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All properties in Tulum, Tulum, Quintana Roo, Mexico
1 room, 2 adults

Amaka Riviera Tulum

3.5-star3.5 stars
Calle 9, Sur, Por 10 Sur Y 12 Sur, Zona 9 La Veleta, Tulum, QROO, 77760, Mexico

3.5-star hotel in Tulum with outdoor pool and 24-hour fitness
  • Free WiFi in lobby and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

  • Everything was neat and clean. The room and public areas look pretty nice. The only bad…Feb 5, 2021
  • This was an amazing stay! The service provided was excellent. They have went above and…Jan 15, 2021

Amaka Riviera Tulum

More Info: 6823 2342

from S$102
  • Luxury Apartment (Jungle View)
  • Luxury Apartment, 1 King Bed with Sofa bed, Pool View (Luxury Balcony Pool View)
  • Luxury Apartment (Deck Garden Pool One)
  • Luxury Apartment (Deck Garden Pool 2 Bedroom Apartment w/Private Pool)
  • Luxury Apartment (Penthouse 3 Bedroom Apartment w/ Private Rooftop Pool)
  • Luxury Room (Deck Garden View)
  • Luxury Room (Penthouse Jungle View)
  • Luxury Room (Penthouse Luxury Balcony Pool View)
  • Luxury Apartment (Deck Garden Apartment w/ Private Pool)
  • Luxury Apartment (Premium Penthouse Apartment w/Private Pool)

What’s around Amaka Riviera Tulum

Landmarks

  • In La Veleta
  • Tulum National Park - 39 min walk
  • Dos Aguas Park - 23 min walk
  • Cenote Crystal - 39 min walk
  • Tulum Mayan Ruins - 3.7 mi / 5.9 km
  • Playa Paraiso - 4.4 mi / 7 km
  • Tulum Beach - 4.6 mi / 7.4 km
  • Las Palmas Public Beach - 4.1 mi / 6.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 108 min drive
  • Airport pick-up service
  • Beach shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 18 rooms

Arriving/leaving

  • Check-in time 3:00 PM-11:30 PM
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Transport

Parking

  • Free secured, uncovered onsite self parking

  • Wheelchair-accessible parking on site

  • Onsite garage

Offsite

  • Beach shuttle*

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Barbecue grills
Things to do
  • Beach shuttle (surcharge)
  • Outdoor pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Free use of nearby fitness center
Services
  • 24-hour front desk
  • Concierge services
  • Luggage storage
Facilities
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Handrails in stairways
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Espresso maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Digital TV channels
Food and drink
  • Microwave
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Amaka Riviera Tulum’s small print

Also known as

  • Amaka Riviera Tulum Hotel
  • Amaka Riviera Tulum Tulum
  • Amaka Riviera Tulum Hotel Tulum

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 9:00 AM to 9:00 PM.

This property does not have elevators.

Guests can rest easy knowing there's window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

Cash Breakage deposit: USD 200 per stay

Optional extras

Airport shuttle service is offered for an extra charge of USD 90 per vehicle. Maximum occupancy 4

Beach shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Amaka Riviera Tulum

  • Does Amaka Riviera Tulum offer free cancellation for a full refund?
    Yes, Amaka Riviera Tulum does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Amaka Riviera Tulum?
    This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Is parking offered on site at Amaka Riviera Tulum?
    Yes, there's free self parking.
  • Is there a pool at Amaka Riviera Tulum?
    Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
  • Are pets allowed at Amaka Riviera Tulum?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Amaka Riviera Tulum?
    You can check in from 3:00 PM - 11:30 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
  • Are there restaurants at or near Amaka Riviera Tulum?
    Yes. Nearby restaurants include Los Aguachiles Tulum (12-min walk) and El Camello Jr (14-min walk).
  • Is airport shuttle service offered by Amaka Riviera Tulum?
    Yes, a shuttle from the airport to the hotel is available. The charge is USD 90 per vehicle.
  • What is there to do at Amaka Riviera Tulum and nearby?
    Amaka Riviera Tulum has an outdoor pool and a 24-hour fitness center, as well as a garden.

