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All properties in Windsor (and vicinity), Ontario, Canada

Best Western Plus Waterfront Hotel

Pet-friendly hotel with indoor pool, connected to the convention center, near Caesars Casino

  • Free on-the-go breakfast and free WiFi
From
S$108

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Best Western Plus Waterfront Hotel
  • Best Western Plus Waterfront Hotel
  • Indoor Pool
  • Indoor Pool
  • Best Western Plus Waterfront Hotel
Best Western Plus Waterfront Hotel. Image 1 of 64.
1 / 64Best Western Plus Waterfront Hotel
277 Riverside Drive West, Windsor (and vicinity), N9A5K4, ON, Canada
8.6.Fabulous.
  • Hotel service was great with good customer service. The only concern was that the…

    Apr 11, 2021

  • Please clean the window from outside.

    Apr 3, 2021

See all 2,039 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Safe
Dining options
Quiet

The following facilities or services will be unavailable from January 6 2021 to June 30 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Daily housekeeping
  • Fitness facilities
  • Sauna
  • Swimming pool
    • Free WiFi
    • Parking available
    • Pool
    • Bathtub
    • Non-smoking
    • Gym

    Property highlights

    Main amenities

    • 305 smoke-free guestrooms
    • Daily housekeeping
    • Indoor pool
    • Bar/lounge
    • Fitness center
    • Self parking

    For families

    • Free cribs/infant beds
    • Refrigerator
    • Connecting/adjoining rooms available
    • Private bathroom
    • Television
    • Free toiletries

    What’s around

    • On the boardwalk
    • Caesars Casino - 9 min walk
    • Detroit Windsor Tunnel - 13 min walk
    • Ambassador Bridge - 33 min walk
    • University of Windsor - 35 min walk
    • Adventure Bay Family Water Park - 3 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    • Suite, 1 King Bed, Refrigerator & Microwave, River View (Living Room;with Sofabed)
    • Suite, 1 King Bed with Sofa bed, River View, Corner (with Sofabed)
    • Standard Room, 1 Queen Bed, Accessible, Bathtub
    • Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)
    • Standard Room, 1 Queen Bed, Refrigerator, River View
    • Standard Room, 2 Queen Beds, Refrigerator, River View
    • Standard Room, 1 Queen Bed, Refrigerator, River View (Panoramic View)
    • Standard Room, 1 King Bed, Refrigerator, River View
    • Standard Room, 1 King Bed, Refrigerator, River View (Panoramic View)

    Location

    277 Riverside Drive West, Windsor (and vicinity), N9A5K4, ON, Canada
    • On the boardwalk
    • Caesars Casino - 9 min walk
    • Detroit Windsor Tunnel - 13 min walk

    What’s around

    Landmarks

    • On the boardwalk
    • Caesars Casino - 9 min walk
    • Detroit Windsor Tunnel - 13 min walk
    • Ambassador Bridge - 33 min walk
    • University of Windsor - 35 min walk
    • Adventure Bay Family Water Park - 3 min walk
    • Mariners' Church - 34 min walk
    • GM World - 36 min walk
    • Walkerville Brewery - 38 min walk
    • Saint Andrews Hall - 39 min walk
    • Guardian Building - 40 min walk

    Getting around

    • Windsor, ON (YQG) - 16 min drive
    • Detroit Metropolitan Wayne County Airport (DTW) - 31 min drive
    • Detroit, MI (DET-Coleman A. Young Municipal) - 22 min drive
    • Pontiac, MI (PTK-Oakland County Intl.) - 47 min drive
    • Windsor Station - 4 min drive
    • Detroit Station - 9 min drive
    • Royal Oak Station - 20 min drive

    At a glance

    Hotel size

    • This hotel has 305 rooms
    • This hotel is arranged over 22 floors

    Arriving/leaving

    • Check-in time 3:00 PM-anytime
    • Check-out time is 11 AM
    • Express check-out

    Restrictions related to your trip

    • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
    • Due to COVID-19, this property’s food and beverage options may be limited.

