Serenade Punta Cana Beach & Spa Resort - All Inclusive

Photo gallery for Serenade Punta Cana Beach & Spa Resort - All Inclusive

Primary image
Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
3 outdoor pools, open 9:00 AM to 6:00 PM, free cabanas, pool umbrellas

Overview of Serenade Punta Cana Beach & Spa Resort - All Inclusive

Serenade Punta Cana Beach & Spa Resort - All Inclusive

4.5 star property
All-inclusive beachfront property with free water park, near Cabeza de Toro Beach

8.2/10 Very good

1,731 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
Map
Carretera Cabeza de Toro, Punta Cana, La Altagracia, 23000
Main amenities
  • Daily housekeeping
  • On a private beach
  • Restaurant and bar/lounge
  • Full-service spa
  • 3 outdoor pools
  • Free water park
  • Fitness center
  • Sauna
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Children's pool
Feel at home
  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Private bathroom
  • Television
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Temperature checks
  • Sheets and towels washed at 60°C

Choose dates to view prices

About this area

What's nearby

  • On a private beach
  • Cabeza de Toro Beach - 1 min walk
  • Downtown Punta Cana - 14 min drive
  • Palma Real Shopping Village - 21 min drive
  • Cocotal Golf and Country Club - 15 min drive
  • Los Corales Beach - 17 min drive
  • Bavaro Beach - 23 min drive
  • Punta Cana Beach - 26 min drive
  • Cortecito Beach - 26 min drive
  • Arena Gorda Beach - 21 min drive
  • Iberostar Golf Course - 21 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 21 min drive

About this property

Serenade Punta Cana Beach & Spa Resort - All Inclusive

Putting you within 0.1 mi (0.1 km) from Cabeza de Toro Beach, Serenade Punta Cana Beach & Spa Resort - All Inclusive offers a private beach where you can enjoy beach umbrellas, beach massages, and volleyball. There's plenty of fun with the 3 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other highlights at this luxurious property include a poolside bar, a fitness center, and a sauna.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Taxes are included.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

Onsite entertainment and activities

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of CovidClean (Safehotels - global expert), SGS (3rd party expert - Global), and Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Contactless room service is available

Safety measures

Temperature checks given to staff
Hand sanitizer provided
Enhanced food service safety measures are in place
On-site PCR COVID-19 testing is available for a DOP 10000 fee, and antigen/rapid COVID-19 testing is available for a DOP 10000 fee
This information is provided by our partners.

At a glance

Hotel size

  • 603 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - 11:30 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free covered onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Private dining
  • Room service (limited hours)

Traveling with children

  • Free water park access
  • Children's pool
  • Playground
  • Lifeguard on site

What to do

  • On a private beach
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Concerts/live shows
  • Shopping
  • Pool table
  • Air hockey
  • Foosball
  • Table tennis

Working away

  • 3 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 8 buildings/towers
  • Built in 2020
  • Garden
  • Terrace
  • Television in common areas
  • Communal living room
  • Fitness center
  • 3 outdoor pools
  • Free water park
  • Designer stores on site
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Waterslide

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages

  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • 65-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Taxes are included.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

Onsite entertainment and activities

Spa

Serene Spa has 2 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Buffet Principal - Onsite buffet restaurant.
Restaurante SteakHouse - Onsite diner. Open daily.
Restaurante Italiano - Onsite theme restaurant. Open daily.
Restaurante Japones - Onsite theme restaurant. Open daily.
Restaurante Mediterraneo - Onsite theme restaurant. Open daily.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of DOP 6000 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 6:00 PM
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-out is available.

Enhanced food service safety measures are in place.

On-site PCR COVID-19 testing is available for a DOP 10000 fee, and antigen/rapid COVID-19 testing is available for a DOP 10000 fee.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • CovidClean (Safehotels - global expert)
  • SGS (3rd party expert - Global)
  • Safe Travels (WTTC - Global)
  • COVID-19 Guidelines (CDC)
  • COVID-19 Guidelines (WHO)
  • Bureau Veritas (3rd party expert - Global)

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property uses a grey water recycling system.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Serenade Punta Cana Beach Spa Resort
Serenade Punta Cana Beach Spa Casino Resort
Serenade Punta Cana Beach Spa Casino Resort All Inclusive

Frequently asked questions

Overall score and ratings

8.2

Very good

9.1/10

Cleanliness

8.3/10

Staff & service

8.3/10

Amenities

9.0/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Exceptional

The best hotel resort ever
Lucia, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Daljinder, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Patience, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Overall everything was excellent staff service in place. The only thing I did not like it was the beach seaweed and water not clear like the other beaches
Juan, 5-night family trip
Verified Expedia guest review

6/10 Good

the property is modern, the pool area and the beach are super clean and you have a good time … the food was average and the customer service is not very good, most of the staff has attitude.
Dolis, 4-night family trip
Verified Expedia guest review

8/10 Very good

Resort is okay, need more entertainment and things to do during the day. For example they advertise casino that doesn’t exist. No one services you on the beach. Time share is annoying!!! Need a lot of work to become a 5 star resort. Food options are boring after a few days.
Rita, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

leonard, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Natalie, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Albania A, 5-night trip
Verified Expedia guest review

10/10 Exceptional

This is a beautiful hotel close to a lovely beach with good food and great service! I recommend!
Andrzej, 5-night romance trip
Verified Expedia guest review