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The Star Grand Hotel and Residences Sydney

Photo gallery for The Star Grand Hotel and Residences Sydney

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Overview of The Star Grand Hotel and Residences Sydney

The Star Grand Hotel and Residences Sydney

5.0 star property
Luxury hotel with spa, near Star Casino
8.8 out of 10 Fabulous
8.8/10 Fabulous

1,000 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Parking available
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
Map
80 Pyrmont Street, Pyrmont, NSW, 2009
Main amenities
  • Daily housekeeping
  • Casino
  • Full-service spa
  • Outdoor pool
  • Nightclub
  • Fitness centre
  • Sauna
  • Steam room
  • Self parking
  • Spa tub
  • 24-hour room service
  • Business centre
For families
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In Pyrmont
  • Star Casino - 1 min walk
  • International Convention Centre Sydney - 13 min walk
  • SEA LIFE Sydney Aquarium - 14 min walk
  • Sydney Town Hall - 19 min walk
  • Sydney Tower - 19 min walk
  • Hyde Park - 20 min walk
  • Capitol Theatre - 24 min walk
  • University of Sydney - 27 min walk
  • Overseas Passenger Terminal - 33 min walk
  • Circular Quay - 34 min walk

Getting around

  • Sydney Airport (SYD) - 28 min drive
  • Sydney Redfern Station - 4 min drive
  • Exhibition Centre Station - 13 min walk
  • Sydney Central Station - 28 min walk
  • Star City Light Rail Station - 3 min walk
  • John Street Square Light Rail Station - 5 min walk
  • Pyrmont Bay Light Rail Station - 5 min walk

Restaurants

  • Marquee - the Star, Sydney - 1 min walk
  • Quick Brown Fox Eatery - 2 min walk
  • Din Tai Fung - 1 min walk
  • BLACK by ezard - 1 min walk
  • Vantage - 1 min walk
Map

About this property

The Star Grand Hotel and Residences Sydney

Placing you only steps from Star Casino, The Star Grand Hotel and Residences Sydney features a casino and a nightclub. Guests can go for a swim in the outdoor pool, then visit the spa to be pampered with massages. Other highlights at this luxurious hotel include a fitness centre, a hot tub and a sauna. Fellow travellers say great things about the helpful staff and overall value. The property is only a short walk to public transportation: Star City Light Rail Station is 3 minutes and John Street Square Light Rail Station is 5 minutes.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 480 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (AUD 40 per night)
  • Wheelchair-accessible parking on site
  • On-site parking includes off-street options

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 24-hour room service

Travelling with children

  • Local/corner shop

What to do

  • Shopping

Working away

  • Business centre
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 1999
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • Casino
  • Full-service spa
  • Nightclub
  • 312 casino gaming tables
  • 1500 casino slot machines
  • Hot tub
  • 3 casino VIP rooms
  • Sauna
  • Steam room

Accessibility

  • Braille/raised signage
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • 18 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 145
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • IPod docking station
  • Television
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down duvet
  • Premium bedding
  • Tempur-Pedic mattress
  • Free cot/infant bed

What to enjoy

  • Individually decorated

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Fees & policies

Optional extras

  • Credit card charges are subject to an extra charge of 2 per cent

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Sauna
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Sauna
  • Hot tub

Children & extra beds

  • Rollaway beds are available for AUD 80.0 per night

Parking

  • Self-parking costs AUD 40 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast and through room service.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Astral Tower Star
Astral Tower Star Hotel Pyrmont
Astral Tower Star Pyrmont
Star Astral Tower
Astral Tower Hotel Pyrmont
Astral Tower Hotel
Astral Tower Pyrmont
Star Grand Hotel Sydney
Star Grand Hotel
Star Grand Sydney
Star Grand
Hotel The Star Grand, Hotel & Residences Sydney Pyrmont
Pyrmont The Star Grand, Hotel & Residences Sydney Hotel
Hotel The Star Grand, Hotel & Residences Sydney
The Star Grand, Hotel & Residences Sydney Pyrmont
Astral Tower Residences at The Star
Pyrmont Astral Tower and Residences Hotel
Hotel Astral Tower and Residences
Astral Tower and Residences Pyrmont
The Star Grand Hotel Residences Sydney
Astral Tower Residences at The Star
Astral Tower
The Star Grand Hotel and Residences Sydney Hotel Pyrmont
The Star Grand Hotel and Residences Sydney Hotel
The Star Grand Hotel and Residences Sydney Pyrmont
The Star Grand Hotel Residences Sydney
Astral Tower Residences at The Star
Astral Tower Residences
The Star Residences Sydney

Frequently asked questions

Does The Star Grand Hotel and Residences Sydney offer free cancellation for a full refund?
Yes, The Star Grand Hotel and Residences Sydney does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Star Grand Hotel and Residences Sydney?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Star Grand Hotel and Residences Sydney?
Yes, there's an outdoor pool.
Are pets allowed at The Star Grand Hotel and Residences Sydney?
Sorry, pets aren't allowed.
Is parking offered on site at The Star Grand Hotel and Residences Sydney?
Yes. Self-parking costs AUD 40 per night.
What are the check-in and check-out times at The Star Grand Hotel and Residences Sydney?
You can check in from 3 PM - midnight. Check-out time is 11 AM. Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at The Star Grand Hotel and Residences Sydney?
Yes, the 39558 square-foot casino features 1500 slot machines and 312 gaming tables.
What is there to do at The Star Grand Hotel and Residences Sydney and nearby?
The Star Grand Hotel and Residences Sydney has a casino, a nightclub and a spa, as well as an outdoor pool and a steam room.
What's the area around The Star Grand Hotel and Residences Sydney like?
The Star Grand Hotel and Residences Sydney is located on the waterfront in Pyrmont, a short 3-minute walk from Star City Light Rail Station and 14 minutes' walk from SEA LIFE Sydney Aquarium. Travellers love the hotel's prime location.

Reviews

8.8

Fabulous

9.1/10

Cleanliness

8.9/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Charles, 1-night trip
Verified Hotels.com guest review

8/10 Very good

not bad but for the price i expected more
rooms are nice but there was no tea coffee or water in the rooms even though there was a coffee machine and cups. The fan in the bathroom goes all night with no way to turn off which was hard to sleep through
1-night business trip
Verified Hotels.com guest review

4/10 Fair

ebony, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Outstanding
Comfortable & good view of darling harbour
David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Haard, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Kristina, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Cuong, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Everything you would expect from a high end hotel. Quite, comfortable and exceptionally clean rooms with staff who are extremely courteous, friendly and helpful
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nicole, 1-night trip
Verified Hotels.com guest review