Guests
All properties in Soufrière, St. Lucia

Sugar Beach, A Viceroy Resort

Upscale beachfront resort with spa, near Jalousie Beach

  • Free WiFi and free parking
From
S$1,646

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Image gallery

  • Room, 4 Bedrooms, Beachfront (Collection) - Guest Room View
  • Room, 4 Bedrooms, Beachfront (Collection) - Guest Room View
  • Beach
  • Beach
  • Room, 4 Bedrooms, Beachfront (Collection) - Guest Room View
Room, 4 Bedrooms, Beachfront (Collection) - Guest Room View. Image 1 of 143.
1 / 143Room, 4 Bedrooms, Beachfront (Collection) - Guest Room View
Val des Pitons, Soufriere, St. Lucia
9.6.Exceptional.
  • Fantastic service by the team. We were very well looked after and felt time VIP’s. Lots…

    Mar 4, 2022

  • Amazing luxury trip. Staff was absolutely excellent and atmosphere is unparalleled.

    Jan 31, 2022

See all 302 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Dining options
Transport options
Convenient
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 96 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • Restaurant and 2 beach bars
  • Full-service spa
  • Outdoor pool

Feel at home

  • Children's club
  • Playground on site
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Supervised childcare/activities (surcharge)
  • Television

What’s around

  • On the beach
  • Jalousie Beach - 3 min walk
  • Gros Piton - 29 min walk
  • Windward Islands - 1 min walk
  • Pitons Management Area - 1 min walk
  • Piton Falls - 10 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Grand Villa (Luxury)
  • Superior Room (Sugar Mill)
  • Luxury Villa
  • Superior Villa
  • Luxury Room (Sugar Mill)
  • Luxury Bungalow, Beachfront
  • Grand Villa, 2 Bedrooms
  • Luxury Cottage
  • Room, 2 Bedrooms, Ocean View (Residence)
  • Room, 3 Bedrooms, Ocean View (Residence)
  • Room, 4 Bedrooms, Ocean View (Residence)
  • Grand Villa, Ocean View
  • Villa, 2 Bedrooms, Ocean View (Residence)
  • Room, 3 Bedrooms (Residence)
  • Room, 3 Bedrooms, Oceanfront (Residence)
  • Room, 4 Bedrooms (Residence)
  • Room, 4 Bedrooms, Oceanfront (Residence)
  • Superior Cottage (Luxury)
  • Villa, 3 Bedrooms (Residence)
  • Room, 1 Bedroom (Residence)
  • Room, 1 Bedroom, Ocean View (Residence)
  • Superior Cottage, 2 Bedrooms
  • Luxury Bungalow, 2 Bedrooms
  • Room, 4 Bedrooms, Beachfront (Collection)
  • Villa, 3 Bedrooms, Ocean View (Residence)

What’s around

Landmarks

  • On the beach
  • Jalousie Beach - 3 min walk
  • Gros Piton - 29 min walk
  • Windward Islands - 1 min walk
  • Pitons Management Area - 1 min walk
  • Piton Falls - 10 min walk
  • Petit Piton - 11 min walk
  • Morne Coubaril Estate - 37 min walk
  • Zaka Art Cafe - 43 min walk
  • Church of the Assumption - 44 min walk
  • Sulphur Springs - 2.7 mi / 4.4 km

Getting around

  • Hewanorra Intl. Airport (UVF) - 58 min drive
  • George F. L. Charles Airport (SLU) - 90 min drive
map
See on map
Val des Pitons, Soufriere, St. Lucia

At a glance

Hotel size

  • This hotel has 96 rooms
  • This hotel is arranged over 1 floor

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • 2 beach bars
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Fitness classes on site
  • Fishing on site
  • Helicopter/airplane tours on site
  • Hiking/biking trails on site
  • Pilates classes on site
  • Playground on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Tennis lessons on site
  • Water skiing on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Mountain biking nearby

Working away

  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 1997
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Languages Spoken

  • English
  • French
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers

Sleep well

  • Turndown service
  • Premium bedding

Things to enjoy

  • Furnished patio

Freshen up

  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels
  • DVD player

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Rainforset Spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials, and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

Bayside - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Sauna
  • Tennis on site
  • Fitness classes on site
  • Fishing on site
  • Helicopter/airplane tours on site
  • Hiking/biking trails on site
  • Pilates classes on site
  • Playground on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Tennis lessons on site
  • Water skiing on site
  • Windsurfing on site
  • Yoga classes/instruction on site

Nearby

  • Mountain biking nearby

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: USD 6.00 per person, per night for adults; USD 3.00 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of USD 48.00 for adults and USD 26.40 for children (approximately)

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Sugar Beach Viceroy
  • Sugar Beach, A Viceroy Resort Soufriere
  • Jalousie Plantation St Lucia
  • Sugar Beach, A Viceroy Resort St. Lucia/Soufriere
  • Sugar Beach, A Viceroy Resort Resort Soufriere
  • Sugar Beach, A Viceroy
  • Sugar Beach Viceroy Resort Soufriere
  • Sugar Beach Viceroy Soufriere
  • Viceroy Resort
  • Viceroy Resort Sugar Beach
  • Viceroy Sugar Beach
  • Jalousie Hilton
  • Sugar Beach, A Viceroy Resort Resort

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Sugar Beach, A Viceroy Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Zaka Art Cafe (2.6 mi), jah lambs (2.6 mi), and De Belle View (2.7 mi).
  • Have fun with onsite activities like sailing, water skiing, and windsurfing and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics, helicopter/airplane tours, and Pilates. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Sugar Beach, A Viceroy Resort also has 2 beach bars, a nightclub, and a sauna, as well as a health club and a garden.
9.6.Exceptional.
  • 10.0.Exceptional

    The whole resort was amazing. Wonderful food, enough beach chairs friendly and helpful staff. Especially our butler Peter was just the best!

