Mercure Norwich Hotel

Photo gallery for Mercure Norwich Hotel

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In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Overview of Mercure Norwich Hotel

Mercure Norwich Hotel

4.0 star property
Suburban hotel in Norwich with restaurant and bar/lounge

7.0/10 Good

457 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Non-smoking
  • Bathtub
  • Connecting rooms available
  • Meeting Facilities
Map
121-131 Boundary Road, Norwich, England, NR3 2BA
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour room service
  • Terrace
  • 24-hour front desk
  • Front desk safe
  • ATM/banking services
  • Laundry service
  • Self-serve laundry
  • Conference space
  • Multilingual staff
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Choose dates to view prices

About this area

What's nearby

  • University of East Anglia - 9 min drive

Getting around

  • Norwich (NWI-Norwich Intl.) - 4 min drive
  • Salhouse Station - 11 min drive
  • Brundall Gardens Station - 14 min drive
  • Hoveton and Wroxham Station - 15 min drive

About this property

Mercure Norwich Hotel

4-star hotel in the business district
Take advantage of a terrace, dry cleaning/laundry services, and a bar at Mercure Norwich Hotel. The onsite brasserie, Brasserie Restaurant, features international cuisine. Free in-room WiFi and conference space are available to all guests.
You'll also enjoy perks such as:
  • Free self parking
  • Buffet breakfast (surcharge), ATM/banking services, and meeting rooms
  • A reception hall, a front desk safe, and a banquet hall
  • Guest reviews give good marks for the dining options, helpful staff, and overall condition
Room features
All guestrooms at Mercure Norwich Hotel offer thoughtful touches such as 24-hour room service, as well as amenities like free WiFi and safes. Guests reviews say good things about the comfortable rooms at the property.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with digital channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 107 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 5:00 AM–9:30 AM on weekdays and 5:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children's menu

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Accessibility

  • Braille/raised signage
  • Accessible bathroom
  • In-room accessibility
  • Assistive listening devices available

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Brasserie Restaurant - This brasserie specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of GBP 15.95 per person (approximately)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and cash.

Also known as

Hotel Mercure Norwich
Mercure Hotel Norwich
Mercure Norwich
Mercure Norwich Hotel
Norwich Mercure
Norwich Mercure Hotel
Norwich Ramada
Ramada Norwich
Mercure Norwich Hotel Hotel
Mercure Norwich Hotel Norwich
Mercure Norwich Hotel Hotel Norwich

Frequently asked questions

Does Mercure Norwich Hotel offer free cancellation for a full refund?
Yes, Mercure Norwich Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mercure Norwich Hotel?
As of 1 October 2022, prices found for a 1-night stay for 2 adults at Mercure Norwich Hotel on 16 October 2022 start from S$95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mercure Norwich Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Mercure Norwich Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Mercure Norwich Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Mercure Norwich Hotel?
You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
Are there restaurants at or near Mercure Norwich Hotel?
Yes, Brasserie Restaurant offers international cuisine. Nearby restaurants include The Whiffler (4-min walk), Costa (9-min walk), and New World Chinese (11-min walk).

Overall score and ratings

7.0

Good

7.7/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

8/10 Very good

Hotel was as expected we had a good visit and meal
Michael, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Roger, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Dissatisfied
Old poorly maintenance Run down
Roger, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Claire, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Not worth £119
Very tired hotel. Grubby and badly in need of a refurb. I gave up waiting at the bar for food and ordered a deliveroo. I booked here as a premium alternative to a prem inn - I made a mistake
James, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Room ok breakfast very good.
Grahame, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ajaz, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Tired and worn out
Im reaaly not one for leaving reviews or taken mush notice of then, but this hotel is worn out scruffy and really not what i expected there is no way i would consider staying here again
Richard, 1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

4/10 Fair

S, 1-night business trip
Verified Hotels.com guest review