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All properties in Shanghai, Shanghai (and vicinity), China
1 room, 2 adults

Sofitel Shanghai Hyland - Shanghai

4-starFor the benefit of our customers, we have provided a rating based on our rating system.
Great for families

Good to know

  • Free cribs/infant beds
  • Free WiFi
  • Refrigerator
  • Separate bedroom
505 Nanjing Road East, Shanghai, Shanghai, 200001, China

4-star hotel with spa, near Nanjing Road Shopping District
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Free WiFi
    • Refrigerator
    • Separate bedroom
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Location is good. Service was mediocre. Despite putting DND, staff still entered the room…Jan 5, 2020
  • Right on the pedestrian shopping street Nanjing East Road. Dec 23, 2019

Sofitel Shanghai Hyland - Shanghai

More Info: 6823 2342

from S$128
  • Superior Room, Multiple Beds, City View (Club Millésime access)
  • Junior Suite, 1 King Bed, City View
  • Superior Room, 1 King Bed, City View
  • Superior Room, 2 Twin Beds, City View
  • Superior Twin Room, 2 Twin Beds, City View (Club Millésime Access)
  • Club Suite, Multiple Beds (Prestige, Club Millésime access)
  • Deluxe Room, Multiple Beds, City View (Family)
  • Superior Room, 2 Twin Beds, City View

What’s around Sofitel Shanghai Hyland - Shanghai

Landmarks

  • In Downtown Shanghai
  • Nanjing Road Shopping District - 1 min walk
  • People's Square - 15 min walk
  • Yu Garden - 23 min walk
  • Former French Concession - 32 min walk
  • Xintiandi Style Shoppping Centre - 33 min walk
  • Jing'an Temple - 2.5 mi / 4 km
  • Jin Mao Tower - 2 mi / 3.3 km

Getting around

  • Hongqiao Intl. Airport (SHA) - 33 min drive
  • Pudong Intl. Airport (PVG) - 49 min drive
  • Shanghai South Railway Station - 13 min drive
  • Shanghai Railway Station - 17 min drive
  • Nanxiang North Railway Station - 20 min drive
  • East Nanjing Road Station - 6 min walk
  • Yuyuan Garden Station - 8 min walk
  • Dashijie Station - 16 min walk
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Cruise terminal shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 383 rooms
  • This hotel is arranged over 30 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.
24-hour train station shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements. This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Train station shuttle (available 24 hours) *

  • Cruise terminal shuttle *

Parking

  • Self parking (limited) *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
Working away
  • 24-hour business center
  • Number of meeting rooms - 6
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1992
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • Dutch
  • English
  • French
  • German
  • Italian

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory foam mattress
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Vita Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

Mosaic Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner.

Mao Chinese Restaurant - This restaurant serves lunch and dinner. Open daily.

505 Bar - Onsite bar. Open daily.

Sofitel Shanghai Hyland - Shanghai’s small print

Also known as

  • Hyland Sofitel
  • Sofitel Shanghai Hyland
  • Accor Shanghai Hyland
  • Sofitel Shanghai Hyland Hotel Shanghai
  • Sofitel Shanghai Hyland Hotel
  • Shanghai Sofitel
  • Shanghai Sofitel
  • Accor Shanghai Hyland
  • Sofitel Hyland Shanghai
  • Sofitel Shanghai Hyland Hotel
  • Sofitel Shanghai Hyland Shanghai
  • Hyland Sofitel Shanghai
  • Sofitel Shanghai Hyland Hotel Shanghai
  • Shanghai Hyland Sofitel
  • Shanghai Sofitel Hyland
  • Sofitel Hyland
  • Sofitel Hyland Hotel
  • Sofitel Hyland Hotel Shanghai
  • Sofitel Hyland Shanghai
  • Sofitel Shanghai

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs CNY 80 per day

Rollaway beds are available for CNY 292.0 per night

Buffet breakfast is offered for an extra charge of CNY 182 for adults and CNY 103 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sofitel Shanghai Hyland - Shanghai

  • Does Sofitel Shanghai Hyland offer free cancellation for a full refund?
    Yes, Sofitel Shanghai Hyland does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Sofitel Shanghai Hyland?
    Yes. Self parking costs CNY 80 per day. Parking spots may be limited.
  • Are pets allowed at Sofitel Shanghai Hyland?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Sofitel Shanghai Hyland?
    You can check in from 2:00 PM to midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Sofitel Shanghai Hyland?
    Yes, there are 2 onsite restaurants.
  • What is there to do near Sofitel Shanghai Hyland?
    Recommended spots to visit include Nanjing Road Shopping District (1-min walk) and People's Square (0.8 mi), along with Yu Garden (1.2 mi) and Former French Concession (1.6 mi).

Recent reviews

Very good 8.4 From 529 reviews

Very good 8.0
Pleasant stay!
Pleasant, generally clean. Occasionally could smell cigarette stench along the corridor. Excellent location.
Joyce, sg6 night trip
Good 6.0
Rooms are extremely small
Francesco, sg2 night business trip
Very good 8.0
Fantastic Hotel for Short stay in Shanghai.
I have stayed in Sofitel Shanghai Hyland Hotel quite often during my visits to Shanghai, It's right in the walking street area and very convenient for shopping, and food outlets. Highly recommended for the tourist and business stay. The breakfast is very western and had a good spread, which is my favourite.
sg1 night business trip
Exceptional 10.0
Business stay in Shanghai
Good location for transportation, shopping and meeting clients. Very good breakfast spread.
Chin kiang, sg1 night business trip
Very good 8.0
Good location and experience
Good location. Walking distance to Nanjing East train station. Located in the midst of shopping streets. Attentive front desk manager and crew. Comfortable room and value for the price range.
GL, sg2 night business trip
Very good 8.0
Didn’t have much time spent in hotel as it was just a night stay. But will return to stay the next time I’m in Shanghai. Hotel looks great.
Mei Ling, sg1 night business trip
Fair 4.0
Multiple faulty issues in short 3 days stay
1) TV not working, it can watch as per normal but a large message occupying half the screen size that read 'Error :not connected to internet' will pop out once every 3 minutes and disappear after 10 second but reappear again after 3 minutes. We informed front desk next morning at breakfast, showing her a hand phone video of the problem.. When we returned late at night, the TV was left switch on and we were happy that someone came to repair it in the day when we were out. We however notice the problem persisted. Obviously the technician did not have the patients to wait for the message to pop out. 2) The room card was faulty after one day and my wife had to re-activate it at front desk, then the following day, my room card became faulty, we gave up and just make do with one room card. Basically the hotel is not worthy of a 5 star rating
YEO, sg2 night family trip
Very good 8.0
customer comment
our stay is quite pleasant though we found your room lighting system and tv system rather confusing and not user friendly. The toiletries supplied are also insufficient such as moisturiser is not provided. Even three star hotels in other parts of China do provide this. A shaving kit was also not provided until one was requested. Compare to our previous stay in your hotel, the standard has declined
sg4 night romance trip
Good 6.0
I was there for 5 nights and only te last night I received a proper make up room service. Bathroom was not really tidied and amenities not refilled I had to call Housekeeping for refill of items.
sg6 night business trip
Exceptional 10.0
Convenient location and friendly staff
Chen kwang, sg1 night family trip

Sofitel Shanghai Hyland - Shanghai

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