Guests
All properties in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Swiss Inn Chinatown Kuala Lumpur

3.5-star hotel with restaurant, near Petaling Street

  • Free WiFi

Image gallery

  • Oriental Room (New Rooms) - Guest Room
  • Oriental Room (New Rooms) - Guest Room
  • Oriental Room (New Rooms) - Living Area
  • Family Quadruple Room - Bathroom
  • Oriental Room (New Rooms) - Guest Room
Oriental Room (New Rooms) - Guest Room. Image 1 of 32.
1 / 32Oriental Room (New Rooms) - Guest Room
JALAN SULTAN, 62, Kuala Lumpur, 50000, Federal Territory of Kuala Lumpur, Malaysia
6.6.Good.
  • CLEANLINESS. STRATEGIC LOCATION IN CHINATOWN AND LOTS OF CHINESE FOOD STALLS IN SAME…

    Jan 24, 2020

  • Book 3 room no 201 look good but power tip after midnight from 1-3am technically could…

    Dec 9, 2019

See all 101 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Transport options
Convenient
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 151 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Free shopping center shuttle
  • Limo/town car service

For families

  • Private bathroom
  • Premium TV channels
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities
  • Hair dryer

What’s around

  • In Golden Triangle
  • Petronas Twin Towers - 34 min walk
  • Petaling Street - 3 min walk
  • Pavilion Kuala Lumpur - 27 min walk
  • Masjid India - 15 min walk
  • Kuala Lumpur Tower - 19 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Room (Windowless)
  • Deluxe Room with Window
  • Family Room with Window
  • Oriental Room (New Rooms)
  • Family Quadruple Room

What’s around

Landmarks

  • In Golden Triangle
  • Petronas Twin Towers - 34 min walk
  • Petaling Street - 3 min walk
  • Pavilion Kuala Lumpur - 27 min walk
  • Masjid India - 15 min walk
  • Kuala Lumpur Tower - 19 min walk
  • Changkat Bukit Bintang - 20 min walk
  • Berjaya Times Square - 22 min walk
  • Mid Valley Mega Mall - 2.7 mi / 4.4 km
  • Batu Caves - 8.7 mi / 14 km
  • Sunway Pyramid Mall - 9.2 mi / 14.7 km

Getting around

  • Kuala Lumpur International Airport (KUL) - 49 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 23 min drive
  • Kuala Lumpur Pasar Seni Station - 5 min walk
  • Kuala Lumpur Station - 13 min walk
  • Kuala Lumpur Masjid Jamek Station - 13 min walk
  • Plaza Rakyat Station - 7 min walk
  • Maharajalela Station - 8 min walk
  • Hang Tuah Station - 12 min walk
  • Free shopping center shuttle
Profile: Chinatown

Profile: Chinatown

Chinatown is steeped in history—this atmospheric network of narrow streets in downtown Kuala Lumpur started out as the city’s tapioca-producing district. Head for Petaling Street to haggle for cut-price souvenirs among a myriad of stalls and admire the market’s glass roof, known as the “green dragon.”

When you’re done shopping, let Chinatown’s food take center stage—this area is famed for its delicious fusion cooking that combines the Chinese, Indonesian, and Malaysian cuisines. Soak up the authentic atmosphere as chefs work their magic to whip up local favorites like ikan bakar (barbecued fish) and asam laksa (spicy noodle soup).

map
See on map
JALAN SULTAN, 62, Kuala Lumpur, 50000, Federal Territory of Kuala Lumpur, Malaysia

At a glance

Hotel size

  • This hotel has 151 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast (surcharge)
  • Restaurant
  • Room service (during limited hours)

Things to do

  • Golfing nearby

Working away

  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Elevator

Languages Spoken

  • Chinese
  • English
  • Indonesian
  • Malay

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Premium TV channels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Cafe Petaling - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of MYR 19 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Policies

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.

Also known as

  • Kuala Lumpur Swiss Inn
  • Swiss-Inn Chinatown
  • Swiss Inn Kuala Lumpur Chinatown
  • Swiss Chinatown Kuala Lumpur
  • Swiss Inn Chinatown Kuala Lumpur Hotel
  • Swiss Inn Chinatown Kuala Lumpur Kuala Lumpur
  • Swiss Inn Chinatown Kuala Lumpur Hotel Kuala Lumpur
  • Swiss Chinatown Kuala Lumpur
  • Swiss Inn Kuala Lumpur
  • Swiss Kuala Lumpur
  • Swiss Garden Hotel Kuala Lumpur
  • Swiss Garden Kuala Lumpur
  • Swiss-Inn Kuala Lumpur Chinatown Hotel
  • Swiss-Inn Chinatown Hotel
  • Swiss-Inn Kuala Lumpur Chinatown

