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All properties in Queenstown, Otago, New Zealand
1 room, 2 adults

Crowne Plaza Hotel Queenstown

4.5-starOfficial New Zealand Rating provided by Qualmark®
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds
  • Dry cleaning/laundry service
  • Elevator
93 Beach Street, Queenstown, Otago, 9300, New Zealand

Mountain hotel with restaurant, near Lake Wakatipu
  • Free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Free cribs/infant beds
    • Dry cleaning/laundry service
    • Elevator
  • Collect stampsYou can collect™ Rewards stamps here

Restrictions related to your trip

New Zealand may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more


  • Fabulous location - in a great town -accross from harbor- walking distance to almost…Feb 22, 2020
  • Friendly staff. Very helpful. Great location, walkable to many food location and…Dec 9, 2019

Crowne Plaza Hotel Queenstown

More Info: 6823 2342

from S$151
  • Room, 1 King Bed, Courtyard View
  • Room, 1 King Bed, Balcony, View
  • Room, 1 King Bed, Lake View
  • Room, 2 Queen Beds, Balcony, View
  • Room, 1 King Bed, Mountain View
  • Room, 2 Queen Beds, Lake View
  • Room, 2 Queen Beds, Courtyard View
  • Room, 2 Queen Beds, Mountain View
  • Deluxe Room
  • Standard Room
  • Suite, 1 King Bed

What’s around Crowne Plaza Hotel Queenstown


  • Heart of Queenstown
  • Lake Wakatipu - 3 min walk
  • Skyline Gondola - 9 min walk
  • Steamer Wharf - 1 min walk
  • SKYCITY Wharf Casino - 1 min walk
  • Creative Queenstown Arts & Crafts Market - 2 min walk
  • Steamer Wharf - 2 min walk
  • TSS Earnslaw Steamship - 2 min walk

Getting around

  • Queenstown Intl. Airport (ZQN) - 13 min drive

At a glance

Key facts

Hotel size

  • This hotel has 139 rooms
  • This hotel is arranged over 7 floors


  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM

Restrictions related to your trip

  • New Zealand may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • One child (16 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms



  • Onsite valet parking (NZD 23.00 per night; includes in/out privileges)

  • Wheelchair-accessible parking on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Ski storage
  • Fitness facilities
Working away
  • 24-hour business center
  • Conference space
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
Languages Spoken
  • Chinese
  • Dutch
  • English
  • French
  • German
  • Hindi
  • Indonesian
  • Japanese
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • LCD TV
  • Digital TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Crowne Plaza Hotel Queenstown’s small print

Also known as

  • Crowne Plaza Hotel Queenstown
  • Crowne Plaza Queenstown
  • Queenstown Crowne Plaza Hotel
  • Crowne Plaza Queenstown Hotel Queenstown
  • Queenstown Crowne Plaza
  • Crowne Plaza Queenstown
  • Crowne Plaza Hotel Queenstown Hotel
  • Crowne Plaza Hotel Queenstown Queenstown
  • Crowne Plaza Hotel Queenstown Hotel Queenstown


There are no breakfast or dinner fees for each child age 0-12 when dining with a paying adult ordering from the regular menu. Children must dine from the kids menu for dinner. Children age 13-16 receive 50% off the adult breakfast fee.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place and guests are provided with hand sanitizer.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Optional extras

Valet parking costs NZD 23.00 per night with in/out privileges

Rollaway beds are available for NZD 65.0 per night

Buffet breakfast is offered for an extra charge of NZD 32 for adults and NZD 16 for children (approximately)

Babysitting/childcare is available for an extra charge

Wired Internet access is available in public areas for NZD 10 for 12 hours (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Crowne Plaza Hotel Queenstown

  • Does Crowne Plaza Hotel Queenstown offer free cancellation for a full refund?
    Yes, Crowne Plaza Hotel Queenstown does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Crowne Plaza Hotel Queenstown?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Is parking offered on site at Crowne Plaza Hotel Queenstown?
    Yes. Valet parking costs NZD 23.00 per night.
  • Are pets allowed at Crowne Plaza Hotel Queenstown?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Crowne Plaza Hotel Queenstown?
    You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Contactless check-out is available.
  • Are there restaurants at or near Crowne Plaza Hotel Queenstown?
    Yes, there's an onsite restaurant. Nearby restaurants include Vudu (3-min walk), Fergburger (4-min walk), and Lombardi (4-min walk).
  • Is there an onsite casino at Crowne Plaza Hotel Queenstown?
    No, this hotel doesn't have a casino, but SKYCITY Wharf Casino (1-min walk) and Skycity Queenstown Casino (4-min walk) are both nearby.
  • What is there to do at Crowne Plaza Hotel Queenstown and nearby?
    Crowne Plaza Hotel Queenstown has a fitness center and a picnic area, as well as a garden.

Recent reviews

Fabulous 8.8 From 495 reviews

Very good 8.0
Hotel location was extremely convenient and close to food options. Small but functional gym.
sg4 night romance trip
Exceptional 10.0
Great location, service & coffee
Service was great and concierge was very helpful. The best coffee we had for our 9 days in South NZ
Sandy, sg2 night romance trip
Exceptional 10.0
The friendliest place in Queenstown
Super friendly staff... great breakfast... nice gin secret garden
James, sg3 night romance trip
Exceptional 10.0
We had a wonderful stay on our Son birthday
The breakfast was good and the room was neat and clean. Service staff was pleasant and the concierge was helpful. Overall we have an awesome 2 nights stay with view. Hotel provide laundry and it is chargable. Room service forgot to leave floor mat n some toiletries but when we call them, they delivered efficiently. There is a fire alarm and the staffs were very organised and they are able to assured the Guests on the situation.
Yong Boo, sg2 night family trip
Very good 8.0
Great location, beautiful lake view in front of hotel. Airport transfer bus right in front of hotel too.
Josephine, sg4 night romance trip
Exceptional 10.0
Super convenient
Super convenient location with plenty of restaurants within a 1-5 minute walk.
Brandon, sg3 night romance trip
Very good 8.0
nice stay
we got a room with a nice view of the mountains just right outside the balcony. clean room. love the lavender mist provided. friendly reception and concierge too. convenient location, within walking distance to all the shops. the only downside is you need to pay for the valet parking.
sg1 night romance trip
Very good 8.0
Very clean and comfort
Yuen shyang, sg1 night family trip
Exceptional 10.0
Location location location
Overall a nice experience. Lovely view from our room with a balcony. Friendly staff. Easy walking distance to town centre. I would like to see the removal of the small soaps, shampoo’s etc to the bigger containers on the bathroom wall.
Barry, nz2 night business trip
Very good 8.0
Honeymoon Trip
Hotel is very comfortable. Except for this time we were on the 7th floor (last time we were on a lower floor). Please note there is no elevator service to the 7th floor, you need to take it to the 6th, wall down long hallway and then take a flight of stairs up. Our stay was still great, but definitely a bit tricky with heavy bags etc.
Melissa, us3 night trip

Crowne Plaza Hotel Queenstown