All hotels in Chester, United Kingdom
1 room, 2 adults

Hallmark Hotel The Queen, Chester - Chester

4-starThis establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
City RdChesterEnglandCH1 3AHUnited Kingdom, 6823 2342

4-star hotel with restaurant, near Chester Cathedral
  • Free WiFi
  • Collect nightsFor every 10 nights, get 1 free*!
Very Good8.2
Great location
Fantastic service
Tasty breakfast
Value for money
Value for money could be better
287See all 287 reviews
From 2,477 reviewsTripAdvisor Traveller Rating

Hallmark Hotel The Queen, Chester - Chester

Hotel Info: 6823 2342

from S$107
  • Classic Single Room
  • Classic Room
  • Classic Twin Room
  • Family Room (Classic)
  • Superior Room
  • Executive Room
  • Executive Twin Room
  • Executive Suite

At a glance

Key facts

Hotel size

  • This hotel has 128 rooms
  • This hotel is arranged over 4 floors


  • Check-in time starts at 3 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms



  • Free train station pickup


  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • English breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Fitness facilities
Working away
  • Business center
  • One meeting room
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Fireplace in lobby

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Digital TV channels
Stay connected
  • Free WiFi
  • Free local calls
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features


Kings Quarters - This restaurant serves breakfast and dinner.

Cocktail Bar - Onsite restaurant. Guests can enjoy drinks at the bar.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Hallmark Hotel The Queen, Chester - Chester’s small print

Also known as

  • Chester Hotel Queen
  • Queen Hotel Chester
  • Queens Hotel Chester
  • Hallmark Hotel Queen
  • Hallmark Queen Chester
  • Hallmark Hotel Queen Chester
  • Premier Queen
  • Premier Queen Hotel
  • Queen Hotel


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Self parking costs GBP 15 per night

English breakfast is offered for an extra charge of GBP 17.00 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hallmark Hotel The Queen, Chester - Chester


  • Heart of Chester
  • Chester Cathedral - 15 min walk
  • Grosvenor Museum - 19 min walk
  • Grosvenor Park - 12 min walk
  • Eastgate Clock - 13 min walk
  • St Paul's Church - 14 min walk
  • Roman Amphitheatre - 14 min walk
  • The Rows of Chester - 14 min walk

Getting around

  • Liverpool (LPL-John Lennon) - 36 min drive
  • Manchester (MAN) - 39 min drive
  • Chester Station - 1 min walk
  • Bache Station - 27 min walk
  • Ellesmere Port Station - 15 min drive
  • Self parking (surcharge)
  • Free train station pick-up

Recent reviews

Very Good 8.2 From 287 reviews

Hallmark Hotel The Queen, Chester - Chester
Disappointed shocking customer service.
Certainly surviving on its past glories and its location.Double rooms are tiny no tea coffee facilities main bug bear was the heating in the room. Towel rail was constantly on with nowhere to turn it off. When we got back to our room it was like an oven not what you want in June. A trip to reception at 1.30 in the morning is not my idea of fun, then to be told they had no other rooms available and we would just have to put up with it . Complete joke. We had to put up with the sweat box. Would appreciate a call from the management when they read this!
Jon, gb1 night trip
Hallmark Hotel The Queen, Chester - Chester
Just brilliant!
James, gb1 night trip
Hallmark Hotel The Queen, Chester - Chester
The room was lovely but very hot as its old building there is no air condition
Sonia, gb1 night trip
Hallmark Hotel The Queen, Chester - Chester
Wonderful experience
Lovely hotel with fantastic staff. Perfect location just in front of the railway station.
hsu hsiang, us3 night trip
Hallmark Hotel The Queen, Chester - Chester
Very Good8.0
This was a spur of the moment break and booked this hotel two days before we went, we wasn't disappointed. Checking in was quick and efficient, Ellen was extremely friendly and helpful. This hotel is opposite the train station and their is bus stops outside. It's about 10 mins to the city centre but a very pleasant walk by the canal. I would stay here again and would definitely recommend.
Liz, gb2 night trip

See all reviews

Hallmark Hotel The Queen, Chester - Chester

Is the description of this hotel not correct? Tell us