10/10 Exceptional
25 September 2023
Amy
Amy, 1-night trip
Verified Hotels.com guest review
Lotte Hotel Busan
Luxury hotel with full-service spa, connected to the convention centre, near Lotte Department Store Busan Main Branch
Choose dates to view prices
Lotte Hotel Busan
Photo gallery for Lotte Hotel Busan
Overview of Lotte Hotel Busan
9.2 out of 10 Superb
9.2/10 Superb
Property highlights
- Pool
- Spa
- Airport transfer
- Parking available
- Free WiFi
- Restaurant
772, Gaya-daero, Busanjin-gu, Busan, Busan, 614-030
Main amenities
- Daily housekeeping
- Casino
- 4 restaurants and 2 bars/lounges
- Full-service spa
- Indoor pool and outdoor pool
- 2 spa tubs
- Breakfast available
- Health club
- Sauna
- Valet parking
- Children's pool
- 24-hour room service
Feel at home
- Children stay free
- Children's pool
- Fridge
- Private bathroom
- Television
- Daily housekeeping
Room options
View all photos for Deluxe Twin Room (Fitness & Sauna Access for 2)
Deluxe Twin Room (Fitness & Sauna Access for 2)
View all photos for Premier Twin Room (Swim pool access for 2)
Premier Twin Room (Swim pool access for 2)
View all photos for Club Deluxe Twin Room (Club Lounge Access Included)
Club Deluxe Twin Room (Club Lounge Access Included)
View all photos for Club Deluxe Double Room (Club Lounge Access Included)
Club Deluxe Double Room (Club Lounge Access Included)
View all photos for Club Premier Double (Club Lounge Access Included)
Club Premier Double (Club Lounge Access Included)
View all photos for Deluxe Double Room (Fitness & Sauna Access for 2)
Deluxe Double Room (Fitness & Sauna Access for 2)
View all photos for Premier Double Room (Swim pool access for 2)
Premier Double Room (Swim pool access for 2)
View all photos for Deluxe Family Twin Room (Fitness & Sauna Access for 2)
Deluxe Family Twin Room (Fitness & Sauna Access for 2)
About this area
What's nearby
- In Seomyeon
- Lotte Department Store Busan Main Branch - 1 min walk
- Busan Asiad Main Stadium - 5 min drive
- Busan Port Passenger Terminal - 7 min drive
- Gwangalli Beach - 19 min drive
- Nampodong Street - 7 min drive
- Gukje Market - 7 min drive
- BIFF Square - 8 min drive
- Jagalchi Fish Market - 8 min drive
- Shinsegae Centum City - 9 min drive
- Busan Exhibition and Convention Center - 9 min drive
Getting around
Restaurants
- 도림 - 1 min walk
- The Lounge - 2 min walk
- 아야토리라멘 롯데백화점 부산점 - 1 min walk
- 롯데리아 - 1 min walk
- in the mass seasons - 1 min walk
About this property
Lotte Hotel Busan
Languages
Chinese (Mandarin), English, Japanese, Korean
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of CESCO (S. Korea)
Social distancing
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.
At a glance
Hotel size
- 650 rooms
- Arranged over 43 floors
Arriving/Leaving
- Check-in time from 3:00 PM until midnight
- Late check-in subject to availability
- Minimum check-in age – 19
- Check-out time is 11:00 AM
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival
- For more details, please contact the property using the information on the booking confirmation
- Guests may be subject to health screenings for COVID-19 at the property.
