Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Singapore, Singapore
1 room, 2 adults

Mandarin Orchard Singapore - Singapore

5-star5 stars
333 Orchard Road, Singapore, 238867, Singapore

Luxury hotel with outdoor pool, connected to a shopping center, near Orchard Road
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Great location and amenities! The customer service is awesome too, friendly and helpful…Mar 29, 2020
  • Only feedback I gave there were some renovations going on and was not told about it. That…Mar 25, 2020

Mandarin Orchard Singapore - Singapore

More Info: 6823 2342

from S$227
  • Deluxe King Room
  • Superior Deluxe King Room
  • Meritus Club King Room
  • Meritus Club Premier King Room
  • Regency Suite
  • Premier King Room
  • Family Room
  • Executive Suite
  • Connecting Room
  • Deluxe Twin Room
  • Premier Twin Room
  • Superior Deluxe Twin Room
  • Meritus Club Twin Room
  • Mystery Room
  • Deluxe Triple Room
  • Superior Deluxe Triple Room

What’s around Mandarin Orchard Singapore - Singapore

Landmarks

  • In Orchard
  • Orchard Road - 1 min walk
  • Singapore Botanic Gardens - 29 min walk
  • Raffles City - 32 min walk
  • Bugis Street Shopping District - 35 min walk
  • National Orchid Garden - 38 min walk
  • Raffles Place - 41 min walk
  • Merlion - 42 min walk

Getting around

  • Changi Airport (SIN) - 19 min drive
  • Singapore (XSP-Seletar) - 14 min drive
  • Johor Bahru (JHB-Senai Intl.) - 43 min drive
  • JB Sentral - 22 min drive
  • Somerset Station - 8 min walk
  • Orchard Station - 8 min walk
  • Dhoby Ghaut Station - 18 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 1,077 rooms
  • This hotel is arranged over 39 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 11 AM
  • Express check-out
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

  • Valet parking *

Offsite

  • Area shuttle *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Local cuisine breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Outdoor pool
  • Fitness facilities
  • Outdoor tennis court
Working away
  • Number of meeting rooms - 13
  • Conference space
  • Conference space size (feet) - 30000
  • Conference space size (meters) - 2787
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built - 1971
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Braille signage
Languages Spoken
  • Chinese
  • English
  • Indonesian
  • Japanese
  • Korean
  • Malay

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Bar on 5 - Onsite bar. Happy hour is offered.

Chatterbox - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Open daily.

Coffee and Crust - This café serves light fare only. Open daily.

Shisen Hanten - This restaurant specializes in Asian cuisine and serves lunch and dinner. Open daily.

Triple Three - This buffet restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Open daily.

Mandarin Orchard Singapore - Singapore’s small print

Also known as

  • Mandarin Hotel Singapore Orchard
  • Mandarin Orchard Singapore Hotel
  • Mandarin Orchard Singapore Singapore
  • Mandarin Orchard Singapore Hotel Singapore
  • Mandarin Orchard Singapore
  • Mandarin Singapore Orchard
  • Mandarin Orchard Singapore Hotel Singapore
  • Mandarin Singapore
  • Meritus Mandarin Hotel
  • Meritus Mandarin Singapore
  • Singapore Mandarin
  • Mandarin Orchard Singapore Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests must contact this property in advance to reserve cribs/infant beds. Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

Deposit: SGD 100.00 per day

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Valet parking costs SGD 15.00 per day

Rollaway beds are available for SGD 150.0 per day

Local cuisine breakfast is offered for an extra charge of SGD 33 for adults and SGD 23 for children (approximately)

Airport shuttle service is offered for an extra charge of SGD 110.00 per vehicle (one way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Mandarin Orchard Singapore - Singapore

  • Does Mandarin Orchard Singapore offer free cancellation for a full refund?
    Yes, Mandarin Orchard Singapore does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Mandarin Orchard Singapore?
    Yes, there's free self parking.
  • Is there a pool at Mandarin Orchard Singapore?
    Yes, there's an outdoor pool.
  • Are pets allowed at Mandarin Orchard Singapore?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Mandarin Orchard Singapore?
    You can check in from 2:00 PM to midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM.
  • Are there restaurants at or near Mandarin Orchard Singapore?
    Yes, there are 2 onsite restaurants.
  • Is airport shuttle service offered by Mandarin Orchard Singapore?
    Yes, an airport shuttle is available. The charge is SGD 110.00 per vehicle one way.

Recent reviews

Very good 8.4 From 1,210 reviews

Good 6.0
"Free" parking according to the website. The concierge also said the carpark validation ticket allows you to enter and leave the hotel multiple times within the next 24 hours. But the ticket allowed you to enter and leave only ONCE during the 24 hours. Either the tickets they were issuing were defective or the concierge staff need to be updated that for each entry and exit a fresh ticket needs to be issued.
sg3 night trip
Very good 8.0
Christmas retreat
In the heart of the orchard road, accessible to all the mall and MRT. The place is a bit old but in good condition, they are in the process of upgrading the room, hope it will give it a refreshing look.
Mei Leng, sg1 night family trip
Exceptional 10.0
Excellent location with lots of amenities.
Khuay Meng, sg1 night family trip
Good 6.0
Great location but room needs to be renovated
Great Location and a lot of good restaurants inside the property but hotel room need to be renovated & upgraded! Feels like a 4-star hotel instead of 5-star hotel. Receptionist service need to be improved! Great doorman service as always.
Yanti, sg2 night family trip
Good 6.0
Awesome room and food but service??
I stayed with family for 1 night after my son's birthday. Even if I booked at same day, I have waited about 10 mins for check-in at 5pm. Staff explained that cleaning was not completed. (at 5pm?) And the staff at counter asked me that how many people staying, how many children and how old they are... I felt like I was asked by police officer. Did I do anything wrong to you? So I was not happy about those service experience. And I booked Executive Suite Room. But staff didn't respect me since I used Hotel.com reward. Hayz. Some more, my suite room was at one tower (L35) and we needed to go to the other tower for club room (L38). Hey, this is not convenient... The hotel should have been renovated in a bit better way.
Teruaki, sg1 night family trip
Very good 8.0
Nice hotel
Location is good for shopping definitely and the room is of a good comfortable size. Check-in was also smooth for us and we found the staff pleasant. A pretty good option.
Agnes, sg1 night family trip
Exceptional 10.0
Very spacious room with attentive room service.
Chuen Ni, sg2 night family trip
Very good 8.0
The stay was absolutely amazing, so don’t get me wrong on this. However, I feel the hotel was pretty standard. Nothing special to brag about. But like I said, amazing weekend, amazing stay, great buffet for breakfast and lunch. So I am very pleased.
sg3 night romance trip
Exceptional 10.0
Excellent
Excellent. I highly recommend this property.
Paulette, sg2 night trip
Good 6.0
Great location but an ageing old hotel interior
Great location but an ageing old hotel interior, they need to update rooms, decor and lifts are a pain but location is great.
Alan, sg3 night business trip

Mandarin Orchard Singapore - Singapore

Is the description of this property not correct? Tell us