Guests
All properties in Simpang Ampat, Penang, Malaysia

The Upper House Hotel

3-star hotel in Simpang Ampat with outdoor pool and pool bar

  • Free WiFi and free parking
From
S$79

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Image gallery

  • Premier King - Guest Room
  • Premier King - Guest Room
  • Premier King - Bathroom
  • Upper King (No Windows) - Bathroom
  • Premier King - Guest Room
Premier King - Guest Room. Image 1 of 15.
1 / 15Premier King - Guest Room
22A Jalan Vervea 10, Simpang Ampat, 14110, Penang, Malaysia
8.4.Very good.
  • nice property. wish the bar was open.

    Jan 15, 2022

  • New hotel. Everything was good naturally. Staff is also friendly. Rate should be adjusted…

    Jan 9, 2022

See all 5 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 89 smoke-free guestrooms
  • Daily housekeeping
  • Outdoor pool
  • Breakfast available
  • Pool bar
  • 24-hour front desk

For families

  • Private bathroom
  • Daily housekeeping
  • Hair dryer
  • Blackout drapes/curtains
  • Elevator
  • Minibar

What’s around

  • Design Village Outlet Mall - 10 min walk
  • Bukit Batu Kawan - 2.4 mi / 3.8 km
  • Negeri Pulau Pinang Stadium - 2.9 mi / 4.7 km
  • Pulau Aman - 3.9 mi / 6.3 km
  • Bukit Kecil Hujung - 6 mi / 9.7 km
  • Bukit Cempedak - 7.6 mi / 12.2 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Upper King
  • Upper Twin
  • Executive King
  • Executive Twin Room
  • Premier King
  • Upper King (No Windows)
  • Upper Twin (No Windows)

What’s around

Landmarks

  • Design Village Outlet Mall - 10 min walk
  • Bukit Batu Kawan - 2.4 mi / 3.8 km
  • Negeri Pulau Pinang Stadium - 2.9 mi / 4.7 km
  • Pulau Aman - 3.9 mi / 6.3 km
  • Bukit Kecil Hujung - 6 mi / 9.7 km
  • Bukit Cempedak - 7.6 mi / 12.2 km
  • AEON Mall Bukit Mertajam - 11.4 mi / 18.3 km
  • Bukit Sungai Merah - 10 mi / 16.2 km
  • Bukit Badak Mati - 12.7 mi / 20.5 km
  • St. Anne's Church - 14.1 mi / 22.7 km
  • Sungai Keladi - 14.4 mi / 23.2 km

Getting around

  • Penang Intl. Airport (PEN) - 27 min drive
  • Penang Sentral - 27 min drive
map
See on map
22A Jalan Vervea 10, Simpang Ampat, 14110, Penang, Malaysia

At a glance

Hotel size

  • This hotel has 89 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited
  • Street parking available

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Bar/lounge
  • Coffee shop/cafe
  • Poolside bar
  • Water dispenser

Things to do

  • Number of outdoor pools - 1

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage

Facilities

  • Elevator

Languages Spoken

  • English
  • Malay

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable depositPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: MYR 100.00 per accommodation, per stay

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Breakfast costs between MYR 25 and MYR 30 for adults, and MYR 15 and MYR 20 for children (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 7:00 AM to 8:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Periodic temperature checks are conducted on staff and temperature checks are available to guests.

Policies

Only registered guests are allowed in the guestrooms.

This property accepts credit cards, debit cards and cash.

Also known as

  • The Upper House Hotel Hotel
  • The Upper House Hotel Simpang Ampat
  • The Upper House Hotel Hotel Simpang Ampat

*See fees & policies for additional details or extra charges

FAQs

  • Yes, The Upper House Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 8:00 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
  • Yes. Nearby restaurants include Starbucks (12-min walk), Prawn Village (3.4 mi), and Fish Village (4.4 mi).
  • The Upper House Hotel has an outdoor pool.
8.4.Very good.
  • 6.0.Good

    Too small to stay.

    Not meant for us. Too small and compact. Just for sleeping is ok. Cannot stay for too long coz too small.

    mariam, 1 night trip, Dec 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I love the design of this hotel, very cozy. Everything is excellent except the breakfast which did not make sense, served curry chicken rice and spaghetti as breakfast

    KIM YENG, 1 night family trip, Oct 27, 2021

    Verified Expedia guest review

  • 8.0.Very good

    1 night business trip, Apr 27, 2021

    Verified Hotels.com guest review

See all 5 reviews