Comfort Suites Omaha East-Council Bluffs

Photo gallery for Comfort Suites Omaha East-Council Bluffs

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Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi
Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi
Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi
Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Overview of Comfort Suites Omaha East-Council Bluffs

Comfort Suites Omaha East-Council Bluffs

2.5 star property
Suburban hotel in Council Bluffs with indoor pool and 24-hour fitness

7.6/10 Good

773 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
Map
1801 S 35th St, Council Bluffs, IA, 51501
Main amenities
  • Daily housekeeping
  • Indoor pool
  • 24-hour fitness center
  • Spa tub
  • 24-hour business center
  • Business center
  • Casino shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Lobby fireplace
  • Front desk safe
For families
  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Separate sitting area
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Horseshoe Council Bluffs - 3 min drive
  • Harrah's Council Bluffs Casino - 3 min drive
  • CHI Health Center Omaha - 5 min drive
  • Charles Schwab Field Omaha - 10 min drive
  • Henry Doorly Zoo - 10 min drive
  • Creighton University - 14 min drive

Getting around

  • Eppley Field Airport (OMA) - 11 min drive
  • Omaha, NE (MIQ-Millard) - 19 min drive
  • Omaha Station - 12 min drive
  • Casino shuttle (surcharge)

About this property

Comfort Suites Omaha East-Council Bluffs

Comfort Suites Omaha East-Council Bluffs puts you within a 15-minute drive of Henry Doorly Zoo. For a workout, you can visit the 24-hour fitness center or go for a morning swim at the indoor pool. The comfortable beds and central location get great marks from fellow travelers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 66 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 7:00 AM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 4 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking and van parking on site

Offsite

  • Casino shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–9:00 AM
  • Coffee/tea in a common area

Traveling with children

  • Children stay free

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby

Facilities

  • Built in 1997
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool
  • Spa tub

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Sofa bed
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Partially open bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Casino shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge of USD 15.00 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25.00 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:30 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Comfort Suites Council Bluffs
Comfort Suites Hotel Council Bluffs
Comfort Hotel Council Bluffs
Comfort Suites Council Bluffs Hotel
Council Bluffs Comfort Suites
Comfort Suites Council Bluffs
Comfort Suites Omaha East-Council Bluffs Hotel
Comfort Suites Omaha East-Council Bluffs Council Bluffs
Comfort Suites Omaha East-Council Bluffs Hotel Council Bluffs

Frequently asked questions

Overall score and ratings

7.6

Good

7.8/10

Cleanliness

8.0/10

Staff & service

6.9/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

6/10 Good

Probably Won't Be Back to this Comfort Suites
It was a comfortable motel, and we both slept well. Unfortunately, the poor gal who was in charge of the breakfast room also appeared to be in charge of everything at the hotel. The coffee machine in the breakfast room didn't work. The juice machine needed maintenance. Our air conditioner leaked water, but there was no one at the front desk to let them know. We had breakfast at 7:20 AM. By then the yogurt was gone. There was no sausage, just a little scrambled eggs. There were waffles, sausage and biscuits, though, and they were good. The garbage can was overflowing. Since this was a Comfort Suite, we were kind of surprised. But I guess they probably couldn't find people to work, like everywhere else. We felt sorry for the poor gal on duty. There was no way she could keep up with things.
Tom, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Kayla, 2-night trip
Verified Hotels.com guest review

6/10 Good

Minimal and not matching pictures
Hotel was minimal. Not like the pictures showed. Our room was 101 on the1st floor at the end. The door did not shut all the way unless you pushed hard on it. This same room had bullet holes in the window and the view was a flooded lot with construction equipment. Very noisy with all industrial storage behind it. If this was mentioned on a renting site we would not have rented here. The pool is outdated looking, not like the pictures. And the pool light came undone and was floating in the pool with our kids! We pulled everyone out of the water immediately before electrocution happened. Told the front desk and he did come in to look but didnt seem concerned and asked a hotel guest if they could jump back in and put it back in the hole. Uh, no!
Heather, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

I’ve stayed at many Comfort Inn and Suites and this one, by far, did not meet expectations! Very unkept entrance, dirty elevator, and a room that was so outdated! Did not enjoy the one night I was there! Would not recommend this site to anyone!!
Cynthia, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Don't stay here
Not clean, changed our own sheets and towels, when we asked for housekeeping service we were given a can of Lysol.
Curt, 4-night business trip
Verified Hotels.com guest review

6/10 Good

4-night family trip
Verified Hotels.com guest review

6/10 Good

Linda, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Julie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
We reserved three rooms for our family trip to the Omaha Zoo. Great location, nice check in, fun in the pool, and the only thing I can say is one rooms fridge wasn’t cleaned out. I hope that was just an oversight.
Edwena F, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

LIsa, 1-night trip
Verified Hotels.com guest review