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All properties in Royal Tunbridge Wells, England, United Kingdom
1 room, 2 adults

Mercure Tunbridge Wells Hotel - Royal Tunbridge Wells

4-star4 stars
8 Tunbridge Road, Pembury, Royal Tunbridge Wells, England, TN2 4QL, United Kingdom

4-star hotel in Royal Tunbridge Wells with indoor pool and restaurant
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Service
Fantastic service
Amenities
Amenities are not the best
Vibe
Vibe is not too good

Mercure Tunbridge Wells Hotel - Royal Tunbridge Wells

More Info: 6823 2342

from S$111
  • Superior Double Room, 1 Double Bed
  • Classic Double Room, 1 Double Bed
  • Family Room, Multiple Beds (Classic)
  • Classic Room, 2 Twin Beds
  • Privilege, Double Room, 1 Double Bed

What’s around Mercure Tunbridge Wells Hotel - Royal Tunbridge Wells

Landmarks

  • Tunbridge Wells Chalybeate - 31 min walk
  • Dunorlan Park - 32 min walk
  • Assembly Hall Theater - 2.4 mi / 3.9 km
  • Tunbridge Wells Museum and Art Gallery - 2.5 mi / 4 km
  • Trinity Theatre - 2.5 mi / 4.1 km
  • Pantiles - 2.8 mi / 4.5 km
  • High Weald - 3 mi / 4.9 km
  • Church of St Thomas a Becket - 3.1 mi / 4.9 km

Getting around

  • Gatwick Airport (LGW) - 40 min drive
  • London City Airport (LCY) - 50 min drive
  • Royal Tunbridge Wells High Brooms Station - 5 min drive
  • Tunbridge Wells Central Station - 5 min drive
  • Spa Valley Station - 6 min drive

At a glance

Key facts

Hotel size

  • This hotel has 84 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2:00 PM-2:00 AM
  • Check-out time is noon
  • Express check-out
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • Specific rooms only, restrictions apply *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Indoor pool
  • Steam room
  • Sauna
  • Golfing nearby
Working away
  • 24-hour business center
  • Conference space
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

The Mallows - This restaurant specializes in international cuisine and serves breakfast and dinner. A children's menu is available.

Mercure Tunbridge Wells Hotel - Royal Tunbridge Wells’s small print

Also known as

  • Hotel Mercure Tunbridge Wells
  • Royal Tunbridge Wells Ramada
  • Ramada Hotel Tunbridge Wells
  • Mercure Tunbridge Wells
  • Mercure Tunbridge Wells Hotel Hotel
  • Mercure Tunbridge Wells Hotel Royal Tunbridge Wells
  • Mercure Tunbridge Wells Hotel Hotel Royal Tunbridge Wells
  • Mercure Hotel Tunbridge Wells
  • Mercure Tunbridge Wells
  • Mercure Tunbridge Wells Hotel
  • Tunbridge Wells Mercure
  • Tunbridge Wells Mercure Hotel
  • Mercure Tunbridge Wells Hotel Pembury
  • Mercure Tunbridge Wells Pembury, Royal Tunbridge Wells
  • Ramada Royal Tunbridge Wells

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Buffet breakfast is offered for an extra charge of GBP 15.95 per person (approximately)

Pets are allowed for an extra charge of GBP 15 per pet, per night

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Mercure Tunbridge Wells Hotel - Royal Tunbridge Wells

  • Is there a pool at Mercure Tunbridge Wells Hotel?
    Yes, there's an indoor pool.
  • Are pets allowed at Mercure Tunbridge Wells Hotel?
    Yes, pets are welcome. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees.
  • Is parking offered at Mercure Tunbridge Wells Hotel?
    Yes, there's free self parking.
  • What are the check-in and check-out times at Mercure Tunbridge Wells Hotel?
    You can check in from 2:00 PM to 2:00 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Mercure Tunbridge Wells Hotel?
    Yes, there's an onsite restaurant that serves international cuisine. Nearby restaurants include Black Horse (9-min walk), Ocean Fish & Chips (9-min walk), and Happy Days (10-min walk).

Recent reviews

Good 7.6 From 381 reviews

Good 6.0
Not suitable for small children.
We stayed as a family, with a three year old. The ‘Studio’ room was tiny for three. They had an iron on the wall at perfect high for a small child to hang themselves. Obviously this was not an appropriate room for children. We did not notice this until the morning. The hotel is dated and the bed was extremely uncomfortable. The swimming pool has lessons booked in morning and evening so not really room for guests to use it. The staff at breakfast were lovely and the breakfast was plentiful.
Jonathan, gb2 night family trip
Very good 8.0
Excellent service from all staff
The hotel was ideal for what I needed, it is clean but looks old and tired in a few places, don’t let that put you off - the service was exceptional in every part of the hotel. Would definitely return
Graham, gb1 night family trip
Very good 8.0
It’s a good hotel for the area it is located in
Irina, gb1 night trip
Poor 2.0
Absolutely terrible!!!!!!!!!!!!!
Very tired hotel. Rude staff, overpriced food that you’d be better off buying a kebab. Decor is old and damaged, rooms have fixings on show, smells of damp, bathroom is disgusting. I would NEVER stay here again.
Mario, gb4 night business trip
Poor 2.0
The rooms are ok but tired. The furniture is old and damaged as I found out first hand as I went for breakfast and a faulty chair collapsed causing me injury and humiliation in front of the other guests and staff. I will not be staying at another Mercure hotel again!!!!!
Mario, gb4 night business trip
Very good 8.0
Pleasant surprise.
A very pleasant stay overall, the staff from reception to the restaurant were all very welcoming and looked pleased to help and serve. Nice building from the outside, a huge dome overcharging the reception. Spacious room well equipped with basic essentials, Comfortable bed, no outside noise. Good choice in the restaurant and the food was good. They did not mind our granddaughter making a mess with the food, The location is good, a little out of the town with good parking facilities, next to the local hospital. We could not take a dip on the swimming pool but will try this the next time. Highly recommended.
Jagdish, gb1 night family trip
Good 6.0
Mercure in need of some TLC and a room reboot
Room was dated and bathroom in need of a freshen up. Huge gap at bottom of door letting light in (I’m sensitive to light) so had to block with towels. Layout of beds not ideal - reading light is in your face and non adjustable. Walls wafer thin - I heard every snore and other noise from my neighbours room who also had their tv in after midnight and on again at 5 am. Rubbish nights sleep! Breakfast fine and beds comfortable but I won’t be back unless I’m stuck ! Staff were all nice!
John, gb1 night business trip
Very good 8.0
Nice hotel for the price
Great service and friendly staff. Needs refurbishing, rooms smell a little musty and the bathrooms are old. Pool was tired and grubby but the kids enjoyed it.
Sinead, gb2 night family trip
Very good 8.0
Noisy bird
The nieghbours Cockerall woke us up around 4am every morning apart from this very happy with the hotel.
David, au1 night trip
Very good 8.0
Christmas overnight stay
Everything was perfect except for the cost of the coffee & for me, the mattress was far too hard. I found it difficult to get comfortable & to get to sleep. The room & bathroom were very clean. Thank you to Hollie for that. The staff were welcoming & professional.
Mary, gb1 night trip

Mercure Tunbridge Wells Hotel - Royal Tunbridge Wells

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