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Urban Inn Alor Setar

Photo gallery for Urban Inn Alor Setar

Deluxe Queen Room | Free WiFi, bed sheets
Property grounds
Exterior
Shower, free toiletries, hair dryer, towels
Room amenity

Overview of Urban Inn Alor Setar

Urban Inn Alor Setar

3.0 star property
3-star hotel in Alor Setar

7.0/10 Good

26 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Non-smoking
Map
Kompleks Perniagaan Ampang, Lebuhraya Sultanah Bahiyah, Alor Setar, Kedah, 05050
Main amenities
  • Daily housekeeping
  • 24-hour front desk
  • Air conditioning
For families
  • Private bathroom
  • Daily housekeeping
  • Lift
  • Flat-screen TV
  • Free self-parking
  • Free toiletries

Room options

About this area

What's nearby

  • Kuala Kedah Jetty - 10 min drive

Getting around

  • Alor Setar (AOR-Sultan Abdul Halim) - 23 min drive

Restaurants

  • Chatto - 1 min walk
  • Marry Brown Abc - 3 min walk
  • 金咖啡屋 - 17 min walk
  • Ampang 树下 - 9 min walk
  • M Nasir Roti Canai - 12 min walk
Map

About this property

Urban Inn Alor Setar

Enjoy your visit to Alor Setar with a stay at Urban Inn Alor Setar. Guests will have free perks such as WiFi and self-parking.

Languages

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 85 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 5:00 AM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Services

  • 24-hour front desk

Accessibility

  • Lift

Languages

  • English
  • Malay

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Cash deposit: MYR 50.00 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

<p>This property accepts cash.</p>

Also known as

Urban Inn Alor Setar Hotel
Urban Inn Alor Setar Alor Setar
Urban Inn Alor Setar Hotel Alor Setar

Frequently asked questions

Is Urban Inn Alor Setar currently open?
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Does Urban Inn Alor Setar offer free cancellation for a full refund?
Yes, Urban Inn Alor Setar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Urban Inn Alor Setar?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Urban Inn Alor Setar?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Urban Inn Alor Setar?
Yes, there's free self parking.
What are the check-in and check-out times at Urban Inn Alor Setar?
You can check in from 3:00 PM - 5:00 AM. Check-out time is noon.

Reviews

7.0

Good

7.2/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

7.1/10

Property conditions & facilities

5.7/10

Eco-friendliness

Reviews

4/10 Fair

Verified Expedia guest review

4/10 Fair

SK, 7-night trip
Verified Hotels.com guest review

6/10 Good

SK, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Muhammad Adam, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mahamat Rasidi, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Tan, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Need much improvement on the amenity.
Carrie, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Syazwan, 1-night trip
Verified Expedia guest review

4/10 Fair

Dirty
Toilet ‘s water is yellowish . And there were some hair on the toilet floor. Floor is dirty and dusty , looks like they didn’t vacumn the floor . The room bed has some insects , bitten my husband’s back terribly.
Tee, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

The hotel is located in Ampang business centre where there are grocery, 7-11, guardian, eateries such as mamak, Japanese food, fast food, Chinese food, laundry etc. Good for business trip or visiting purpose as it is very convenient and strategically located. Blackwood cafe is just beside the lobby. Room is clean but very small (not a big deal if you just need to get shower and sleep done there). Basic amenities such as shower gel toothbrush etc included. There is water machine and air purifier located at common area of each floor.
1-night family trip
Verified Expedia guest review