Guests
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Extended Stay America Suites Houston Willowbrook HWY 249

Pet-friendly hotel connected to a shopping center, within easy reach of Willowbrook Mall

  • Free on-the-go breakfast, free WiFi, and free parking

Image gallery

  • Studio, 2 Double Beds, Non Smoking - Guest Room
  • Studio, 2 Double Beds, Non Smoking - Guest Room
  • Studio, 1 Queen Bed, Accessible, Non Smoking - Bathroom
  • Breakfast Area
  • Studio, 2 Double Beds, Non Smoking - Guest Room
Studio, 2 Double Beds, Non Smoking - Guest Room. Image 1 of 22.
1 / 22Studio, 2 Double Beds, Non Smoking - Guest Room
16939 Tomball Pkwy, Houston, 77064, TX, United States of America
7.6.Good.
  • It was ok. I’m pretty sure they have roaches though. The keys to the door wasn’t working…

    May 27, 2021

  • The soap is horrible.

    Apr 27, 2021

See all 129 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Convenient
Easy parking
Dining options
  • Free WiFi
  • Free parking
  • Bathtub
  • Kitchen
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 104 smoke-free guestrooms
  • Housekeeping (on request)
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front desk safe
  • Self-serve laundry

For families

  • Kitchen
  • Cookware, dishware, and utensils
  • Stovetop
  • Microwave
  • Full-sized refrigerator/freezer
  • Refrigerator

What’s around

  • In Willowbrook
  • Willowbrook Mall - 19 min walk
  • Houston Methodist Willowbrook Hospital - 28 min walk
  • Aerodrome - 33 min walk
  • Prairie View A&M University - 35 min walk
  • Sam Houston Race Park - 2.9 mi / 4.7 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Studio, 1 King Bed, Non Smoking
  • Studio, 1 Queen Bed, Non Smoking
  • Studio, 2 Double Beds, Non Smoking
  • Studio, 1 Queen Bed, Accessible, Non Smoking

Location

16939 Tomball Pkwy, Houston, 77064, TX, United States of America
  • In Willowbrook
  • Willowbrook Mall - 19 min walk
  • Houston Methodist Willowbrook Hospital - 28 min walk

What’s around

Landmarks

  • In Willowbrook
  • Willowbrook Mall - 19 min walk
  • Houston Methodist Willowbrook Hospital - 28 min walk
  • Aerodrome - 33 min walk
  • Prairie View A&M University - 35 min walk
  • Sam Houston Race Park - 2.9 mi / 4.7 km
  • Heron Lakes Golf Course - 2.6 mi / 4.2 km
  • Mandolin Gardens Park - 2.8 mi / 4.5 km
  • Greenspoint Mall - 8.6 mi / 13.8 km
  • Alliance Medical Center - 3.3 mi / 5.3 km
  • Kickerillo-Mischer Preserve - 3.8 mi / 6.1 km

Getting around

  • George Bush Intercontinental Airport (IAH) - 19 min drive
  • Houston William Hobby Airport (HOU) - 44 min drive
  • Houston Station - 25 min drive

At a glance

Hotel size

  • This hotel has 104 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only)*
  • Restrictions apply*
  • 2 per room

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free on-the-go breakfast daily
  • Coffee/tea in a common area

Things to do

  • Golfing nearby

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • Year Built - 1998
  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • 32-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils

Small print

Also known as

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Optional extras

Housekeeping is offered for an extra charge of USD 10 per day

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

Policies

For details on pet restrictions, contact the property at the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Extended Stay America Suites Houston Willowbrook HWY 249 does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of USD 25 per pet, per day.
  • You can check in from 3:00 PM - anytime. Check-out time is 11 AM.
  • Yes. Nearby restaurants include Tokyo Japan Sushi & Grill Buffet (5-min walk), Saltgrass Steak House (8-min walk), and Whataburger (2.1 mi).
7.6.Good.
  • 8.0.Very good

    Nice kitchen rooms

    1 night romance trip, Apr 24, 2021

    Verified Travelocity guest review

  • 8.0.Very good

    Extended stay America Willowbrook review

    I have been staying here for the past 2 months and possibly another. I have had a great experience as the people that work here are friendly and get to know you as you stay longer. I've also had the pleasure of meeting about 8 people i became friends with. It does get pricey but using hotels.com ive accumulated 3 free nights and using coinapp ive gotten 2% cash back which is pretty cool. I give this a solid 3.5 to 4 star. Its no Marriott but when your needing a place to stay space and doesnt matter this hotel has all you need to enjoy an extended stay.

    John, 7 night trip, Apr 7, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    This place is awesome, will come back again.5 stars

    1 night family trip, Mar 29, 2021

    Verified Expedia guest review

  • 8.0.Very good

    It was a good experience. Only thing was missing was a comforter.

    Steven, 1 night family trip, Mar 27, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    I went to reserve this hotel and the power was out and never received a notice the power was out just no power no service

    1 night family trip, Feb 16, 2021

    Verified Expedia guest review

  • 4.0.Fair

    be wary when weather conditions arise

    unavoidable by facility was weather which caused power outage. The issue I had with them was that there was no power and we were unable to leave hotel due to ice storm. They offered no assistance with food items that we could purchase. Staying in hotel without power or food. I left day early as soon as roads were semi safe for travel and braved the next travel route.

    Rhonda, 2 night business trip, Feb 14, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Overall, the stay was okay. Our room smelt of smoke and there definitely were smokers inside the building who did not follow the no smoking rules. The room was fairly clean but you could tell they don’t spend the most time in between stays cleaning. I’m not sure if it was just during our stay or if it is normal, but a lot of commotion and loud people sitting next to us. Staff were very nice though and for what we paid, I’d say it was worth it.

    6 night family trip, Jan 25, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Would stay again

    Was a nice room. Pet friendly which was a plus. Great location

    2 night trip, Dec 31, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Very respectful , service was professional...with cleaniness

    Tyrone, 2 night family trip, Nov 20, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Check in was good staff was friendly but the sheets had blood on them.

    1 night family trip, Oct 27, 2020

    Verified Hotels.com guest review

See all 129 reviews