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Comfort Inn Waterloo

Hotel with restaurant, near Wilfrid Laurier University

  • Free WiFi and free parking
From
S$120

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Lobby
  • Lobby
  • Pool
  • Room, 2 Queen Beds, Non Smoking - Bathroom
  • Lobby
Lobby. Image 1 of 36.
1 / 36Lobby
190 Weber St N, Waterloo, N2J3H4, ON, Canada
7.4.Good.
  • The service was above and beyond from the gentleman at the desk

    Feb 26, 2021

  • VERY HAPPY WITH CLEANLINESS, during these COVID-19 restrictions

    Oct 22, 2020

See all 207 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Choice) and Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

Guests rated location

Easy parking
Quiet
Convenient
Dining options
Safe
  • Free WiFi
  • Free parking
  • Bathtub
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 85 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station

For families

  • Free cribs/infant beds
  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

What’s around

  • Heart of Waterloo
  • University of Waterloo - 27 min walk
  • Wilfrid Laurier University - 12 min walk
  • Centre In The Square - 2.7 mi / 4.3 km
  • St. Jacobs Outlets - 3.3 mi / 5.3 km
  • Kitchener Memorial Auditorium Complex - 3.5 mi / 5.6 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)
  • Room, 1 King Bed with Sofa bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking (Upper Floor)
  • Room, 2 Queen Beds, Non Smoking

Location

190 Weber St N, Waterloo, N2J3H4, ON, Canada
  • Heart of Waterloo
  • University of Waterloo - 27 min walk
  • Wilfrid Laurier University - 12 min walk

What’s around

Landmarks

  • Heart of Waterloo
  • University of Waterloo - 27 min walk
  • Wilfrid Laurier University - 12 min walk
  • Centre In The Square - 2.7 mi / 4.3 km
  • St. Jacobs Outlets - 3.3 mi / 5.3 km
  • Kitchener Memorial Auditorium Complex - 3.5 mi / 5.6 km
  • Bingemans - 4.5 mi / 7.2 km
  • Chicopee Tube Park - 6.6 mi / 10.7 km
  • Cambridge Butterfly Conservatory - 9.9 mi / 16 km
  • West Montrose Covered Bridge - 13.1 mi / 21.1 km

Getting around

  • Pearson Intl. Airport (YYZ) - 67 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 16 min drive
  • Kitchener Station - 7 min drive
  • Guelph Central Station - 27 min drive
  • Guelph, ON (XIA-Guelph Train Station) - 27 min drive

At a glance

Hotel size

  • This hotel has 85 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Specific rooms only*
  • 2 per room

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Coffee/tea in a common area
  • Barbecue grills

Things to do

  • Golfing nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby

Facilities

  • Year Built - 1987
  • Picnic area

Accessibility

  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge

Languages Spoken

  • English
  • French

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer

Be entertained

  • 43-inch LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Angels Family Restaurant - This diner serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Comfort Inn Hotel Waterloo
  • Comfort Inn Waterloo
  • Waterloo Comfort Inn
  • Comfort Inn Waterloo Hotel
  • Comfort Inn Waterloo Ontario Hotel Waterloo
  • Comfort Inn Waterloo Hotel
  • Comfort Inn Waterloo Waterloo
  • Comfort Inn Waterloo Hotel Waterloo

Optional extras

Pets are allowed for an extra charge of CAD 25 per pet, per stay

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Comfort Inn Waterloo does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. RV/bus/truck parking is available.
  • Yes, dogs are welcome, with a limit of 2 per room. There's a charge of CAD 25 per pet, per stay. Service animals are exempt from fees.
  • You can check in from 2:00 PM - anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, Angels Family Restaurant. Nearby restaurants include Holy Guacamole (4-min walk), Johnny Fresco's (4-min walk), and Popeyes (4-min walk).
  • Have fun with nearby winter activities like skiing, and in warmer months enjoy a round of golf at the nearby golf course. Comfort Inn Waterloo also has a picnic area.
7.4.Good.
  • 6.0.Good

    Room is very small, beds although comfortable do not have any sort of basic covers, white sheets, so nothing can be put on the bed. Lots of dust under bed, shower does not switch fully to shower mode, curtain badly moulded. Patio door seems relatively new but very hard to slide. Otherwise very pleasant stay if need place to sleep while visiting the city.

    4 night family trip, Oct 8, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Very convenient, quiet place. Close to U waterloo, and many shops

    Dan, 2 night family trip, Aug 31, 2020

    Verified Expedia guest review

  • 2.0.Poor

    Would not let me stay as I had a work credit card. They said the card must match my ID. Not possible as this was a work related trip and had a company card.

    Brian, 2 night business trip, Feb 25, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great Staff!

    Glenna, 1 night trip, Feb 2, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    The hotel is very Poor. As someone that has stayed in all manner of hotels this one rates pretty low in my opinion. Right from check in I had issues with the way I was treated and how the staff problem solved. My biggest issue was with Damage Deposit, Room location and amenities. #1 I was charged (temporarily) 4 times what the posted rates for Damages. I was quoted in an email from both Expedia.ca and Choice Hotels that my deposit would be $50. I was told by the Front Desk Clerk that “(it’s) the old amount and as of January 2020 it went up”. I didn’t budget for that Or have that room on my credit card. At the time I was furious at the underhandedness of the hotel. She called her Manager and ‘negotiated’ down to $100. It was my birthday and I was going out for dinner and drinks. I did not budget for any other additional fees other then ones stated. This was completely unnecessary on the hotels part. I also asked for another ice bucket and was told “the housekeeping staff are gone for the day and I don’t know where they are...” I had also requested a ground floor room as my girlfriend has some mobility issues ; got out on the second floor with no elevator. The room was ice cold. The fridge was not plugged in. The TVs volume did now work properly. I also did not get my Choice Hotels points or register the nights stay as the clerk at check in didn’t know how to do it. Will not be staying here again unless major changes take place.

    ParisAllen19, 1 night romance trip, Jan 18, 2020

    Verified Expedia guest review

  • 6.0.Good

    Good location for what we were doing. Really needs updating - bathroom door had the inside skin coming off and the bathtub spout was loose. Should be replaced. No breakfast included but a nice attached restaurant next door with reasonable prices.

    K, 3 night romance trip, Jan 9, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Needs updating. Bathtub faucet leaked.Very comfortable bed.

    1 night romance trip, Dec 18, 2019

    Verified Expedia guest review

  • 4.0.Fair

    The place was very dated and in desperate need of an upgrade. Cleanliness was marginal at best. Pay a fee more bucks and stay at a newer hotel.

    2 night family trip, Dec 12, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Comfortable. Near restaurants and services. Good value

    1 night romance trip, Dec 7, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Good service

    Bit run down but service was good

    rocco, 1 night trip, Nov 30, 2019

    Verified Hotels.com guest review

See all 207 reviews