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Swiss Inn Chinatown Kuala Lumpur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, Cafe Petaling offers alfresco dining and international cuisine. Nearby restaurants include Koon Kee (3-min walk), Aku Cafe & Gallery (3-min walk), and Merchant's Lane (3-min walk).
  • Recommended spots to visit include Petaling Street (3-min walk) and Masjid India (0.8 mi), along with Kuala Lumpur Tower (1 mi) and Changkat Bukit Bintang (1 mi).
6.6.Good.
  • 8.0.Very good

    at 730am asked for a replace of hair dryer it took 3 persons to take turn to come to the room and check, finally get a new one at 9am

    2 night business trip, Aug 14, 2019

    Verified Expedia guest review

  • 6.0.Good

    Overnite stay

    The toilet is trip hazardous. Rest is fine

    1 night trip with friends, Jul 27, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    Swiss Inn Hotel KL doesn’t Live up to it name. We have Negative Experience while living in the hotel during our trip here in Kuala Lumpur. The Only good thing about the hotel was it location which was at the heart of China town and very near to the Alor night market. During our first Day, we have trouble checking in as the hotel staff cannot find our booking number. We had a printed version of the booking number given to the hotel staff they cannot find our booking number. I found this situation to be very unusual, as normally the hotel receptionist only requires our passport and one Booking number and we would have our room. This hotel requires three separate Booking number when all the booking was done by a friend of ours. The book in time was 3pm for this hotel, we were reached the hotel reception by 1pm. And we are required to pay 100MYR (for each room) for early check in. When I asked the Receptionist Annie whether there were available room, she gave a “high and mighty” look and avoid answering. If there are room available why not just let us book in early without paying the 100MYR as we already had booked early before we arrived at KL? And if there are really no room available, why was there a need to pay for 100MYR? And when the room was ready, no call was given to us despite we had already given our Malaysia phone number to the receptionist. Our friend we did our booking end up had to called expedia to retrieve additional booking number, isn’t this the hotel recept

    Christan674, 3 night trip with friends, Jul 19, 2019

    Verified Expedia guest review

  • 2.0.Poor

    Not so good and very nosy

    YAP, 1 night family trip, Jun 22, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Stayed here for the 2nd time. Good location, right at chinatown. (However, chinatown was diff from few years ago). Breakfast was good.

    1 night trip with friends, Jun 22, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Was my repeat stay after several years. It has not been well maintained. The door separating shower and toilet was missing. Check in and check out also took quite a long while as the staff doesn’t seem to know how to operate check in. Initially gave us wrong rooms but was quickly rectified but due to this change, it caused check out to be problematic as the system indicated that I haven’t paid yet for the room.... Kettle was broken and we called for assistance but was ignored Only saving grace was the location of the inn was perfect, close to food, shops n mrt. The mattress is also very good, comfy and has good support for back.

    1 night trip with friends, Jun 3, 2019

    Verified Expedia guest review

  • 8.0.Very good

    The service staff are very attentive to the needs of the guests.

    Alice, 1 night trip, May 18, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    I check in at about 4am this morning 18 May. The guy at the counter informed that I cannot pay tax by credit card and have to be in cash. I pay room in cards and tax in cash. Unfortunately the guy did not give me a receipt and my problem started when I wanted to check out. The counter staff informed that they could not locate that I have paid in their system. As it was taking too Long, I told the guy that that I will pay again for the tax and will make an official complaint as the amount is not a big amount. I also ask for a official receipt for my stay and was informed that they do not provide As I book thru Expedia. It’s strange as every booking I make that I paid directly to the hotel I am always given a receipt. This was my first unpleasant encounter after so many years of staying in Swiss Inn. I challenge the reception and in the end they gave me a receipt. So what is the SOP?

    Jennifer, 1 night romance trip, May 16, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    if wifi in room is improved would be excellent as there was difficulties in access & weakness in signal so tend to be slow

    Karen, 2 night family trip, Apr 18, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    Disappointed room....but good location!

    Average rated. Can be better if there are no disappointment with my room reservations. Booked for deluxe but got superior instead (with no windows!!!). Breakfast spread is disappointing. Towels provided has stains on it. Please check and improved. WiFi connection in the room is not working! Reasons was that there were too many guests and blocks were used up. But it work perfectly fine at the hotel check-in lobby. These are basic requirements in this modern times. But, Hotel location is good. Very new to night markets, surrounded with local food and convenient store.

    HOK PIAU, 1 night trip, Apr 12, 2019

    Verified Hotels.com guest review

See all 101 reviews