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G-Luxe by Gloria Genting Highlands

Photo gallery for G-Luxe by Gloria Genting Highlands

Front of property
Indoor pool
Indoor pool
Indoor pool
Executive Deluxe Queen | In-room safe, desk, laptop workspace, blackout curtains

Overview of G-Luxe by Gloria Genting Highlands

G-Luxe by Gloria Genting Highlands

3.5 star property
Mountain hotel with indoor pool, near Genting SkyWorlds Theme Park

8.6/10 Fabulous

12 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Jalan Ion Delemen 1, Genting Highlands, Pahang, 69000

Room options

About this area

What's nearby

  • Genting SkyWorlds Theme Park - 10 min drive
  • Genting Highlands Premium Outlets - 19 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 75 min drive
  • Kuala Lumpur International Airport (KUL) - 103 min drive
  • Kuala Lumpur Gombak Station - 53 min drive
  • Serendah Station - 54 min drive
  • Batu Caves Station - 54 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Old Town White Coffee - 9 min drive
  • Good Friends - 10 min drive
  • Ming Ren - 10 min drive
  • Dragon-I - 10 min drive
  • Kobe Gyu Takumi - 10 min drive

About this property

G-Luxe by Gloria Genting Highlands

G-Luxe by Gloria Genting Highlands puts you within a 15-minute drive of Genting SkyWorlds Theme Park and offers an airport shuttle (available on request) for MYR 336 per vehicle. After having fun at the indoor pool, you can grab a bite to eat at the restaurant. Other features include a fitness centre, a children's pool and a garden.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 248 rooms
  • Arranged over 27 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free covered on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle from 6:00 AM to 10:30 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) on weekday mornings 7:30 AM–11:30 AM
  • Restaurant
  • Private dining

Travelling with children

  • Children's pool
  • Playground
  • Local/corner shop

What to do

  • Rock climbing
  • Ziplining
  • Hiking/biking trails nearby

Working away

  • Business centre
  • 4 meeting rooms
  • Conference space (240 square feet)

Services

  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • An indoor pool
  • Arcade/games room

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Grab bar near toilet

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • 40-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Cash deposit: MYR 200 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • To-go breakfast is offered for an extra charge of MYR 58 for adults and MYR 33 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MYR 336 per vehicle (one-way. Maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for MYR 175.0 per night
  • Guests must contact this property in advance to reserve rollaway/extra beds

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 11:00 AM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

G Luxe by Gloria Genting Highlands
G-Luxe by Gloria Genting Highlands Hotel
G-Luxe by Gloria Genting Highlands Genting Highlands
G-Luxe by Gloria Genting Highlands Hotel Genting Highlands

Frequently asked questions

Does G-Luxe by Gloria Genting Highlands offer free cancellation for a full refund?
Yes, G-Luxe by Gloria Genting Highlands does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at G-Luxe by Gloria Genting Highlands?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at G-Luxe by Gloria Genting Highlands?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 8:00 AM to 11:00 AM.
Are pets allowed at G-Luxe by Gloria Genting Highlands?
Sorry, pets aren't allowed.
Is parking offered on site at G-Luxe by Gloria Genting Highlands?
Yes, there's free self parking.
Is an airport shuttle service offered by G-Luxe by Gloria Genting Highlands?
Yes, an airport shuttle is available from 6:00 AM to 10:30 PM on request. The charge is MYR 336 per vehicle one-way.
What are the check-in and check-out times at G-Luxe by Gloria Genting Highlands?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at G-Luxe by Gloria Genting Highlands and nearby?
Have fun with on-site activities such as rock climbing and zip-lining. Additional recreation nearby includes casino gaming. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness centre and an arcade. G-Luxe by Gloria Genting Highlands also has a garden.
Are there restaurants at or near G-Luxe by Gloria Genting Highlands?
Yes, there's an on-site restaurant. Nearby restaurants include Old Town White Coffee (3.2 mi), Dragon-I (3.3 mi) and Good Friends (3.4 mi).

Reviews

8.6

Fabulous

9.5/10

Cleanliness

9.1/10

Staff & service

8.0/10

Amenities

9.3/10

Property conditions & facilities

Reviews

6/10 Good

Far from main hotel building. The 15min drive up to sky avenue can take time (if have a car).should provide shuttle service on call. Instead of every hr. When it was heavy rain one of the rooms has a little leak and the rattling sound from the closed door and windows were annoying. There were tiny bugs on the room slippers (in the packaging). The floor was too cold. Genting is a cold place, hotel should consider having more rugs/ fully carpet the rooms. Or have other type of flooring. Air-con louvers are fixated. No bath tubs in this hotel. Lifts were faulty at times, and out of 4 lifts only 1-2 are open (probably becos of low occupancy) but the lifts that were open, one of them had some issues and tis resulted in long wait for lift. Hotel lobby has nice smell.
3-night family trip
Verified Expedia guest review

4/10 Fair

No linkway to Casino
1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Heated swiming pool was the awesome in such a cold place
4-night family trip
Verified Expedia guest review

10/10 Exceptional

Up in the clouds!
The hotel was new, up in the clouds and 10 mins away from the hustle and bustle of resorts world. Perfect to be near yet so far for sanity. The staff were nice and attentive too. It is my fave mountain resort of its kind.
Joanne, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

The parking is way too far away from the hotel lobby. Overall experience is great with attentive reception staffs.
4-night trip
Verified Hotels.com guest review

8/10 Very good

Good Hotel, wrong location
The goods: Service style apartment, clean, modern & larger than your average sized hotel (Genting). Amenities are great, love the coffee machine. Service staff were great too. Bass: let's be honest, the only reason to travel up to genting was for resort World genting. It's located about 10 minutes drive away from RWG so not exactly convenient. Shuttle service always fully booked, so need to get grab/taxi or drive. The hotel itself needs to go through a series of lift changes, and maneuvering around different building, can be quite confusing. Overall, I'd still give a 4/5 stars for the hotel itself, the 1 unfortunate one star is on the position of the hotel itself
Grace, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

ONG, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

This hotel just started 3weeks ago before I move in. The hotel was clean and really new. The hotel is near to hotel first world but the route can be dangerous if the visibility goes down as the route is rather bend with the land slide happening near to the route. The room was perfect for me. A bedroom, a hall, a balcony with lousy view due to the construction outside and a toilet.
2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Nice hotel
Friendly staff, free shuttle bus, quiet , clear and good view
Ah Huat, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review