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 19
Children
- One child (18 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
- Pets not allowed
- Service animals welcome
Internet
- Free WiFi and wired Internet access in public areas
- Free WiFi and wired Internet access in rooms
Parking
- On-site valet parking (KRW 25000.00 per stay)
- Wheelchair-accessible parking on site
- On-site parking includes off-street options
Transfers
- Airport shuttle on request (available 24 hours a day)*
- Train station pickup
Other information
- Designated smoking areas
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
- 4 restaurants
- 2 bars/lounges
- Coffee shop
- Coffee/tea in a common area
- 24-hour room service
- Snack bar/deli
Travelling with children
- Children stay for free (see details)
- Children's pool
- Bed rails
What to do
- Shopping
Working away
- Business centre
- Meeting room
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- On-site car hire
- Dry cleaning/laundry services
- Free newspapers in reception
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
Facilities
- 1 building/tower
- Built in 1997
- ATM/banking
- Safe-deposit box at front desk
- Television in common areas
- Health club
- Golf driving range on-site
- An outdoor pool
- An indoor pool
- Shopping centre on-site
- Casino
- Full-service spa
- 42 casino gaming tables
- 105 casino slot machines
- 2 hot tubs
- Sauna
Accessibility
- Braille/raised signage
- Lift
- Accessible bathroom (selected rooms)
- In-room accessibility (selected rooms)
- Wheelchair-accessible
- Wheelchair-accessible parking
- Accessible airport shuttle
- Grab bar near toilet
- Bathroom emergency pull cord
- Doorbell and phone notifications
Room amenities
Be entertained
- 43-inch LCD TV
- Cable TV channels
- Films for purchase
Home comfort
- Heating (climate-controlled) and air conditioning
- Minibar
- Coffee/tea maker
- Electric kettle
- Dressing gowns and slippers
- Iron/ironing board (on request)
Sleep well
- Pillow menu
- Down duvet
- Blackout curtains
- Turndown service
- Premium bedding
What to enjoy
- In-room massage
- Individually furnished and decorated
Freshen up
- Private bathroom
- Deep-soaking bath
- Shower/bath combination
- Bidet
- Hairdryer
- Towels
Stay connected
- Desk
- Free WiFi and wired Internet
- Phone
- Desk chair
Food and drink
- Fridge
- Free bottled water
More
- Daily housekeeping
- In-room safe
Special features
Spa
호텔 사우나 has couples treatment room(s). Services include massages. The spa is equipped with a sauna. The spa is open daily.
Dining
La Seine – This buffet restaurant serves breakfast, lunch and dinner.
Momoyama – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Toh Lim – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Mugunghwa – This restaurant specialises in Korean cuisine and serves lunch and dinner. Open daily.
The Lounge & BAR – On-site bar. Open daily.
Fees & policies
Optional extras
- Buffet breakfast is offered for an extra charge of approximately KRW 45600 for adults and KRW 26400 for children
- Airport shuttle service is offered for an extra charge of KRW 60000 per room (one-way)
- Train station pick-up service is offered for an extra charge
Children & extra beds
- Rollaway beds are available for KRW 60500.0 per day
Parking
- Valet parking costs KRW 25000.00 per stay
Pool, spa, & gym (if applicable)
- Pool access available from 9:00 AM to 8:00 PM
- Guests under 14 years old are not allowed in the health club or fitness facility
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.
This property affirms that it follows the cleaning and disinfection practices of CESCO (S. Korea) guidelines.
Policies
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
Guests should note that the fitness facility is closed the 4th Wednesday of every month.
Also known as
Busan Hotel Lotte
Busan Lotte
Busan Lotte Hotel
Hotel Busan Lotte
Hotel Lotte Busan
Lotte Busan
Lotte Busan Hotel
Lotte Hotel Busan
Lotte Hotel
Lotte Hotel Busan Hotel
Lotte Hotel Busan Busan
Lotte Hotel Busan Hotel Busan
Frequently asked questions
Reviews
9.2
Superb
9.2/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
17 September 2023
Brian
Brian, 4-night trip
Verified Hotels.com guest review
8/10 Very good
16 September 2023
Okson
Okson, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
16 September 2023
eng
eng, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 July 2023
Tommy's stay at Lotte Hotel Busan
Tommy
Tommy, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 June 2023
YI CHING
YI CHING, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 June 2023
John
John, 3-night trip with friends