K+K Hotel Fenix - Prague

Wonderful Stay. Good and well maintained hotel. However the hotel is near some sleazy joints which may not be so suitable for kids

We were very comfortable but the stars were the staff 👍 Attentive , friendly and efficient, just brilliant👌 Especially Eliska and Tereza💐

Arrived at hotel at 2:05 pm as check-in tie had started and room was not ready, we then went to have a drink and after 40 minutes went va k to ask if the room was ready and she just gave us the key. I booked an executive room advertised in Hotels.com that included, spa credit, breakfast for 2, 10% off food and beverages and a gift card. I consulted Hotels.com for the “spa credit” and they didn’t know, I contacted the hotel and they told be it was the websites fault. Cheating and Misleading information just so you book. Hotel clean but definitely not a 4* very good location close to the square.

This was an amazing stay for the price. We were literally a 1 min walk from the square. We would love to stay again. The bed was comfortable eventhough it was 2 twin beds put together. There plenty of stuff to do near by and uber's are cheap. I didnt like the carpet on the floor because the pattern looks really dirty but that was my only complaint. The bar was nice and the lobby was nice to relax when you dont want to go out. It even had a small gym. We will ded check availability if we ever go back. The staff was very knowledgeable of the area which helped greatly. And theres an amazing Mexican place right across the road. The enchiladas are a must.

The hotel itself is pretty nice. The rooms are tiny, but that is common in Europe. The location is perfect if you want to be within walking distance to tons of bars and restaurants. The main complaint that I had is that it is next door to a strip club. This wouldn't typically bother me except for the fact that you can hear the music bumping through the walls all night long if you happen to be on that side of the hotel, and if you decide to open your window for fresh air, the noise from the street and cigarette smoke will all enter your room. We tried to turn on the air conditioner on a hot night, and in spite of the fact that there is a thermostat on the wall that allows you to adjust the temperature, it only blew out hot air. When I asked about this I was told that because it was April and not yet summer, the air was still set to heat. Apparently their central air system can only provide heat or cool air at one time, and the hotel changes that setting in the summer and winter. Unfortunately, I couldn't sleep with the window open because of the loud people smoking and hanging out outside the strip club all night long.