Recent reviews

Fabulous 8.6 From 83 reviews

Very good 8.0
Overall, we had a great time here. The hotel is beautiful and the cleaning staff is highly dedicated. However, one of the “penthouse” rooms that we booked did not have a real door and so we could hear virtually everything in the room next door and vice versa. This was misleading and uncomfortable. I would stay here again but only in the more private, noise-reduced suites.
us7 night trip
Exceptional 10.0
Great stay in a nice little resort
The hotel isn’t far off the main road but just far enough that it felt very private. Although there’s construction nearby we didn’t find it to be a problem and you can’t blame the resort for something out of their control. When pulling into the parking lot we were quickly greeted by the 24hr security guard which made us feel much safer leaving our rental there. They have a few bikes to use as well as an outdoor dining area where you can help yourself to coffee, tea, and even a large 5 gallon of drinkable water to refill your own bottles. The property also has a small gym which we didn’t see but may be worth checking out if you stay for longer. We chose the garden view villa which came with a full fridge, microwave, toaster oven, blender, coffee machine, and plenty of pots/pans and kitchen essentials. They also included some other things we didn’t think of like a large drink pitcher and even a small cooler which I’m sure you could use to take to the beach. There is plenty of storage which could be great for more extended stays and there’s even a washer/dryer combo machine in the unit but you’ll need to get detergent. There’s also a small safe which is yet another item that gives you more peace of mind. The only thing that can be kind of difficult is getting strong wifi connection all throughout the room but areas near the front should be fine and either way they clarify that when you check in. Overall this place was great for what it offered and we hope to stay there again!
Adrian E., us2 night trip
Good 6.0
Great Customer Service
I enjoyed my stay overall. The first unit I stayed in had a very strong mildew odor, which is not completely unexpected in the humid conditions of the area. I was hoping it would dissipate after opening windows and allowing air to circulate but it did not. It was also pretty humid and damp inside the unit so I asked to be moved. The hotel was extremely understanding and I was moved to a higher unit with no issues. The service more than made up for everything and I would return for that alone. The location is great for access to downtown Tulum and the hotel offers free use of bicycles to get around. I would stay here again if looking for a budget-friendly place.
us5 night trip with friends
Exceptional 10.0
Great Hotel
Great experience, great staff, clean hotel, happy people. Highly recommend Amaka hotel. My only recommendation: check the location well to make sure it works for you. Having access to a car made my stay much more comfortable!
us2 night trip
Exceptional 10.0
The property manager was very professional and kind. We arrived later then expected and he waited for us. He walked us over to our room and showed us a surprise. It was our bed with rose petals and towel designs. He was very attentive and available. Our room was beautiful and the hotel and pool was picture perfect. It's very very quiet and lowkey. I had a hard time finding it since it was dark but worth it
Mei, us4 night romance trip
Exceptional 10.0
Beautiful newly opened boutique hotel. Great pool area. The staff was very accommodating. They gave great recommendations for restaurants in the vicinity. The manager Nicolas was a gem. I had a zoom interview during my stay and the WiFi in the room was not great, while they were tending the situation he offered his office to me so that I would be able to conduct my interview with great WiFi & privacy. Over all great place to stay will definitely revisit!!!
EricaM, us2 night trip with friends
Very good 8.0
I would stay here again!! It was nice and peaceful.
Jorge, us7 night romance trip
Very good 8.0
Nice property, great service
The owner, his family and his employees took excellent care of us. Extremely attentive and caring, always available to help and give recommendations. They really made our stay. The rooms are very nicely decorated and the layout is also good. The pool area is, as seen in the pictures, pretty relaxing. The only issue with the property is that it is indeed a little bit out of the way. It’s nice to have bikes available for free, but taxis can be expensive if you plan to go to Tulum beach daily. In the end my friend and I were happy to be away from the hustle and bustle of the beach and would recommend this property - no problem about the location if you’re going to be driving.
kr7 night trip with friends
Exceptional 10.0
The staff was so nice and beautiful people. They are very helpful and make you feel like family in a way. The cab driver that dropped us off forgot to give us my friend's bag. The manager jumped in his car in search of the cab driver! He returned with my friend's bag it was so amazing! I love the jungle looking atmosphere and every detail of the space. The rooms are like apartments, very cute and clean. The pool is open late, which is a plus. We rode the free bikes to the store and to go eat at a restaurant. It was so much fun. I would definitely come back and next time get a room with a personal pool!
Nisha, us2 night trip with friends
Exceptional 10.0
I loved this boutique hotel so much! I can't wait to go back and I recommend this place with out a doubt if you want to go to Tulum and you are looking for a peaceful place and also near all the places and fun magical Tulum has to offer. I met some great people at the hotel and the stuff was so lovely and helpful.
Rosa, us4 night trip with friends

Amaka Riviera Tulum