6/10 Good
21 March 2020
Far from main hotel building. The 15min drive up to sky avenue can take time (if have a car).should provide shuttle service on call. Instead of every hr. When it was heavy rain one of the rooms has a little leak and the rattling sound from the closed door and windows were annoying. There were tiny bugs on the room slippers (in the packaging). The floor was too cold. Genting is a cold place, hotel should consider having more rugs/ fully carpet the rooms. Or have other type of flooring.
Air-con louvers are fixated. No bath tubs in this hotel. Lifts were faulty at times, and out of 4 lifts only 1-2 are open (probably becos of low occupancy) but the lifts that were open, one of them had some issues and tis resulted in long wait for lift.
Hotel lobby has nice smell.
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3-night family trip
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