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The David Citadel Jerusalem

Photo gallery for The David Citadel Jerusalem

City view from property
Exterior
Superior Family room | Premium bedding, pillow-top beds, in-room safe, desk
Daily buffet breakfast (ILS 170 per person)
Lobby lounge

Overview of The David Citadel Jerusalem

VIP Access

The David Citadel Jerusalem

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near Mamilla Mall
8.6 out of 10 Fabulous
8.6/10 Fabulous

389 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
The price is S$897
Price available on 13/06/2023
Map
7 King David St, Jerusalem, 94101
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • Fitness centre
  • Sauna
  • Steam room
  • Self parking
  • Children's pool
For families
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Separate bath and shower

Room options

About this area

What's nearby

  • In Jerusalem City Centre
  • Western Wall - 16 min walk
  • Al-Aqsa Mosque - 17 min walk
  • Jaffa Gate - 1 min drive
  • Church of the Holy Sepulchre - 1 min drive
  • Ben Yehuda Street - 3 min drive
  • Israel Museum - 4 min drive
  • Machane Yehuda Market - 4 min drive

Getting around

  • Tel Aviv (TLV-Ben Gurion) - 49 min drive
  • Jerusalem Biblical Zoo Station - 18 min drive
  • Jerusalem (JRS-Malha Railway Station) - 18 min drive
  • Jerusalem Malha Station - 19 min drive
  • Train station pickup (surcharge)

Restaurants

  • King's Court - 2 min walk
  • Joy Meat In Restaurant - 3 min walk
  • Mian - 2 min walk
  • Luciana - 2 min walk
  • Happy Fish Restaurant - 3 min walk
Map

About this property

The David Citadel Jerusalem

The David Citadel Jerusalem features a free kids' club and puts you 0.8 mi (1.3 km) from Western Wall and 0.9 mi (1.4 km) from Al-Aqsa Mosque. Guests can visit the spa to be pampered with deep-tissue massages, body wraps or facials, and Veranda Fine Grill, one of 3 restaurants, serves dinner. An outdoor pool, a poolside bar and a fitness centre are other highlights at this luxurious hotel. Fellow travellers love the pool and breakfast.

Languages

Arabic, English, French, Hebrew, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 385 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 11:30 AM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • On-site self-parking (ILS 60.00 per day)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking

Transfers

  • Train station pickup*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • BBQs
  • 24-hour room service

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Children's menu

What to do

  • Fitness classes
  • Pilates classes
  • Shopping
  • Bike rentals nearby
  • Segway hire/tours nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference centre (1085 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1998
  • Safe-deposit box at front desk
  • Terrace
  • Piano
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Espresso maker
  • Dressing gowns and slippers

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Veranda Fine Grill – Overlooking the pool, this theme restaurant only serves dinner. Reservations are required.
Lobby Lounge – Overlooking the pool, this restaurant specialises in Mediterranean cuisine and serves brunch, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
The Seasons Restaurant – Overlooking the pool, this buffet restaurant specialises in Mediterranean cuisine and only serves breakfast. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The 17% national value-added tax is not included in the price and may be charged at the hotel. Travellers on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport upon checkout.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately ILS 170 for adults and ILS 170 for children

Renovations and closures

The property is closed between 6 October and 19 October.

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for ILS 145.0 per night

Parking

  • Self-parking costs ILS 60.00 per day
  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the fitness facility or hot tub
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts major credit cards and cash.

Also known as

Citadel David
Citadel David Hotel
Citadel Hotel
David Citadel
David Citadel Hotel
David Citadel Hotel Jerusalem
David Citadel Jerusalem
Hotel David Citadel
The David Citadel Hotel
The David Citadel Jerusalem Hotel
The David Citadel Jerusalem Jerusalem
The David Citadel Jerusalem Hotel Jerusalem

