All properties in Tulum, Tulum, Quintana Roo, Mexico

Hotel Bardo

4-star hotel in Tulum City Center with spa and outdoor pool

  • Free WiFi and free parking

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19.
No photos available
  • I booked this boutique hotel for 3 nights to celebrate my fiance's birthday and it turned…

    Dec 20, 2020

  • Amazing my 4day stay. The vibes are magical..beautiful place i have no…

    Dec 19, 2020

See all 69 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Dining options
Easy parking
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 30 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available

For families

  • Free cribs/infant beds
  • Private pool
  • Separate dining area
  • Separate sitting area
  • Free toiletries
  • Terrace

What’s around

  • In Tulum City Center
  • Dos Aguas Park - 19 min walk
  • Cenote Crystal - 41 min walk
  • Tulum National Park - 2.3 mi / 3.8 km
  • Tulum Mayan Ruins - 3.3 mi / 5.4 km
  • Tulum Beach - 4 mi / 6.4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Villa


  • In Tulum City Center
  • Dos Aguas Park - 19 min walk
  • Cenote Crystal - 41 min walk

What’s around


  • In Tulum City Center
  • Dos Aguas Park - 19 min walk
  • Cenote Crystal - 41 min walk
  • Tulum National Park - 2.3 mi / 3.8 km
  • Tulum Mayan Ruins - 3.3 mi / 5.4 km
  • Tulum Beach - 4 mi / 6.4 km
  • Playa Paraiso - 4.7 mi / 7.6 km
  • Gran Cenote - 3.7 mi / 5.9 km
  • Las Palmas Public Beach - 4.4 mi / 7 km
  • Tulum Monkey Sanctuary - 5.3 mi / 8.5 km
  • Sian Ka'an Biosphere Reserve - 6.9 mi / 11.1 km

At a glance

Hotel size

  • This hotel has 30 rooms


  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets stay free (dogs only)
  • Restrictions apply*
  • Up to 44 lbs


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Water dispenser

Things to do

  • Outdoor pool
  • Full-service spa


  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop


  • Terrace
  • Library
  • Television in common areas

Languages Spoken

  • English
  • German
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Espresso maker

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • Private pool
  • Private plunge pool
  • In-room massage available
  • Yard
  • Separate dining area
  • Separate sitting area

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, Healing Tulum. Services include deep-tissue massages and hot stone massages.

The spa is open daily.


Milam - Onsite fine-dining restaurant.

Bardo's Bar - Onsite cocktail bar. Open daily.

Small print

Also known as

  • Hotel Bardo Hotel
  • Hotel Bardo Tulum
  • Hotel Bardo Hotel Tulum

Optional extras

Breakfast costs between USD 10 and USD 20 per person (approximately)


For details on pet restrictions, contact the property at the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and debit cards. Cash is not accepted. 

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, Hotel Bardo does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Yes, dogs stay free, with a maximum weight of 44 lbs per pet. Service animals are exempt from fees.
  • You can check in from 3:00 PM - 11:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, Milam. Nearby restaurants include El Camello Jr (9-min walk), Los Aguachiles Tulum (10-min walk), and La Barracuda (11-min walk).
  • Hotel Bardo has a spa and private plunge pools.
  • 2.0.Poor

    Do NOT stay here - Not Peaceful

    I was very disappointed with my stay at Hotel Bardo. It was my first time going to Mexico and I was so excited to get away on a wellness retreat. Prior to arriving, they reached out and asked if I needed a car to pick me up at the airport and I thought that was a great sign. However, no car ever arrived and no one got back to me from the hotel. I had to wait at the airport and find a trusted car. When I arrived to the hotel, they let me know that they were building a new boutique and there was some construction. My villa was directly in front of the construction and the workers used power tools and heavy machinery from 8am to 3-4am every day. It was extremely loud and upsetting for what was supposed to be a wellness retreat. I recorded video and sent it to the managers. They apologized profusely and offered me a comped night. Unfortunately, they never issued the refund back to my credit card. There are SO many wonderful retreats in Tulum. I highly recommend not staying at this one especially if you are alone and looking for a peaceful stay. Their communication is absolutely terrible.

    4 night trip, Dec 7, 2020

    Verified guest review

  • 10.0.Exceptional


    This place is a breath of fresh air. The privacy, intimacy and luxury makes it the best place by far in Tulum. The staff was AMAZING! I would definitely come back here again.

    2 night trip, Dec 3, 2020

    Verified guest review

  • 10.0.Exceptional


    Our stay was excellent, it could not have been better. We checked in and the staff was very gracious and friendly. The suite is perfect for a day or two away from the hustle and bustle of the beach road. I would highly recommend the bardo hotel. Clean, well kept, and very trendy boutique

    Seth, 1 night trip, Nov 30, 2020

    Verified guest review

  • 10.0.Exceptional

    The staff here from the front desk all the way to the folks who maintain and clean the various spaces within the property were delightful. I proposed to my fiancé during this trip and Julian made the evening return to our villa as special as the moment was. Additionally, she and I’d both like to give a shout to Fidel and Paola who served us many nights at the hotel restaurant. They were a real pleasure and added greatly to our experience. Thanks to the Bardo Team!

    Mateo, 6 night romance trip, Oct 28, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Honestly the best hotel in Tulum, right in the heart of the city.Their attention to detail is unreal, the front staff made sure we had transportation for all of our outings Mayda and Lily were awesome Lily even help us after she was off this transportation back to the hotel. The pool was gorgeous and they light up the grounds at night the pics do not do it justice- breathtaking

    Previoys, 2 night trip with friends, Oct 24, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Hotel Bardo is absolutely amazing

    Best trip ever!

    Andrea, 1 night trip, Oct 22, 2020

    Verified guest review

  • 10.0.Exceptional

    Great decor ! Friendly and attentive staff ! Food was amazing! I will definitely be back !

    Nekemma, 2 night romance trip, Oct 11, 2020

    Verified Orbitz guest review

  • 10.0.Exceptional

    Amazing accommodations!

    Diego, 4 night trip, Sep 22, 2020

    Verified guest review

  • 10.0.Exceptional

    Hotel Bardo, a Class of its own!

    This hotel is absolutely amazing! This by far has the be the best place to stay at in Tulum. From the hotel, food, staff, management. Absolutely amazing!

    Sean, 3 night business trip, Sep 9, 2020

    Verified guest review

  • 10.0.Exceptional

    Great vibe and very relaxing. The food is awesome and reasonably priced. The rooms are really comfortable and love the dipping pool at the room.

    Rick, 4 night family trip, Sep 4, 2020

    Verified Expedia guest review

See all 69 reviews