Skip to main content.
All properties in Rochester, New York, United States of America
1 room, 2 adults

Holiday Inn Hotel & Suites Rochester - Marketplace - Rochester

3-star3 stars
Great for familiesThis property has good facilities for families.
800 Jefferson Rd, Rochester, NY, 14623, United States of America

3-star hotel in Rochester with indoor pool and restaurant
  • Free WiFi and free parking
  • Collect nightsYou can collect™ Rewards nights here
Great location
Fantastic service
Great pool
Food could be better

Holiday Inn Hotel & Suites Rochester - Marketplace - Rochester

More Info: 6823 2342

from S$113
  • Room, 1 King Bed, Non Smoking (Leisure)
  • Room, 2 Queen Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Standard Room, Non Smoking
  • Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)
  • Room, 1 King Bed, Accessible, Bathtub (Mobility)
  • Suite, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)

What’s around Holiday Inn Hotel & Suites Rochester - Marketplace - Rochester


  • Marketplace Mall - 18 min walk
  • Veterans Memorial Park - 36 min walk
  • Bill Gray's Regional Iceplex - 38 min walk
  • Fair and Expo Center - 2.6 mi / 4.2 km
  • Rochester Institute of Technology - 3 mi / 4.9 km
  • University of Rochester - 4 mi / 6.4 km
  • Strong Memorial Hospital - 3.3 mi / 5.2 km
  • Blue Cross Arena - 5.4 mi / 8.6 km

Getting around

  • Rochester, NY (ROC-Greater Rochester Intl.) - 9 min drive
  • Rochester Station - 11 min drive

At a glance

Key facts

Hotel size

  • This hotel has 120 rooms
  • This hotel is arranged over 3 floors


  • Check-in time starts at 3:00 PM
  • Check-out time is 11 AM
  • Express check-out

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Free self parking

  • Car charging point

  • Free RV/bus/truck parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 4300
  • Computer station
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English
  • Spanish
  • Ukrainian

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Daily housekeeping

Holiday Inn Hotel & Suites Rochester - Marketplace - Rochester’s small print

Also known as

  • Holiday Inn Hotel Marketplace
  • Holiday Inn Hotel Rochester
  • Holiday Inn Hotel Rochester Marketplace
  • Holiday Inn Marketplace
  • Holiday Inn Rochester Marketplace
  • & Suites Rochester Marketplace
  • Holiday Inn Hotel & Suites Rochester - Marketplace Hotel
  • Holiday Inn Hotel & Suites Rochester - Marketplace Rochester


Pool use is for registered hotel guests only. For more details, please contact the property using the information on the reservation confirmation received after booking.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 250.00 per stay

Optional extras

Breakfast costs between USD 8 and USD 11 for adults, and USD 3 and USD 11 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very good 8.4 From 357 reviews

Very good 8.0
Scammed Me Out of $17.15!
They charged me $17.15 for "incidentals", which they say will not be refunded for 3 to 5 business days. The desk clerk said "incidentals" means "damage to the room". Since when??? She said, "We've always done that." I beg to differ. I've stayed at a lot of Holiday Inns over the last 50 years, and this is the first I've heard of such a thing. I won't be going back to a Holiday Inn if this is their policy.
Andrea, us1 night trip
Exceptional 10.0
Poor marketing!
I got a promotional price stay. I asked about breakfast and was told my price stay did not include breakfast. It would cost me $10 to have Breakfast. It made me feel like I was less than the other occupants because I took advantage of a promotional price. Poor marketing! Companies offer promotional prices to get positive reviews. It should include all aspects of the stay.
Bob, us1 night trip
Exceptional 10.0
The front desk girl when we check in very nice friendly and helpful.
Marius, us1 night family trip
Very good 8.0
great place to stay
small snaffu when my key didn't work after first day and desk staff was busy. took 15 minutes until i could get it reset. otherwise it was a wonderful room, very comfortable and location was great for my needs. Staff was very nice...
Beverly, us2 night family trip
Exceptional 10.0
Stay was great. Staff that checked us in seemed distracted - processed our 2 day stay on the key card as only one day. Had trouble getting into Hotel via side entrances on day 2.
Anna, us2 night family trip

Holiday Inn Hotel & Suites Rochester - Marketplace - Rochester

Is the description of this property not correct? Tell us