Frequently asked questions

Is The David Citadel Jerusalem currently open?
The property is closed between 6 October and 19 October.
How much does it cost to stay at The David Citadel Jerusalem?
As of 30 May 2023, prices found for a 1-night stay for 2 adults at The David Citadel Jerusalem on 13 June 2023 start from S$897, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does The David Citadel Jerusalem offer free cancellation for a full refund?
Yes, The David Citadel Jerusalem does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The David Citadel Jerusalem?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The David Citadel Jerusalem?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at The David Citadel Jerusalem?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The David Citadel Jerusalem?
Yes. Self-parking costs ILS 60.00 per day.
What are the check-in and check-out times at The David Citadel Jerusalem?
You can check in from 3:00 PM - 11:30 AM. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at The David Citadel Jerusalem and nearby?
Have fun during the warmer months with activities nearby such as cycling. Additional recreation on-site includes aerobics and pilates. Indulge in a treatment at the spa and soothe your senses in the hot tub. The David Citadel Jerusalem also has an outdoor pool and a sauna, as well as a steam room.
Are there restaurants at or near The David Citadel Jerusalem?
Yes, there are 3 on-site restaurants, featuring al fresco dining, Mediterranean cuisine and pool views.
What's the area around The David Citadel Jerusalem like?
The David Citadel Jerusalem is in Jerusalem City Centre, a short 3-minute walk from Mamilla Mall and 7 minutes' walk from Jaffa Gate. Travellers say that the local area is good for shopping and very central.

Reviews

8.6

Fabulous

8.8/10

Cleanliness

8.5/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.1/10

Eco-friendliness

Reviews

10/10 Exceptional

shlomo, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great Experience
Zisha, 1-night trip
Verified Expedia guest review

6/10 Good

Anita, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great overall location, lovely view
John, 4-night romance trip
Verified Expedia guest review

8/10 Very good

No hot food on Sabbath
The overall stay at David Citadel was average. I want to say that Israel is very expensive, and naturally we paid up for the hotel. The location was fantastic. Easy walking to the Old town, and I cannot complain. The hotel itself was a bit run down, and the service was really average. I have trouble with the hotel restaurant with NOT serving anything HOT on Sabbath, and its only cold fish and no meat. I understand its a custom, but other outside restaurants do. Anyway, I was quite disappointed with the menu, as after a long day, you would want to stay in the hotel and rest.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic hotel. Beautiful room and the breakfast was incredible.
Ruth, 2-night romance trip
Verified Expedia guest review

2/10 Poor

1. The check in process was rude and disinterested. The shabis situation was not explained well, and we were confused thinking we couldn’t eat or have lights on. At no point we’re we offered alternative restaurant options other than we can go out and look for ourselves. The attended didn’t seem to care, didn’t explain WiFi, amenities, anything. He was so bored and disinterested. He didn’t care or want to be there with us. Awful welcome! 2. We are staying seven nights. We were put into a small room looking at a wall with a 1m wide window. 3. The room was dusty and unclean. 4. When we spoke to reception, and told them of our intention to leave because of the issues, they couldn’t care less. They told us to calll Expedia. 5. We went to reception and eventually spoke to another woman. She argued with us about the cleanliness of the room for 15mins and the shockingly bad checkin process. We were eventually offered an upgrade at our cost ($1,800) but eventually complimentary. 6. The new room was unclean. There was a chip on the floor, dirt on bed, towels weren’t folded properly, tissue box still closed, dirty balcony with dried lettuce leaves, bird poo everywhere, dust on almost every surface. We showed the guy who took us to the room. He shrugged his shoulders and said some people will love this hotel and others will have the worst experience. Seriously? He told us he would get the cleaner, this never happened. When we phoned reception again they told us to enjoy our stay
Maxim, 7-night romance trip
Verified Expedia guest review

2/10 Poor

This hotel is very dated and needs updating other than rooms that have been other than air con and pillows.. The common areas are really dirty and unpleasant. Pool furniture badly ripped and stained. Filth on floor that is still there days later. Rooms were upgraded as air con was terrible in first rooms. Noisy still in suites, meaning impossible to sleep with it on. The pillows need throwing away. It is unacceptable how dirty the pool in particular was, though dirt in other areas remained too. Staff seem oblivious.
carolyn, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Samir a dining for break first was the best Amazing service we receive from him
lisa, 2-night family trip
Verified Expedia guest review

6/10 Good

I have stayed at this property many times over the years. I think that now all the common areas are looking very dated and worn and that all the furnishings in the common areas should be replaced and updated.
Mark, 3-night business trip
Verified Expedia guest review