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Embassy Suites by Hilton San Juan Hotel & Casino

Photo gallery for Embassy Suites by Hilton San Juan Hotel & Casino

Exterior
Beach nearby, sun-loungers, beach umbrellas, beach towels
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers

Overview of Embassy Suites by Hilton San Juan Hotel & Casino

Embassy Suites by Hilton San Juan Hotel & Casino

3.5 star property
Suburban resort with casino, near Isla Verde Beach

8.4/10 Very good

1,201 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
The price is S$238
Price available on 11/12/2022
Map
8000 Tartak Street, Carolina, 00979

Room options

About this area

What's nearby

  • In Isla Verde
  • Casino del Mar at La Concha Resort - 6 min drive
  • Condado Beach - 7 min drive
  • Pan American Pier - 9 min drive
  • Puerto Rico Convention Center - 9 min drive
  • Plaza las Americas - 12 min drive
  • Jose Miguel Agrelot Coliseum - 12 min drive
  • Port of San Juan - 10 min drive
  • Fort Buchanan - 13 min drive
  • El Yunque National Forest - 47 min drive

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 11 min drive

Restaurants

  • Entrevinos - 3 min walk
  • Mi Casita - 5 min walk
  • Ruth's Chris Steak House - 6 min walk
  • Alambique - 6 min walk
  • La Piccola Fontana - 6 min walk

About this property

Embassy Suites by Hilton San Juan Hotel & Casino

Just 3.2 mi (5.2 km) from the airport, Embassy Suites by Hilton San Juan Hotel & Casino features a casino and puts you within a 10-minute drive of Port of San Juan and Condado Beach. Guests can indulge in massages, facials, or body treatments, and El Patio serves lunch and dinner. There's an outdoor pool and a poolside bar, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff and comfortable guestrooms.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 313 units
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - midnight
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Covered onsite self parking (USD 19.00 per night)
  • Covered onsite valet parking (USD 24.00 per night)
  • Wheelchair-accessible parking and van parking on site
  • Height restrictions apply for onsite parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free cooked-to-order breakfast 6:30 AM–9:00 AM on weekdays and 7:30 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • Private dining
  • Room service

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Playground

What to do

  • Bingo
  • Beach nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference space (12000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment

Facilities

  • 1 building/tower
  • Built in 1996
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Casino
  • Spa services
  • 6 casino gaming tables
  • 114 casino slot machines
  • Spa tub
  • Casino VIP room

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer

Stay connected

  • Laptop-friendly workspace
  • Free weekday newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

Dining

El Patio - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Eterie - Onsite coffee shop. Open daily.
Coqui Pool Bar - This poolside bar serves lunch only. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 38.85 per accommodation, per night
  • Resort fee inclusions:
    • Beach loungers
    • Beach towels
    • Phone calls (may be limited)
    • In-room bottled water
    • Additional inclusions

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Covered self parking costs USD 19.00 per night
  • Covered valet parking costs USD 24.00 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

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Frequently asked questions

Does Embassy Suites by Hilton San Juan Hotel & Casino offer free cancellation for a full refund?
Yes, Embassy Suites by Hilton San Juan Hotel & Casino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Embassy Suites by Hilton San Juan Hotel & Casino?
As of 26 November 2022, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton San Juan Hotel & Casino on 11 December 2022 start from S$238, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Embassy Suites by Hilton San Juan Hotel & Casino?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Embassy Suites by Hilton San Juan Hotel & Casino?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Embassy Suites by Hilton San Juan Hotel & Casino?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Embassy Suites by Hilton San Juan Hotel & Casino?
Yes. Self parking costs USD 19.00 per night. Valet parking costs USD 24.00 per night.
What are the check-in and check-out times at Embassy Suites by Hilton San Juan Hotel & Casino?
You can check in from 4:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Embassy Suites by Hilton San Juan Hotel & Casino?
Yes, the 650 square-foot casino features 114 slot machines and 6 gaming tables. Bingo is offered.
What is there to do at Embassy Suites by Hilton San Juan Hotel & Casino and nearby?
Have fun with activities like hiking, jet skiing, and kayaking, and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming and ecotours. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. Embassy Suites by Hilton San Juan Hotel & Casino also has a casino and a 24-hour fitness center, as well as spa services.
Are there restaurants at or near Embassy Suites by Hilton San Juan Hotel & Casino?
Yes, El Patio offers poolside dining. Nearby restaurants include Entrevinos (3-min walk), Mi Casita (5-min walk), and Ruth's Chris Steak House (6-min walk).
What's the area around Embassy Suites by Hilton San Juan Hotel & Casino like?
Embassy Suites by Hilton San Juan Hotel & Casino is a short 15-minute walk from Balneario de Carolina and 6 minutes' walk from Isla Verde Beach. Travelers say this resort is in a good location.

Overall score and ratings

8.4

Very good

8.5/10

Cleanliness

8.5/10

Staff & service

8.3/10

Amenities

8.6/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

Thanksgiving week stay.
Amazing stay from arrival to departure. Self-parking is easy and right next to property. Check-in was fast. Room was great with everything a family needs for a short stay. Had an issue with the room TV but it was fixed FAST. Food in the hotel was good and the servings could feed two adults in some cases (we don't eat much). The free breakfast buffet was a plus. Had two complimentary drinks per night. Family had a nice swim in the pool the whole afternoon. Room was kept clean. Checking out was even faster. Would be definitely staying again.
2-night family trip
Verified Hotels.com guest review

8/10 Very good

Norberto, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amayra, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome
Nice Amenities, good people.
Esther, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nomaris, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was awesome
Elizabeth, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Geraldo L, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely stay all around
Love love love this place! I’ve been twice this year and ready to return! Prompt room service, friendly staff, large selection for breakfast, nice sized casino, lovely pool area.
Adrian, 1-night trip
Verified Hotels.com guest review

6/10 Good

Angel, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Katherine, 1-night trip
Verified Hotels.com guest review