min walk
  • St Paul's Church - 14 min walk
  • The Rows of Chester - 14 min walk
  • Roman Amphitheatre - 14 min walk

Getting around

  • Liverpool (LPL-John Lennon) - 35 min drive
  • Manchester (MAN) - 38 min drive
  • Chester Station - 1 min walk
  • Bache Station - 27 min walk
  • Ellesmere Port Station - 14 min drive
  • Self parking (surcharge)
  • Free train station pick-up

At a glance

Key facts

Hotel size

  • This hotel has 128 rooms
  • This hotel is arranged over 4 floors


  • Check-in time starts at 3 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms



  • Free train station pick-up


  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • English breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Fitness facilities
Working away
  • Business center
  • One meeting room
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Fireplace in lobby

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Digital TV channels
Stay connected
  • Free WiFi
  • Free local calls
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features


Kings Quarters - This restaurant serves breakfast and dinner.

Cocktail Bar - Onsite restaurant. Guests can enjoy drinks at the bar.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Hallmark Hotel The Queen, Chester - Chester’s small print

Also known as

  • Chester Hotel Queen
  • Queen Hotel Chester
  • Queens Hotel Chester
  • Hallmark Hotel Queen
  • Hallmark Queen Chester
  • Hallmark Hotel Queen Chester
  • Premier Queen
  • Premier Queen Hotel
  • Queen Hotel


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Self parking costs GBP 15 per night

English breakfast is offered for an extra charge of GBP 17.00 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very Good 8.2 From 354 reviews

Hallmark Hotel The Queen, Chester - Chester
chester business trip
everything i needed
Kevin, gb1 night trip
Hallmark Hotel The Queen, Chester - Chester
Very Good8.0
Problems at check in, three rooms booked but they insisted only two were booked and could not find the third room. After 40mins, they then found the third room booking.
Jonathan, gb1 night trip
Hallmark Hotel The Queen, Chester - Chester
We really liked the hotel, has a lot of quirky things to see in the halls and lobby etc. Was also in a great location. I am not one to moan but found that the room was not great; the beds were 2 singles pushed together and were at diffent heights. They were also very uncomfortable. The bathroom, well bath in particular looked very dirty.
Darren, gb1 night trip
Hallmark Hotel The Queen, Chester - Chester
Expensive for a nights stay
£156 a night a bit steep for the size of the room
Sion, gb1 night trip
Hallmark Hotel The Queen, Chester - Chester
Dreadful stay, room window would not open and I could hear everything and every move the guest upstairs made. I asked if I could move rooms but told the hotel was full. I therefore requested a fan in total 6 times but was ignored every time. The last morning of my stay I jumped in the shower to find the shampoo and soap had not been replaced! There were holes in the skirting board and I caught my suit jacket on the protruding screw in the clothes peg. I wrote all of this in a letter to the manager 10 days ago and I still have not received a reply. This was the worst hotel experience of my life and I stay at least 4 nights a week in hotels. Shocking, dreadful and the staff totally ignore all of your requests.
Marcus, gb3 night trip

See all reviews

Hallmark Hotel The Queen, Chester - Chester

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