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Fairmont Orchid

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Exterior
Private beach, white sand, beach cabanas, sun-loungers
Private beach, white sand, beach cabanas, sun-loungers
Private beach, white sand, beach cabanas, sun-loungers
Outdoor pool, pool cabanas (surcharge), pool umbrellas

Overview of Fairmont Orchid

UNESCO Sustainable Travel Pledge

Fairmont Orchid

4.5 star property
Kamuela beachfront resort with 4 restaurants, golf course

9.0/10 Superb

1,003 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Internet access
  • Free WiFi
  • Pet-friendly
  • Gym
Map
1 N Kaniku Drive Kohala, Kamuela, HI, 96743

Room options

About this area

What's nearby

  • On the waterfront
  • Hapuna Beach State Park - 15 min drive
  • Mauna Kea Beach - 26 min drive

Getting around

  • Kamuela, HI (MUE-Waimea-Kohala) - 35 min drive
  • Kailua-Kona, HI (KOA-Kona Intl.) - 36 min drive

Restaurants

  • Ruth's Chris Steak House - 16 min walk
  • Kimobean Coffee - 17 min walk
  • Juice 101 - 17 min walk
  • Bay Terrace - 7 min drive
  • Napua at Mauna Lani Beach Club - 9 min drive

About this property

Fairmont Orchid

Fairmont Orchid offers a private beach where you can enjoy cabanas, beach massages and volleyball, plus you'll have access to on-site scuba-diving, snorkelling and surfing/body boarding. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, reflexology and manicures and pedicures. Hale Kai Restaurant, one of 4 restaurants, serves international cuisine and is open for lunch and dinner. Other highlights at this luxurious resort include 2 bars/lounges, a golf course and a beach bar. Fellow travellers say good things about the helpful staff and family-friendly amenities.

Languages

Chinese (Mandarin), English, Filipino, French, Japanese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 540 units
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until midnight
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • Free on-site self-parking
  • On-site valet parking (USD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 4 restaurants
  • 2 bars/lounges
  • Beach bar
  • Coffee shop
  • Private dining
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Playground
  • Childcare in room (surcharge)

What to do

  • On a private beach
  • Tennis
  • Pilates classes
  • Yoga classes
  • Beach volleyball
  • Canoeing
  • Scuba diving
  • Snorkelling
  • Surfing/body boarding
  • Shopping
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Windsurfing nearby
  • Zip-lining nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Pool cabanas (surcharge)
  • Beach sunloungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • 18 holes of golf
  • An outdoor pool
  • Designer shops on site
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • 10 outdoor tennis courts
  • Sauna
  • Steam room

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways

Languages

  • Chinese (Mandarin)
  • English
  • Filipino
  • French
  • Japanese
  • Spanish

Room amenities

Be entertained

  • Video game console
  • 55-inch LCD TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Turndown service
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Lanai

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • WiFi and wired Internet for a surcharge
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Spa Without Walls. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

Hale Kai Restaurant – This restaurant specialises in international cuisine and serves lunch and dinner.
Browns Beach House – This beachfront restaurant specialises in Hawaiian cuisine and only serves dinner. Open daily.
Norios Japanese Sushi Bar – Overlooking the garden, this sushi bar specialises in Japanese cuisine and serves breakfast and dinner. Open daily.
The Orchid Court – On-site restaurant. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 47.19 per accommodation, per night
  • Resort fee inclusions:
    • Pool access
    • Beach access
    • Beach loungers
    • Beach towels
    • Health club access
    • Fitness centre access
    • Fitness/yoga classes
    • Sporting facilities or equipment
    • Shuttle service
    • Bicycle storage
    • Business centre/computer access
    • Internet access (may be limited)
    • Phone calls (may be limited)
    • Faxes
    • In-room safe
    • In-room bottled water
    • In-room coffee
    • Concierge service
    • Parking
    • Laundry facilities

Optional extras

  • WiFi is available in guest rooms for USD 14.95 per night (rates may vary)
  • Wired Internet access is available in guest rooms for USD 14.95 per night (rates may vary)
  • Breakfast costs between USD 29 and USD 48 per person (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 75.0 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 75 per day
  • Pets are allowed for an extra charge of USD 75 per pet, per night

Parking

  • Valet parking costs USD 25 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

State tax ID – TA-052-830-4128-01

Also known as

Fairmont Hawaii
Fairmont Orchid
Fairmont Orchid Hawaii Resort Kamuela
Fairmont Orchid Hotel
Fairmont Orchid Hotel Hawaii
Hawaii Fairmont
Hawaii Orchid Fairmont
Orchid Fairmont
Orchid Fairmont Hawaii
Orchid Hawaii Fairmont
Fairmont Orchid Hawaii Hotel
Fairmont Orchid Hawaii Kamuela
The Fairmont Orchid Hawaii
Fairmont Orchid Resort Kamuela
Fairmont Orchid Kamuela
Fairmont Orchid Resort
Fairmont Orchid Kamuela
Fairmont Orchid Resort Kamuela