    Special check-in instructions

    Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

    Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19

    Children

    • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

    Pets

    • Pets allowed (dogs only)*
    • Specific rooms only*
    • 1 per room (up to 40 lbs)

    Internet

    • Free WiFi and wired Internet access in public areas
    • Free WiFi and wired Internet access in rooms

    Parking

    • Onsite self parking (CAD 15.00 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site

    Other information

    • Smoke-free property
    *See small print for additional details or extra charges

    In the hotel

    Food and drink

    • Free on-the-go breakfast daily
    • Bar/lounge

    Things to do

    • Indoor pool
    • Fitness facilities
    • Sauna
    • Bicycle rentals nearby
    • Golfing nearby
    • Hiking/biking trails nearby

    Working away

    • 24-hour business center
    • Conference space
    • Meeting rooms
    • Conference space size (feet) - 1938
    • Conference space size (meters) - 180
    • Computer station

    Services

    • 24-hour front desk
    • Dry cleaning/laundry service
    • Free newspapers in lobby
    • Luggage storage
    • Multilingual staff

    Facilities

    • Elevator
    • ATM/banking
    • Safe-deposit box at front desk
    • Fireplace in lobby
    • Television in common areas

    Accessibility

    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Wheelchair-accessible public bathroom
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible meeting spaces/business centre
    • Wheelchair-accessible on-site restaurant
    • Wheelchair-accessible lounge
    • Handrails in stairways
    • Braille signage
    • Visual fire alarm
    • Lever door handles

    Languages Spoken

    • English
    • Filipino
    • French
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Hypo-allergenic bedding available
    • Down comforter
    • Blackout drapes/curtains
    • Premium bedding
    • Pillowtop mattress

    Things to enjoy

    • Individually decorated
    • Individually furnished

    Freshen up

    • Private bathroom
    • Shower/tub combination
    • Free toiletries
    • Hair dryer

    Be entertained

    • 42-inch LCD TV
    • Digital TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Free local calls

    Food and drink

    • Refrigerator

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Small print

    Also known as

    • Waterfront Downtown Windsor
    • Best Western Plus Waterfront
    • Best Western Plus Waterfront Hotel Windsor, Ontario
    • Best Western Plus Waterfront Hotel Windsor
    • Best Western Plus Waterfront Hotel Hotel Windsor
    • Waterfront Hotel Downtown Windsor
    • Plus Waterfront Hotel Windsor
    • Best Western Plus Waterfront Hotel Hotel
    • Waterfront Hotel Downtown Windsor Ontario
    • Windsor Hilton Hotel
    • Best Western Plus Waterfront Hotel Windsor
    • Best Western Plus Waterfront Hotel
    • Best Western Plus Waterfront Windsor

    Optional extras

    Self parking costs CAD 15.00 per day with in/out privileges

    Pets are allowed for an extra charge of CAD 30.00 per accommodation, per day

    Service animals exempt from fees

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

    Only registered guests are allowed in the guestrooms.

    Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

    Individually-wrapped food options are available for breakfast.

    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

    This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts credit cards. Cash is not accepted.

    Mandatory fees

    Deposit: CAD 200.00 per stay

    Pet deposit: CAD 30.00 per day

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs

    • Yes, Best Western Plus Waterfront Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs CAD 15.00 per day.
    • Yes, there's an indoor pool. The swimming pool will be unavailable from January 6 2021 to June 30 2021 (dates subject to change).
    • Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 40 lbs per pet. There's a charge of CAD 30.00 per accommodation, per day, and there's also a deposit of CAD 30.00 per day. Service animals are exempt from fees.
    • You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Express check-out is available.
    • Yes. Nearby restaurants include Hikari (5-min walk), Terra Cotta Pizzeria (5-min walk), and Sushi California Japanese Restaurant (5-min walk).
    • No, this hotel doesn't have a casino, but Caesars Casino (9-min walk) and Greektown Casino (12-min drive) are both nearby.
    • Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a sauna and a fitness center.
    8.6.Fabulous.
    • 8.0.Very good

      Easy check-in. Clean. Grab and go breakfast was thoughtful and convenient, wish they had bottled water though. I rate the bed comfort a 7 out of 10 as it sagged a bit. The view was quite alright, but the windows exterior was foggy and needed clean to enjoy the view better. Their garage was under construction, and we were offered to park in an unguarded public parking lot. Didn't feel very safe, but the car was ok after one night.

