Guests
All properties in San Salvador, San Salvador Department, El Salvador

Real InterContinental San Salvador at Metrocentro Mall

Luxury hotel with full-service spa, connected to a shopping center, near Metrocentro

  • Free WiFi and free parking
From
S$148

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Pool
  • Pool
  • Outdoor Pool
Outdoor Pool. Image 1 of 63.
1 / 63Outdoor Pool
Blvd. de Los Heroes, San Salvador, 544, SS, El Salvador
9.0.Superb.
  • Excellent service and friendly people. The hotel was spacious and the breakfast was one…

    Aug 23, 2021

  • It was a great experience. The hotel renovated the rooms and the service is excellent.

    Jun 28, 2021

See all 394 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) and Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Safe
Convenient
Dining options
Walkable
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Bathtub
  • Non-smoking

Property highlights

Main amenities

  • 226 smoke-free guestrooms
  • Housekeeping (on request)
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available

For families

  • Cribs/infant beds (surcharge)
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom

What’s around

  • Heart of San Salvador
  • Metrocentro - 2 min walk
  • Monumento al Salvador del Mundo - 21 min walk
  • Catedral Metropolitano - 38 min walk
  • Plaza Libertad - 41 min walk
  • Estadio Cuscatlan - 42 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room, 1 King Bed
  • Executive Room, 1 King Bed
  • Standard Room
  • Superior Room
  • Deluxe Room, 2 Double Beds
  • Executive Room, 2 Double Beds
  • Executive Suite, 1 King Bed
  • Presidential Suite, 1 King Bed
  • Room, 1 King Bed, Accessible (Mobility)

What’s around

Landmarks

  • Heart of San Salvador
  • Metrocentro - 2 min walk
  • Monumento al Salvador del Mundo - 21 min walk
  • Catedral Metropolitano - 38 min walk
  • Plaza Libertad - 41 min walk
  • Estadio Cuscatlan - 42 min walk
  • Multiplaza - 3.5 mi / 5.6 km
  • La Gran Via Shopping Center - 4 mi / 6.5 km
  • U.S. Embassy in San Salvador - 4.6 mi / 7.4 km

Getting around

  • Cuscatlan International Airport (SAL) - 45 min drive
  • San Salvador (ILS-Ilopango) - 13 min drive
  • Airport shuttle (surcharge)
map
See on map
Blvd. de Los Heroes, San Salvador, 544, SS, El Salvador

At a glance

Hotel size

  • This hotel has 226 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 1 PM
  • Express check-out

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free secured, covered onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Water dispenser

Things to do

  • Outdoor pool
  • Pool umbrellas
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Sauna

Working away

  • 24-hour business center
  • Number of meeting rooms - 13
  • Conference space
  • Conference space size (feet) - 17244
  • Conference space size (meters) - 1602
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1972
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • 39-inch LCD TV
  • Premium TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

InterContinental SPA has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna.

The spa is open daily.

Dining

Faisca do Brasil - This restaurant specializes in Brazilian cuisine and serves lunch and dinner.

Picasso - This theme restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Nau Lounge - This theme restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for an extra charge
  • WiFi is available in public areas for an extra charge
  • Wired Internet access is available in guestrooms for an extra charge
  • Wired Internet access is available in public areas for an extra charge
  • Breakfast costs between USD 8 and USD 14.99 for adults, and USD 8 and USD 14.99 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 30 per vehicle (one-way, Maximum occupancy 3)
  • Early check-in can be arranged for an extra charge of USD 59 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 59 (subject to availability)

Children & extra bedsPay at property

  • In-room babysitting is available for an extra charge
  • Cribs/infant beds are available for USD 29.5 per night
  • Rollaway beds are available for USD 29.5 per night
  • Babysitting/childcare is available for an extra charge

Pool, spa & gym (if applicable)Pay at property

  • Pool access available from 6:30 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, Diners Club, Carte Blanche, debit cards and cash.

Also known as

  • Real InterContinental San Salvador Metrocentro Mall Hotel
  • Real InterContinental San Salvador at Metrocentro Mall Hotel
  • Real InterContinental Metrocentro Mall Hotel
  • Real InterContinental San Salvador Metrocentro Mall
  • Real InterContinental Metrocentro Mall
  • Intercontinental San Salvador
  • San Salvador Intercontinental

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Real InterContinental San Salvador at Metrocentro Mall does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool. Guests have pool access from 6:30 AM to 10:00 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - anytime. There's a charge of USD 59 for early check-in (subject to availability). Check-out time is 1 PM. Late check-out is available for a charge of USD 59 (subject to availability). Express check-out and contactless check-out are available.
  • Yes, there are 3 onsite restaurants, featuring Brazilian cuisine. Nearby restaurants include La Hola Beto's (3-min walk), Clavo y Canela (4-min walk), and Pueblo Viejo (5-min walk).
  • Yes, an airport shuttle is available. The charge is USD 30 per vehicle one-way.
  • Real InterContinental San Salvador at Metrocentro Mall has a spa and an outdoor pool, as well as a 24-hour health club and a garden.
9.0.Superb.
  • 10.0.Exceptional

    Great spot to stay.

    Hector, 1 night trip, Jun 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Everyone is very courteous and professional. Had a great time. Rooms are clean.

    Victor, 6 night family trip, Jun 12, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    The staff are very friendly and the rooms are well clean and spacious. The only thing I did not like was that I reserved two rooms for my family and they were accommodated one at the end of the other and it was very uncomfortable not having my children close by.

    1 night family trip, Jun 5, 2021

    Verified Orbitz guest review

  • 2.0.Poor

    Staff don’t know to much about expedia

    1 night family trip, Jun 5, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Overall the place is clean and convenient, food is good nd the shopping mall just across the street with a lot more options for food, taxis are available in the parking if needed.

    3 night family trip, May 28, 2021

    Verified CheapTickets guest review

  • 10.0.Exceptional

    Staff is amazing

    1 night romance trip, May 21, 2021

    Verified Expedia guest review

  • 6.0.Good

    The age of the property and restaurant was gross but cleaning person in the morning was great loves her i think her name was Rayna

    6 night family trip, May 8, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The hotel was fantastic the front desk people they’re very helpful for anything you need it the room was perfect clean it the restaurant and the breakfast was amazed I was there enable 28th For five days enjoyed very much looking forward to go back again thank you

    Beqir Y., 4 night business trip, Apr 26, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    No hot water . No real amenities . Couldn’t even get a bottle of water .

    4 night trip, Apr 22, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great hotel! Get location!

    Continental has very professional service providers. I will stress. This is the place you want to be in San Salvador. A big mall call metro centro is right outside the hotel. Lots of restaurants and stores across the street. My only problem is the hotel is overpriced but it has everything to do with location. I think it’s the top of the line in the area. I will stay and recommend this hotel to anyone looking to travel to San Salvador

    Nathaniel, 2 night trip, Apr 19, 2021

    Verified Hotels.com guest review

See all 394 reviews