All hotels in Hayes, England, United Kingdom
1 room, 2 adults

Mercure London Heathrow Hotel - Hayes

4-star4 stars
Shepiston LaneHayesEnglandUB3 1LPUnited Kingdom, 6823 2342

Suburban hotel in Hillingdon with restaurant, bar/lounge
  • Free WiFi
  • Collect nightsFor every 10 nights, get 1 free*!
Fantastic service
Great location
Value for money
Fairly good value for money
More comfort would be nice
407See all 407 reviews
From 968 reviewsTripAdvisor Traveller Rating

Mercure London Heathrow Hotel - Hayes

Hotel Info: 6823 2342

from S$72
  • Superior Room
  • Superior Room
  • Standard Room
  • Deluxe Room
  • Standard Room
  • Standard Room (with Extra Pull Out Bed)
  • Standard Room

At a glance

Key facts

Hotel size

  • This hotel has 184 rooms
  • This hotel is arranged over 2 floors


  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Self parking (limited) *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Golfing nearby
Working away
  • Business center
  • Number of meeting rooms - 6
  • Conference space
  • Conference center
  • 24-hour front desk
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Elevator/lift
  • Safe-deposit box at front desk
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


Borders Restaurant - Onsite restaurant.

Borders Bar - This bar serves light fare only.

Mercure London Heathrow Hotel - Hayes’s small print

Also known as

  • Comfort Heathrow
  • Mercure London Heathrow Hotel Hayes
  • Mercure London Heathrow Hotel
  • Mercure London Heathrow Hayes
  • Mercure London Heathrow
  • Mercure London Heathrow Hotel Hayes, UK - Greater London
  • Comfort Heathrow Hotel
  • Comfort Hotel Heathrow
  • Heathrow Comfort
  • Heathrow Comfort Hotel
  • Hotel Comfort Heathrow
  • Comfort Hotel Heathrow Hayes, UK - Greater London


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge of GBP 10.00

Late check-out can be arranged for an extra charge

Self parking costs GBP 10.00 per day

Rollaway beds are available for GBP 15.0 per night

Full breakfast is offered for an extra charge of GBP 10.00 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Mercure London Heathrow Hotel - Hayes


  • In Hillingdon
  • Windsor Castle - 8.6 mi / 13.9 km
  • Twickenham Stadium - 7.3 mi / 11.8 km
  • Frogmore House - 8.8 mi / 14.1 km
  • Eton College - 8.8 mi / 14.1 km
  • Twickenham Stoop - 9.3 mi / 15 km
  • Brunel University - 4 mi / 6.4 km
  • Syon Park - 7.9 mi / 12.7 km

Getting around

  • London (LHR-Heathrow) - 9 min drive
  • London (LGW-Gatwick) - 53 min drive
  • Hayes & Harlington Station - 20 min walk
  • West Drayton Station - 10 min drive
  • Heathrow Terminal 5 Station - 11 min drive
  • Self parking (surcharge)
  • Limited parking

Recent reviews

Good 7.0 From 407 reviews

Mercure London Heathrow Hotel - Hayes
Very Good8.0
Compact but functional.
Two night stay here on business. Rooms are small but functional. The service and everything else was very Mercure but the building not quite so!! Good value and very accessible
Ian, gb2 night trip
Mercure London Heathrow Hotel - Hayes
Will be a once only booking.
The only member of front office staff who was pleasant, friendly and helpful was Giovanni. We were put in a disabled room with an uncomfortable bed that was two singles zipped together. It dipped in the middle. The plumbing was very dodgy. When you flush the loo the pipes vibrate so loudly you can hear them in the corridor and the sink fills really quickly and drains slowly. We were using it as a base for 9 days. I felt we were not treated well as we booked through I also think their parking charges are ridiculous. Breakfast service was dreadful. No variation. Staff who never smile. Other guests allowed to walk around the dining room, eating with their hands. Very unpleasant. We will never use this hotel again.
Philip, gb9 night trip
Mercure London Heathrow Hotel - Hayes
The attitude of the receptionist was horrible
Vanessa, gb1 night trip
Mercure London Heathrow Hotel - Hayes
Very Good8.0
Breakfast didn’t open until 0630 and I left before then. Food was expensive, glad I had taken my own.
Sheila, gb1 night trip
Mercure London Heathrow Hotel - Hayes
Good value and comfortable
Way more space than required - Room 238 seems extra large. Comfortable bed - slept well. Shower in bath with plenty of hot water. Refrigerator, Tea and coffee and usual comforts. Happy with my stay.
Tony, gb2 night trip

See all reviews

Mercure London Heathrow Hotel - Hayes

Is the description of this hotel not correct? Tell us