Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Vientiane, Vientiane Prefecture, Laos
1 room, 2 adults

SureStay Hotel by Best Western Vientiane - Vientiane

3.5-star3.5 stars
101 Chao Anou Road, Vientiane, 85621, Laos

Art Deco hotel with restaurant, near Wat Si Saket
  • Free continental breakfast, free WiFi, and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Ok Why the guest must pay for slippers of lost ? 10 USD per slipper ? Ridiculous!!!Feb 9, 2020
  • Newest hotel in Vientiane. Staff extremely friendly. Rooms very clean and close to many…Feb 1, 2020

SureStay Hotel by Best Western Vientiane - Vientiane

More Info: 6823 2342

from S$72
  • Superior Room, 1 King Bed, Non Smoking, City View
  • Deluxe Room, 1 King Bed, Non Smoking, City View
  • Suite, 1 King Bed, Balcony, River View
  • Superior Room, 2 Twin Beds, Non Smoking, City View
  • Executive Room, 1 King Bed, Balcony, River View

What’s around SureStay Hotel by Best Western Vientiane - Vientiane

Landmarks

  • Wat Si Saket - 13 min walk
  • Talat Sao - 21 min walk
  • Patuxay - 29 min walk
  • Ban Anou Night Market - 8 min walk
  • Lao National Museum - 8 min walk
  • Laos National Stadium - 9 min walk
  • Chao Fa Ngum Statue - 12 min walk
  • That Dam - 14 min walk

Getting around

  • Wattay Intl. Airport (VTE) - 11 min drive
  • Nong Khai Na Tha Station - 32 min drive
  • Nong Khai Station - 50 min drive

At a glance

Key facts

Hotel size

  • This hotel has 68 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 2:00 PM-1:00 AM
  • Check-out time is noon
  • Express check-in/out
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free valet parking (limited)

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Spa services on site
Working away
  • 24-hour business center
Services
  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2019
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
Languages Spoken
  • English
  • French
  • Lao
  • Spanish
  • Thai
  • Vietnamese

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch Smart TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping

SureStay Hotel by Best Western Vientiane - Vientiane’s small print

Also known as

  • Surestay By Best Vientiane
  • SureStay Hotel by Best Western Vientiane Hotel
  • SureStay Hotel by Best Western Vientiane Vientiane
  • SureStay Hotel by Best Western Vientiane Hotel Vientiane

Policies

Only registered guests are allowed in the guestrooms.

Guests must contact this property in advance to reserve cribs/infant beds. Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Shuttle transfer per adult: LAK 90000 (one-way)
  • Shuttle transfer per child: LAK 90000 (one-way), (from 5 to 11 years old)
  • A damage deposit of LAK 300000 will be collected before check-in.

Optional extras

Rollaway beds are available for LAK 225000.0 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for SureStay Hotel by Best Western Vientiane - Vientiane

  • Does SureStay Hotel by Best Western Vientiane offer free cancellation for a full refund?
    Yes, SureStay Hotel by Best Western Vientiane does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at SureStay Hotel by Best Western Vientiane?
    Yes, there's free self and valet parking. Parking spots may be limited.
  • Are pets allowed at SureStay Hotel by Best Western Vientiane?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at SureStay Hotel by Best Western Vientiane?
    You can check in from 2:00 PM to 1:00 AM. Check-out time is noon.
  • Are there restaurants at or near SureStay Hotel by Best Western Vientiane?
    Yes, there's an onsite restaurant.

SureStay Hotel by Best Western Vientiane - Vientiane

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