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Hotel Bardo
4-star hotel in Tulum City Center with spa and outdoor pool
- Great for families
- Free WiFi and free parking
- Collect stamps
- Price Guarantee
FromS$632S$361
Restrictions related to your trip
Mexico may have travel restrictions in place due to COVID-19.
9.4.Exceptional.69 verified Hotels.com guest reviews
I booked this boutique hotel for 3 nights to celebrate my fiance's birthday and it turned…
Dec 20, 2020
Amazing experience..love my 4day stay. The vibes are magical..beautiful place i have no…
Dec 19, 2020
Official standards
This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Shield between guests and staff in main contact areas
- Social distancing measures are in place
- 48 hours Gap period enforced between guest stays -
- Contactless check-in is available
- Protective clothing is available to guests
- Masks are available to guests
- Guests are provided with free hand sanitizer
Guests rated location
Quiet19 positive mentions
Safe14 positive mentions
Convenient11 positive mentions
Dining options11 positive mentions
Easy parking11 positive mentions
- Free WiFi
- Free parking
- Pool
- Non-smoking
- Air Conditioning
Property highlights
Main amenities
- 30 smoke-free guestrooms
- Daily housekeeping
- Restaurant and bar/lounge
- Full-service spa
- Outdoor pool
- Breakfast available
For families
- Free cribs/infant beds
- Private pool
- Separate dining area
- Separate sitting area
- Free toiletries
- Terrace
What’s around
- In Tulum City Center
- Dos Aguas Park - 19 min walk
- Cenote Crystal - 41 min walk
- Tulum National Park - 2.3 mi / 3.8 km
- Tulum Mayan Ruins - 3.3 mi / 5.4 km
- Tulum Beach - 4 mi / 6.4 km
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Deluxe Villa
Location
- In Tulum City Center
- Dos Aguas Park - 19 min walk
- Cenote Crystal - 41 min walk
What’s around
Landmarks
- In Tulum City Center
- Dos Aguas Park - 19 min walk
- Cenote Crystal - 41 min walk
- Tulum National Park - 2.3 mi / 3.8 km
- Tulum Mayan Ruins - 3.3 mi / 5.4 km
- Tulum Beach - 4 mi / 6.4 km
- Playa Paraiso - 4.7 mi / 7.6 km
- Gran Cenote - 3.7 mi / 5.9 km
- Las Palmas Public Beach - 4.4 mi / 7 km
- Tulum Monkey Sanctuary - 5.3 mi / 8.5 km
- Sian Ka'an Biosphere Reserve - 6.9 mi / 11.1 km
At a glance
Hotel size
- This hotel has 30 rooms
Arriving/leaving
- Check-in time 3:00 PM-11:00 PM
- Check-out time is noon
Restrictions related to your trip
- Mexico may have travel restrictions in place due to COVID-19.
Special check-in instructions
The front desk is open daily from 7:30 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
- Pets stay free (dogs only)
- Restrictions apply*
- Up to 44 lbs
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free onsite self parking
Other information
- Smoke-free property
In the hotel
Food and drink
- Cooked-to-order breakfast daily (surcharge)
- Restaurant
- Bar/lounge
- Room service (during limited hours)
- Water dispenser
Things to do
- Outdoor pool
- Full-service spa
Services
- Front desk (limited hours)
- Concierge services
- Tours/ticket assistance
- Dry cleaning/laundry service
- Laundry facilities
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
Facilities
- Terrace
- Library
- Television in common areas
Languages Spoken
- English
- German
- Italian
- Portuguese
- Spanish
In the room
Home comforts
- Air conditioning
- Ceiling fan
- Espresso maker
Sleep well
- Down comforter
- Blackout drapes/curtains
- Premium bedding
- Pillowtop mattress
Things to enjoy
- Private pool
- Private plunge pool
- In-room massage available
- Yard
- Separate dining area
- Separate sitting area
Freshen up
- Rainfall showerhead
- Shower only
- Free toiletries
- Hair dryer
Stay connected
- Free WiFi
- Phone
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe (laptop compatible)
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Healing Tulum. Services include deep-tissue massages and hot stone massages.
The spa is open daily.
Dining
Milam - Onsite fine-dining restaurant.
Bardo's Bar - Onsite cocktail bar. Open daily.
Bardo's Bar - Onsite cocktail bar. Open daily.
