Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Guatemala City, Guatemala (department), Guatemala
1 room, 2 adults

Barceló Guatemala City

4.5-star4.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Free WiFi
  • Dry cleaning/laundry service
  • Elevator
7 Avenida 15-45, Zona 9, Guatemala City, Guatemala, 01009, Guatemala

Luxury hotel with 3 restaurants, near Oakland Mall
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Free WiFi
    • Dry cleaning/laundry service
    • Elevator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book. 

  • Service here was 5 starsJan 16, 2021
  • My family and I asked to be as close together in two separate rooms, but the front desk…Dec 31, 2020

Barceló Guatemala City

More Info: 6823 2342

from S$93
  • Superior Room (Premium Level)
  • Executive Room (Superior)
  • Superior Room, Terrace
  • Suite Duplex Premium Level

What’s around Barceló Guatemala City

Landmarks

  • In Zona 9
  • Oakland Mall - 19 min walk
  • Natural History Museum - 20 min walk
  • Children's Museum - 27 min walk
  • Teatro Nacional - 44 min walk
  • Kaminaljuyu - 3.5 mi / 5.6 km
  • Universidad del Valle de Guatemala - 4 mi / 6.5 km
  • Central Market - 8.1 mi / 13 km

Getting around

  • La Aurora Intl. Airport (GUA) - 12 min drive
  • Free airport shuttle

At a glance

Key facts

Hotel size

  • This hotel has 397 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 3:00 PM-6:00 PM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas (2-device limit)

  • Free WiFi in rooms (2-device limit)

Transport

Transfers

  • Free airport shuttle from 4 AM to 11 PM*

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Racquetball/squash on site
  • Yoga classes/instruction on site
  • Spa tub
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 24
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Closed captioned TV
  • Low-height counters/sink
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LED TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include massages.

Barceló Guatemala City’s small print

Also known as

  • Barcelo Guatemala City
  • Barceló Guatemala City Guatemala City
  • Barceló Guatemala City Hotel Guatemala City
  • Barcelo Hotel Guatemala City
  • Guatemala City Barcelo
  • Barcelo Guatemala City Hotel Guatemala City
  • Guatemala City Marriott
  • Marriott Guatemala City
  • Barcelo Guatemala City Hotel
  • Barceló Guatemala City Hotel
  • Barceló Guatemala City Hotel

Policies

Only registered guests are allowed in the guestrooms.

Parties and events are allowed on site. Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Optional extras

Early check-in can be arranged for an extra charge of USD 39.00 (subject to availability)

Late check-out can be arranged for an extra charge of USD 39.00 (subject to availability)

Rollaway beds are available for USD 54.9 per night

Buffet breakfast is offered for an extra charge of USD 18 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Barceló Guatemala City

  • Does Barceló Guatemala City offer free cancellation for a full refund?
    Yes, Barceló Guatemala City does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Barceló Guatemala City?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Barceló Guatemala City?
    Yes, there's free self parking.
  • Is there a pool at Barceló Guatemala City?
    Yes, there's an outdoor pool.
  • Are pets allowed at Barceló Guatemala City?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Barceló Guatemala City?
    You can check in from 3:00 PM - 6:00 PM. There's a charge of USD 39.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 39.00 (subject to availability). Express check-out is available.
  • Are there restaurants at or near Barceló Guatemala City?
    Yes, there are 3 onsite restaurants. Nearby restaurants include La Salteña (4-min walk), Carpaccio Restaurant (6-min walk), and Inca Iskay (6-min walk).
  • Is airport shuttle service offered by Barceló Guatemala City?
    Yes, a free airport shuttle is available from 4 AM to 11 PM at scheduled times.
  • What is there to do near Barceló Guatemala City?
    Recommended spots to visit include Oakland Mall (1 mi) and Natural History Museum (1.1 mi), along with Children's Museum (1.4 mi) and Teatro Nacional (2.3 mi).

Recent reviews

Superb 9.0 From 1,219 reviews

Exceptional 10.0
Everything was excellent, because of covid-19 the pool and the gym were closed.
Jules, us1 night family trip
Fair 4.0
no funcionaba el aire acondicionado y no nos cambiaron de cuarto al día siguiente quería tomar ducha y el agua caliente dejo de funcionar y hasta en ese momento nos cambiaron de cuarto
Jenifer, us1 night romance trip
Exceptional 10.0
Convenient and Clean
Always a great place to stay with convenient access to the airport and downtown activities. It could use an update, but other than that it’s always clean and the staff is friendly.
Grayson, us1 night business trip
Fair 4.0
I paid for a balcony room and was told that I could not get it when I registered due to the pandemic so they should remove those options if they are not available. Everything seems to be old. TV was not working properly. We had to change the mini bar since it was not working well. Customer service was bad when trying to get a better room due to the false advertisement
Lucy, us2 night romance trip
Exceptional 10.0
The Barcelo has done a great job adapting to the virus situation and I felt very safe and protected while staying there. Thank you!
MissMisi, us1 night business trip
Exceptional 10.0
Excellent place to stay.
Very friendly and professional staff. Excellent customer service.
Ivan, us1 night trip
Exceptional 10.0
Professionally run with excellent staff. Great facilities
us2 night romance trip
Exceptional 10.0
I like everything it was excellent!! Good area, secure and stores and restaurants are close. I will come back next time.
us1 night family trip
Good 6.0
it is ok, make sure that the people on the counter be more proactive
us1 night business trip
Exceptional 10.0
The location is great and the staff is very helpful. The food is the best in town.
Tom, us1 night trip with friends

Barceló Guatemala City