    Wayne and Ann, 9 night family trip, Jan 14, 2022

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent Stay Despite Peak Season

    Sugar Beach is a superior resort, and truly beautiful. The lead photo on hotels.com is misleading, however, as that beautiful wood deck and pool is a view from a private residence on site. We were there at a peak time over New Years, which presented its own issues—reserving any chair on the beach required you to be there before 7am to drop something personal, a system lots of resorts use, but which is quite frustrating—but the staff was great, the rooms very comfortable, and the scenery unparalleled, as the hotel is situated between the world-famous pitons. Because of how hilly it is, most people in the standard rooms up the hill will use the jitney service (you have a little dedicated cell phone for a butler who arranges pick ups and such). The one real strike against this Viceroy property is that they don’t have an electric fleet (especially luxury golf carts) for these vehicles. Hopefully they’ll make that adjustments soon. As expected, the food and drinks are very expensive, so plan accordingly. For rum drink orders, I recommend no added sugar / syrup, and a liquor floater on top. As far as activities are concerned, the beach has all sorts of toys to play with - paddle boards, small sailboats, snorkel equipment, etc. the wind around the pitons can be unpredictable, so sailing / windsurfing isn’t the easiest, but its nice ti have. All that said, we had a great trip and would go back in the future for sure.

    Christopher, 7 night family trip, Dec 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing!

    Amazing resort. Nicest place I’ve ever stayed in. Most beautiful location nestled between the Pitons. Great snorkeling and other water adventures right off the beach. Truly delightful rainforest spa. Very friendly staff.

    5 night trip, Dec 13, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing property--a truly special location with excellent amenities and even better service. Truly a once in a lifetime experience.

    Holly, 2 night romance trip, Nov 24, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    This is the most beautiful places we have ever been and we travel quite a bit. It is stunning. The service is great. The only thing I think needs improving is the quality of the food and the menus. The food is priced very expensive and doesn’t live up to the rest of the resort.

    Soujanya, 7 night family trip, Nov 20, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Wonderful resort with everything you can expect and more in a relaxing, luxury experience. Staff stood out most - everyone was so welcoming, efficient, knowledgeable. Our concierge/butler, Ms. Nayanka, was truly outstanding and elevated our experience, going above and beyond to help celebrate my husband's birthday. Restaurants (and bar areas) are all great - enough variety for all tastes. The updates to the resort this past summer/fall are fantastic (pool area, beachside cottages, large gym, Bayside restaurant)! Beach never crowded and with great setup and distance from each other; service beachside was excellent and attentive. Lots of water activities included; we did day time and night time snorkeling - loved it! Rainforest Spa is unique and a great way to kick off your stay; couples massage by 2 amazing masseuses for deep-tissue massages. And we visited the drive through Volcano and Sulphur Springs, only a 10-minute shuttle ride away - a must do. Overall, would not change a thing; this is a very special place. We will be back!

    Tuyet, 4 night romance trip, Nov 19, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    After getting married after many years of dating, we decided to treat ourselves to this beautiful resort on an island we had not been to yet. We are so glad we made the choice (and leap of faith) that we did because it couldn't have been better. We rented a Villa in the 900's for a week, one toward the end of "Bougainvillea drive", ultimately meaning that we had an absolutely incredible view. Every morning, we'd walk out to our private rear area and just sip coffee while admiring Petit Piton, which calmly towered over us. We could see Gros Piton when closer to our resort's beach, as well as when we participated in some watersports (think Paddleboarding). The "valley" in which Sugar Beach - especially our villa - was situated in is nearly breathtaking, no matter how many times you see it. The rear private area of our villa included a dip pool, lounge chairs with cabana, extended wooden deck for an even more expansive view, and an outdoor shower for quick rinses after excursions or trips from the beach. Overall, amenities in and at our villa were top-notch excluding the occasional minor maintenance item, which were quickly & kindly fixed upon our request to our butler. Service was great, *especially* from our butlers "Samaske" and "Siam". If I have mis-spelled, my apologies, because these two individuals made us feel right at home. They were sure to respect our privacy yet simultaneously cater to our every want & need, and we would never see them without big smiles on t

    Cody, 7 night romance trip, Nov 15, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    My wife and I stayed at Sugar Beach in November 2021 just a few weeks after they re-opened for renovations. The resort and the staff were absolutely amazing!! We stayed in one of the Sugar Mill Luxury rooms and it was so nice. The personal butler service as well as all of the stuff at the restaurants, beach area, and through out the grounds were so nice and helpful. The beach and pool area were absolutely perfect for anyone looking to get away for a relaxing and beautiful vacation. The beach is set in between two Pitons and provides some of the most beautiful views and sunsets.

    Timothy, 7 night romance trip, Nov 14, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    loved the service and hospitality and attention to detail for any of our needs. though there are several food options on site - each with a difference vibe - the cost for the options is incredibly expensive and the quality does not match the cost at all.

    andrew, 4 night romance trip, Nov 13, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful resort with friendly and highly attentive staff. Responsible safety measures in place for both COVID and Zika (they have a can of deet bug spray in the room for you if you'd like to use it)<-big perks for anyone visiting during a babymoon. They gave us an incredible room upgrade to celebrate our babymoon and really took time to make sure it felt like a special experience/trip for us.

    Dylan, 8 night romance trip, Nov 12, 2021

    Verified Expedia guest review

See all 302 reviews