Small print
Also known as
- Hotel Bardo Hotel
- Hotel Bardo Tulum
- Hotel Bardo Hotel Tulum
Optional extras
Breakfast costs between USD 10 and USD 20 per person (approximately)
Policies
For details on pet restrictions, contact the property at the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
Each guestroom is kept vacant for a minimum of 48 hours between bookings.
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.
This property accepts credit cards and debit cards. Cash is not accepted.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
FAQs
- Yes, Hotel Bardo does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
- Yes, there's free self parking.
- Yes, there's an outdoor pool.
- Yes, dogs stay free, with a maximum weight of 44 lbs per pet. Service animals are exempt from fees.
- You can check in from 3:00 PM - 11:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
- Yes, there's an onsite restaurant, Milam. Nearby restaurants include El Camello Jr (9-min walk), Los Aguachiles Tulum (10-min walk), and La Barracuda (11-min walk).
- Hotel Bardo has a spa and private plunge pools.
9.4.Exceptional.69 verified Hotels.com guest reviews
- 2.0.Poor
Do NOT stay here - Not Peaceful
I was very disappointed with my stay at Hotel Bardo. It was my first time going to Mexico and I was so excited to get away on a wellness retreat. Prior to arriving, they reached out and asked if I needed a car to pick me up at the airport and I thought that was a great sign. However, no car ever arrived and no one got back to me from the hotel. I had to wait at the airport and find a trusted car. When I arrived to the hotel, they let me know that they were building a new boutique and there was some construction. My villa was directly in front of the construction and the workers used power tools and heavy machinery from 8am to 3-4am every day. It was extremely loud and upsetting for what was supposed to be a wellness retreat. I recorded video and sent it to the managers. They apologized profusely and offered me a comped night. Unfortunately, they never issued the refund back to my credit card. There are SO many wonderful retreats in Tulum. I highly recommend not staying at this one especially if you are alone and looking for a peaceful stay. Their communication is absolutely terrible.
4 night trip, Dec 7, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
I RECOMMENDED 100%
This place is a breath of fresh air. The privacy, intimacy and luxury makes it the best place by far in Tulum. The staff was AMAZING! I would definitely come back here again.
2 night trip, Dec 3, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
TREBDY BADRO BOTIQUE
Our stay was excellent, it could not have been better. We checked in and the staff was very gracious and friendly. The suite is perfect for a day or two away from the hustle and bustle of the beach road. I would highly recommend the bardo hotel. Clean, well kept, and very trendy boutique
Seth, 1 night trip, Nov 30, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
The staff here from the front desk all the way to the folks who maintain and clean the various spaces within the property were delightful. I proposed to my fiancé during this trip and Julian made the evening return to our villa as special as the moment was. Additionally, she and I’d both like to give a shout to Fidel and Paola who served us many nights at the hotel restaurant. They were a real pleasure and added greatly to our experience. Thanks to the Bardo Team!
Mateo, 6 night romance trip, Oct 28, 2020
Verified Expedia guest review
- 10.0.Exceptional
Honestly the best hotel in Tulum, right in the heart of the city.Their attention to detail is unreal, the front staff made sure we had transportation for all of our outings Mayda and Lily were awesome Lily even help us after she was off this transportation back to the hotel. The pool was gorgeous and they light up the grounds at night the pics do not do it justice- breathtaking
Previoys, 2 night trip with friends, Oct 24, 2020
Verified Expedia guest review
- 10.0.Exceptional
Hotel Bardo is absolutely amazing
Best trip ever!
Andrea, 1 night trip, Oct 22, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
Great decor ! Friendly and attentive staff ! Food was amazing! I will definitely be back !
Nekemma, 2 night romance trip, Oct 11, 2020
Verified Orbitz guest review
- 10.0.Exceptional
Amazing accommodations!
Diego, 4 night trip, Sep 22, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
Hotel Bardo, a Class of its own!
This hotel is absolutely amazing! This by far has the be the best place to stay at in Tulum. From the hotel, food, staff, management. Absolutely amazing!
Sean, 3 night business trip, Sep 9, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
Great vibe and very relaxing. The food is awesome and reasonably priced. The rooms are really comfortable and love the dipping pool at the room.
Rick, 4 night family trip, Sep 4, 2020
Verified Expedia guest review