All hotels in Exeter, England, United Kingdom
1 room, 2 adults

Mercure Exeter Rougemont Hotel - Exeter

3.5-star3.5 stars
Queen StreetExeterEnglandEX4 3SPUnited Kingdom

3.5-star hotel with restaurant, near University of Exeter
  • Free WiFi
  • Collect nightsFor every 10 nights, get 1 free*!
Good7.8
WiFi
Good internet service
Service
Fantastic service
Comfort
More comfort would be nice
Food
Food could be better
172See all 172 Hotels.com reviews
From 379 reviewsTripAdvisor Traveller Rating

Mercure Exeter Rougemont Hotel - Exeter

Hotel Info: 6823 2342

from S$107
  • Standard Twin Room
  • Standard Double Room
  • Room

At a glance

Key facts

Hotel size

  • This hotel has 98 rooms

Arriving/leaving

  • Check-in time 2 PM-11 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking (limited) *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Working away
  • Business center
  • Conference space
  • Meeting rooms 9
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Drakes Restaurant - This restaurant specializes in British cuisine and serves dinner only.

Mercure Exeter Rougemont Hotel - Exeter’s small print

Also known as

  • Hotel Rougemont
  • The Rougemont Hotel, Exeter Hotel Exeter
  • Rougemont Exeter
  • Rougemont Hotel
  • Rougemont Hotel Exeter
  • Mercure Exeter Rougemont Hotel
  • Mercure Rougemont Hotel
  • Mercure Exeter Rougemont
  • Mercure Rougemont
  • Mercure Exeter Rougemont Hotel Devon

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self parking costs GBP 10.00 per day

Full breakfast is offered for an extra charge of GBP 15.95 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Mercure Exeter Rougemont Hotel - Exeter

Landmarks

  • University of Exeter - 9 min walk
  • Spacex - 10 min walk
  • Royal Albert Museum and Art Gallery - 1 min walk
  • Harlequins Shopping Centre - 2 min walk
  • Guildhall Shopping Centre - 2 min walk
  • Exeter Phoenix Centre - 3 min walk
  • Rougemont Castle - 4 min walk
  • St Martin's Church - 4 min walk

Getting around

  • Exeter (EXT-Exeter Intl.) - 21 min drive
  • Exeter Central Station - 1 min walk
  • Exeter St David's Station - 12 min walk
  • Exeter St Thomas Station - 16 min walk
  • Self parking (surcharge)
  • Limited parking

Recent reviews

Good 7.8 From 172 reviews

Mercure Exeter Rougemont Hotel - Exeter
Fair4.0
Shocking management
Room wasn't ready at 2.30 when we arrived and supposed to be able to check in at 2. Waited till 3.05, no apologies or explanation or offer of a drink. Service was shocking. We stayed as we were attending a party that evening at the hotel, the bar staff all young and in training served wrong drinks to everyone, took an age to make and then bar closed at 12 even though was promised license for party till 1. Manager on duty was terrible. I don't have one single good thing to say about the service and I never complain
A Traveller, gb1 night trip
Mercure Exeter Rougemont Hotel - Exeter
Good6.0
Have previously stayed in the Mercure but in a more expensive room. This time it was a standard double room, number 404. On the plus side the room itself appeared fairly newly decorated and both room and bathroom were fine. However, the lift only reaches the 3rd floor so people with mobility problems would find it difficult dragging suitcases up the final flight of stairs. Also the mattress was uncomfortable with springs clearly felt.
A Traveller, gb1 night trip
Mercure Exeter Rougemont Hotel - Exeter
Very Good8.0
Fine hotel, disappointing service
Great location in central Exeter, and the hotel is quite nice -- a bit dated and 'tired, but spacious, clean rooms. However, it's really let down by its staff. Front desk/Reception were not friendly, helpful, or really even interested in guests. So, overall, structurally it's fine, but I wouldn't give it a strong recommendation until there's a better commitment to customer service.
Peter, gb1 night trip
Mercure Exeter Rougemont Hotel - Exeter
Very Good8.0
Parking
Cost to park not on booking form.
Ben, gb2 night trip
Mercure Exeter Rougemont Hotel - Exeter
Very Good8.0
Room was a double so a little tight but did the job for 2 nights. Staff was very welcoming.
Colin, ca1 night trip

See all reviews

Mercure Exeter Rougemont Hotel - Exeter

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