Comfort Suites Hanes Mall

Photo gallery for Comfort Suites Hanes Mall

Primary image
Seasonal outdoor pool
Pillowtop beds, desk, laptop workspace, blackout drapes
Suite, 1 King Bed with Sofa bed, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes
Standard Room, 1 King Bed, Accessible, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Overview of Comfort Suites Hanes Mall

Comfort Suites Hanes Mall

2.5 star property
No-frills Winston-Salem hotel with 24-hour fitness

8.6/10 Fabulous

1,001 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
The price is S$144
Price available on 02/10/2022
Map
200 Capitol Lodging Ct, Winston-Salem, NC, 27103
Main amenities
  • Daily housekeeping
  • 24-hour fitness center
  • Seasonal outdoor pool
  • 24-hour business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front desk safe
  • Laundry service
  • Conference space
  • Free newspapers in the lobby
For families
  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

Choose dates to view prices

About this area

What's nearby

  • Hanes Mall - 4 min drive
  • Wake Forest University - 15 min drive

Getting around

  • Winston-Salem, NC (INT-Smith Reynolds) - 13 min drive
  • Piedmont Triad Intl. Airport (GSO) - 30 min drive
  • High Point Station - 24 min drive

About this property

Comfort Suites Hanes Mall

Hotel in the business district
You can look forward to a free breakfast buffet, dry cleaning/laundry services, and a 24-hour gym at Comfort Suites Hanes Mall. Free in-room WiFi and a 24-hour business center are available to all guests.
Additional perks include:
  • A seasonal outdoor pool
  • Free self parking
  • RV/bus/truck parking, a 24-hour front desk, and express check-out
  • Smoke-free premises, coffee/tea in the lobby, and laundry services
  • Guest reviews speak well of the helpful staff
Room features
All guestrooms at Comfort Suites Hanes Mall include perks such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi. Guest reviews highly rate the comfortable rooms at the property.
Other amenities include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with tubs or showers and free toiletries
  • 42-inch HDTVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Hindi, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 80 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Doors are locked from 11 PM until 7 AM. Guests arriving within those hours must ring the doorbell at the hotel entrance in order to check-in.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Traveling with children

  • Children stay free

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (975 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • Seasonal outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Visual fire alarm
  • Stair-free path to entrance

Languages

  • English
  • Hindi
  • Spanish

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Pillowtop mattress
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: USD 150.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Service fee: USD 2 per accommodation, per stay

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 2 to May 15:
  • Swimming pool

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June 09 to September 05

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Comfort Suites Hanes Mall
Comfort Suites Hanes Mall Hotel
Comfort Suites Hanes Mall Hotel Winston-Salem
Comfort Suites Hanes Mall Winston-Salem
Comfort Suites Hanes Mall Hotel
Comfort Suites Hanes Mall Winston-Salem
Comfort Suites Hanes Mall Hotel Winston-Salem

Frequently asked questions

Does Comfort Suites Hanes Mall offer free cancellation for a full refund?
Yes, Comfort Suites Hanes Mall does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Comfort Suites Hanes Mall?
As of 30 September 2022, prices found for a 1-night stay for 2 adults at Comfort Suites Hanes Mall on 2 October 2022 start from S$144, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Comfort Suites Hanes Mall?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Comfort Suites Hanes Mall?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Comfort Suites Hanes Mall?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Comfort Suites Hanes Mall?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Comfort Suites Hanes Mall?
You can check in from 3 PM - midnight. Check-out time is 11:00 AM. Express check-out and contactless check-out are available.
What is there to do at Comfort Suites Hanes Mall and nearby?
Comfort Suites Hanes Mall has a seasonal outdoor pool and a 24-hour fitness center.
Are there restaurants at or near Comfort Suites Hanes Mall?
Yes. Nearby restaurants include Bad Daddys Burger Bar (6-min walk), Starbucks (8-min walk), and Bleu Restaurant and Bar (12-min walk).
What's the area around Comfort Suites Hanes Mall like?
Comfort Suites Hanes Mall is located a short 15-minute walk from Hanes Mall.

Overall score and ratings

8.6

Fabulous

8.8/10

Cleanliness

8.7/10

Staff & service

8.1/10

Amenities

8.4/10

Property conditions & facilities

8.3/10

Eco-friendliness

10/10 Exceptional

Don't believe all the bad reviews, i almost did.
Clean, felt safe. Comfortable beds, some updates. Breakfast was typical, good and hot but nothing special. Would stay here again.
Kristen, 1-night family trip
Verified Hotels.com guest review

6/10 Good

My stay was fine and comfortable enough. The hotel is older and a little run down, but clean.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Not our first stay and won't be our last.
We've stayed at this property many times over the years for Ultimate tournaments - Everything was wonderful as always! Receptionist at our check in was so friendly and had an enjoyable chat with her about the Queen! Room was clean and well appointed. Wifi speed was OK. Bed was comfortable. Love being able to set temp and fan speed from the thermostat. Breakfast was constantly cleaned, checked and restocked by friendly staff.
Timothy, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Terrible
Housekeeping was terrible left a message at the front desk to clean room, wasn't done. They said they knocked on Door no one did. Left my room at 9am came back at 4pm room still wasn't clean. Was there for six nights room cleaned 4 times. Will not recommend this hotel to no one. Peace
Donald, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Clean and comfortable
MARLA, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Pamela, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

The only thing that was a little disturbing was the refrigerator had a loud humming that disturbed sleep at times.
Daniel, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The staff was helpful. I thought the commercial washer and dryer was awesome. The only less favorable remark was the food. It was the same everyday. After 3 days of it, I had to go out to eat something different. My wife only could take it two days.
Ricardo, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Stephen, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Cory, 1-night trip
Verified Hotels.com guest review