Frequently asked questions

Does Fairmont Orchid offer free cancellation for a full refund?
Yes, Fairmont Orchid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Fairmont Orchid?
As of 4 December 2022, prices found for a 1-night stay for 2 adults at Fairmont Orchid on 5 December 2022 start from S$833, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Fairmont Orchid?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Fairmont Orchid?
Yes, there's an outdoor pool.
Are pets allowed at Fairmont Orchid?
Yes, dogs are welcome. There's a charge of USD 75 per pet, per night, and there's also a deposit of USD 75 per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Fairmont Orchid?
Yes, there's free self parking.
What are the check-in and check-out times at Fairmont Orchid?
You can check in from 4:00 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Fairmont Orchid and nearby?
Have fun with on-site activities such as rowing, snorkelling and surfing, and practise your swing at the golf course. Additional recreation on-site includes pilates and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Fairmont Orchid also has 2 bars, a private beach and an outdoor pool, as well as a sauna, a steam room and an arcade.
Are there restaurants at or near Fairmont Orchid?
Yes, there are 4 on-site restaurants, featuring beachfront dining, international cuisine and garden views. Nearby restaurants include Napua at Mauna Lani Beach Club (2.5 mi), Mai Grille by Chef Alan Hess (4.9 mi) and Sansei (5.2 mi).
Does Fairmont Orchid have any outdoor private spaces?
Yes, every room features a lanai.
What's the area around Fairmont Orchid like?
Fairmont Orchid is located on the waterfront, a short 16-minute walk from Great 4-D Movie Ride and 12 minutes' walk from Waikui-Puako Beaches. Travellers give top marks for the resort's prime location.

Overall score and ratings

9.0

Superb

9.2/10

Cleanliness

9.1/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Robert, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Richard, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

A Perfect visit at the Fairmont Orchid
Our family stay at the Fairmont Orchid was perfect. Clean, quiet room in a gorgeous setting was just what we were hoping for. Our days started with complimentary coffee at sunrise. Next it was the most amazing breakfast in a beautiful outdoor setting. The macadamia banana topped pancakes with fresh whipped cream and coconut syrup was dreamy! Our days included time at the pool (plenty of available seating with umbrellas), snorkeling in the hotel’s lagoon, a great poolside lunch followed by a refreshing cold towel and strawberry ice pop distributed to everyone at the pool. The sunsets were tremendous and dinner at the hotel’s restaurant by the beach was a special treat. We ate there two nights because it was so good. The hotel even constructed a spotlight aimed on the ocean. The light attracted giant manta rays which were easy to spot. During our stay we used the complimentary bicycles to tour the local area and we enjoyed a private, sunrise canoe outing with two Fairmont guides in our six seat canoe. We finished the evenings in the terrace bar listening to local Hawaiian artists playing guitar and singing both pop and Hawaiian songs. Special shout out for the evening torch lighting ceremony and the cold filtered water dispensers located throughout the hotel. Reusable souvenir water bottles were provided as an environmentally friendly gift. Finally, the genuine kindness shared by every employee who crossed our paths really spread the “aloha” spirit.”
Richard, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel was Amazing along with the Awesome employees. Bartender Kawiika went above and beyond his call of duty. Not just for our party but for everyone I saw him interact with. I would definitely stay here again when I visit Kona.
Renee, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kevin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Relaxing
Love the hotel and the location, restaurants are great. Great food. Love the beach access and turtle watching.very relaxing.
Kevin, 7-night trip
Verified Hotels.com guest review

8/10 Very good

The hotel has a great location , the beach and ocean amazing, and very beautifully landscaped surroundings. However, the hotel is old, without any recent upgrades, rooms are dated, for the price charged, and the website photos of the rooms with ocean view is quite misleading Similar for the restaurants, the quality of food and service while OK, was not spectacular particularly when placed in context with the price charged and when compared with substantially better food at nearby locations sometimes at almost half the price.
7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Love everything about this place.
Anne, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

This property was a Ritz-Carlton and felt like it was built in in the ‘70s or ‘80s. Now it is managed by Fairmont. The shower was too small, maybe 32” square, and toilet room too small. Dining options poor. Beachfront excellent, superb lagoon for enjoying ocean water. Pleasant live music in evening in lobby. View from room 2323 beautiful with wonderful balcony. Mauna Lani next door is more Polynesian and might be better option.
Brian, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

So nice!
Lots of fun in the sun!
4-night family trip
Verified Hotels.com guest review