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All properties in Banff, Alberta, Canada
1 room, 2 adults

Banff Ptarmigan Inn

3-star3 stars
337 Banff Ave, Banff, AB, T1L 1H8, Canada

Mountain hotel with restaurant, near Banff Centre for Arts and Creativity
  • Free full breakfast, free WiFi, and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Alberta may have travel restrictions in place due to COVID-19. 

  • On Banff Avenue so transport like ROAM was convenient and near shopping outlets and…Jun 1, 2019
  • It was a great stay. Close to the centre of town. The breakfast was good. Room was nice…Feb 25, 2021

Banff Ptarmigan Inn

More Info: 6823 2342

from S$104
  • Standard Room Two Queens
  • Standard Room 1 King
  • Superior Room 2 Queens
  • Mountain View King Suite
  • Superior Split Room.
  • Superior Room 1 King

What’s around Banff Ptarmigan Inn

Landmarks

  • In a national park
  • Banff Centre for Arts and Creativity - 12 min walk
  • Banff National Park Information Centre - 2 min walk
  • Banff Lake Louise Tourism Bureau - 2 min walk
  • Tunnel Mountain - 38 min walk
  • Canadian Ski Museum West - 2 min walk
  • Canada House Gallery - 6 min walk
  • Banff Park Museum - 9 min walk

Getting around

  • Calgary International Airport (YYC) - 93 min drive
  • Banff Station - 7 min walk
  • Free area shuttle

At a glance

Key facts

Hotel size

  • This hotel has 134 rooms

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • Alberta may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed*

  • Specific rooms only, restrictions apply*

  • 1 per room

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free covered onsite self parking

  • Onsite parking includes off-street options

Offsite

  • Free area shuttle within 5 kilometers

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free full breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Bicycle rentals on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
Working away
  • Business center
  • Conference space
  • Conference space size (feet) - 1700
  • Conference space size (meters) - 158
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • In-room accessibility
  • Wheelchair-accessible path to lift
Languages Spoken
  • English
  • French

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Special features

Recreation

On Site

  • Sauna
  • Steam room
  • Bicycle rentals on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Banff Ptarmigan Inn’s small print

Also known as

  • Banff Ptarmigan
  • Banff Ptarmigan Inn Hotel
  • Banff Ptarmigan Inn Banff
  • Banff Ptarmigan Inn Hotel Banff
  • Banff Ptarmigan Inn
  • Ptarmigan Banff
  • Ptarmigan Inn
  • Ptarmigan Inn Banff
  • Banff Ptarmigan Hotel Banff

Policies

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Optional extras

Pets are allowed for an extra charge of CAD 25 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Banff Ptarmigan Inn

  • Does Banff Ptarmigan Inn offer free cancellation for a full refund?
    Yes, Banff Ptarmigan Inn does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Banff Ptarmigan Inn?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Banff Ptarmigan Inn?
    Yes, there's free self parking.
  • Are pets allowed at Banff Ptarmigan Inn?
    Yes, pets are welcome, with a limit of 1 per room. There's a charge of CAD 25 per pet, per night. Food and water bowls are available.
  • What are the check-in and check-out times at Banff Ptarmigan Inn?
    You can check in from 4 PM - midnight. Check-out time is 11 AM. Contactless check-out is available.
  • Are there restaurants at or near Banff Ptarmigan Inn?
    Yes, there's an onsite restaurant. Nearby restaurants include Old Spaghetti Factory (3-min walk), St. James Gate (3-min walk), and Evelyn's Coffee World (4-min walk).
  • What is there to do at Banff Ptarmigan Inn and nearby?
    Have fun with nearby winter activities like cross-country skiing, snowboarding, and snow tubing, and in warmer months enjoy a round of golf at the nearby golf course. Soothe your senses in one of the 2 spa tubs or make use of other amenities, which include a sauna and a steam room.

Recent reviews

Very good 8.4 From 1,250 reviews

Exceptional 10.0
Great stay
The rooms were clean, the beds were very comfortable. We had underground parking. The breakfast that was included was lovely, fast service and many options, tale out, take away or sit in.
Jaime, ca1 night trip
Exceptional 10.0
We had an excellent stay at Ptarmigan Inn. Very clean room and very comfortable beds. Supper close to the downtown Banff and the free heated parking lot. Hot breakfast is free which was excellent and the staff are friendly and accommodating. Awesome experience.
ca4 night trip
Exceptional 10.0
Great Location
Great hotel, excellent location. The room was very nice but could have used a bit more lighting. I found it a bit on the dim side.
Andrea, us2 night trip
Exceptional 10.0
Great location, hotel and breakfast
Thoroughly enjoyed our stay in this hotel. Our king size room with stone fireplace was very nice and roomy. Check in was quick and onsite parking in the underground parkade was a bonus we did not expect, although I hear it does fill up. The breakfast sandwich was fantastic and came with hash browns .. Also included with the room. Another perk. The location is perfect and was walk king distance to all of the restaurants and pubs. I would book here again
Todd, ca1 night family trip
Fair 4.0
Non-existent service but otherwise good.
Good location. Free parking and breakfast are nice. Rooms are nice too. Gave it a major ding because there was no room service. I don't know if they just forgot about us or this is standard. Finding someone at a front desk can be a challenge. For a price its a good hotel but service is literally non existent.
Sergei, ca2 night trip
Good 6.0
Decent location amd staff horrible building.
When we arrived we found the hotel elevators only one worked and when called you would be waiting ten minutes before the elevator arrived. The hotel does not have any parking that is suitable for any truck or suv. The thermostat did nothing to help control the heat in the room and it was uncomfortably too hot. Unlike most hotels it had base board heating with no ventalation. When we first arrived none of the lights worked in our room. The strip above the bed still did not work. The hot water was hit and miss and resulted in being hit with freezing water making showering a chore. The coffee maker in the hotel room did not work and i suspect i will still be charged. The hotel gave me a recipt for 205 although my credit card was charged for 280. Over all the hotel may be in a convenient location but not worth the headache.
Gregory, ca1 night trip
Very good 8.0
I'm just a little disappointed with the room bed it's not that clean and the bedding is not that fix. I can say that our stay was just ok.
ca1 night family trip
Exceptional 10.0
Great value
Beautiful place, great location and free breakfast that was good to boot. Always a great choice in Banff
Christie, ca2 night trip with friends
Exceptional 10.0
Comfy rooms and beds. The in-room temperature control actually works here (which is always nice!). Breakfast was included which we also really enjoyed. Convenient location. Quiet. Overall great!
ca1 night family trip
Exceptional 10.0
Staff was very accommodating. excellent value. A very good location!
Kevin, ca1 night business trip

Banff Ptarmigan Inn