      1 night family trip, Mar 13, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      The rooms are large and clean and the most amazing views! Ask for a river view and you will be so happy!

      1 night business trip, Mar 10, 2021

      Verified Expedia guest review

    • 6.0.Good

      Is located in downtown and has a nice view. But currently due Covid all in the hotel is closed

      1 night family trip, Mar 8, 2021

      Verified Expedia guest review

    • 4.0.Fair

      I’m never one who is very negative or have high expectations for hotels, but i couldn’t not write one this time. The tv is majorly outdated - I mean like early 2000s. There aren’t many channels and the tv doesn’t even give you the title or info of what you’re watching so you don’t even know what you’re looking at. I was going to take a bath until I saw how filthy the wall was and had a few different coloured human hairs come onto my hand which makes me believe the bathroom isn’t cleaned aside from the toilet and sink. No breakfast which is understandable since none have any because of covid, but still a downside. They sent an email stating that their parking garage was under construction and that there was a parking lot not far so i thought no problem. The parking lot was a good hike away and being a woman walking alone at night downtown is a risk I didn’t want to, but had no choice to make. An added microwave would also be nice and not a single water bottle came in the room or fridge which I thought was a mandatory thing so I had to go to the lobby and buy a *very* overpriced bottle of water. The receptionist upgraded my room to a king for free which I appreciated and the staff were friendly so there were no issues there; the rooms are just very outdated for the price you’re paying. There is a lot of potential they have with there being such a nice view, its ashame they won’t update it at least to where it’s decent.

      1 night romance trip, Mar 8, 2021

      Verified Expedia guest review

    • 6.0.Good

      Great Riverfront View, good location but the rooms are very dated.

      2 night business trip, Mar 7, 2021

      Verified Expedia guest review

    • 8.0.Very good

      ice and clean but public parking a bit off

      The stay was fine. The only downside - no food available to order from the restaurant and parking was two blocks away. So make sure to unload your bags fiesta before parking. Also- we were lucky that the weather was good- so the walking wasn’t so bad.. make sure to pack an umbrella and/or warm jacket just in case if you’re the driver...

      maria, 2 night family trip, Mar 7, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      All r excellent

      Imran, 1 night family trip, Mar 6, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Downtown windsor is pooched. Could be so nice but it isnt. Heres a five dollar tip for the mayor. Lose the strip joints and help the homeless find a place to stay besides the sidewalk.

      1 night business trip, Mar 4, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Hotel management (Supervisor) was extra awesome. I got confused while making my booking online through Expedia and by mistake I booked for the next week while my actual stay was supposed to be today. The problem is that I fully paid for my booking and it’s non refundable and can’t be changed or cancelled, which means, this problem could cost me $630 in the air while I came all the way from Ottawa and can’t come back again the next week. Mr. Karim (The supervisor) heard my conversation and frustration while taking to the concierge and jumped to solve my problem right away. He did it and my problem vanished in a blink of an eye. Extremely professional and helpful and I am so grateful. Thats why, and because of what happened today, I will never stay in any other hotel than The Best Western while I am in Windsor.

      1 night business trip, Feb 28, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Pretty good overall

      Great view of the Detroit river! Could do with some general room maintenance. The shower head was partially clogged, some unfinished repairs in the bathroom ceiling, a lightbulb constantly flickering.

      RICHARD, 2 night trip, Feb 26, 2021

      Verified Hotels.com guest review

    See all 2,039 reviews