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Aloft San Juan

3.5-star hotel with outdoor pool, near Puerto Rico Convention Center

  • Free WiFi
From
S$227

Image gallery

  • Lobby
  • Lobby
  • Pool
  • Bathroom
  • Lobby
Lobby. Image 1 of 40.
1 / 40Lobby
8.4.Very good.
  • Great Accommodations. Brand New. Pristine clean. Great Location

    Apr 1, 2021

  • Super!

    Mar 26, 2021

See all 108 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Convenient
Walkable
Dining options
  • Free WiFi
  • Parking available
  • Pool
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 177 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Hair dryer

What’s around

  • In Isla Grande
  • Puerto Rico Convention Center - 3 min walk
  • Pan American Pier - 15 min walk
  • Condado Beach - 19 min walk
  • Port of San Juan - 2.7 mi / 4.3 km
  • San Juan Cathedral - 3.1 mi / 4.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • aloft, Room, 1 King Bed, Non Smoking, City View
  • aloft, Room, 2 Queen Beds, Non Smoking, City View
  • Room, 1 King Bed, City View, Corner
  • aloft, Suite, 1 King Bed, Non Smoking, Bay View

Location

  • In Isla Grande
  • Puerto Rico Convention Center - 3 min walk
  • Pan American Pier - 15 min walk

What’s around

Landmarks

  • In Isla Grande
  • Puerto Rico Convention Center - 3 min walk
  • Pan American Pier - 15 min walk
  • Condado Beach - 19 min walk
  • Port of San Juan - 2.7 mi / 4.3 km
  • San Juan Cathedral - 3.1 mi / 4.9 km
  • San Juan Gate - 3.1 mi / 5 km
  • Plaza las Americas - 3.2 mi / 5.2 km
  • Carolina Beach - 4.6 mi / 7.3 km
  • Isla Verde Beach - 6.3 mi / 10.2 km

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 13 min drive

At a glance

Hotel size

  • This hotel has 177 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only)*
  • 2 per room (up to 50 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (USD 18 per night)
  • Onsite valet parking (USD 20 per night)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • To-go breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • Coffee/tea in a common area

Things to do

  • Outdoor pool

Working away

  • 24-hour business center
  • Number of meeting rooms - 4
  • Conference center

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2019
  • Elevator
  • ATM/banking
  • Television in common areas

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered locks/deadbolt
  • Grab bar - near toilet

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 55-inch LCD TV
  • Netflix
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

Small print

Also known as

  • Aloft San Juan Hotel
  • Aloft San Juan San Juan
  • Aloft San Juan Hotel San Juan

Optional extras

Self parking costs USD 18 per night

Valet parking costs USD 20 per night

Breakfast costs between USD 10.00 and USD 18.00 for adults, and USD 10.00 and USD 18.00 for children (approximately)

Pets are allowed for an extra charge of USD 25 per pet, per night

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer and masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • Service fee: USD 16 per accommodation, per night
  • Resort fee: 18.32 percent of room rate

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Aloft San Juan does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 18 per night. Valet parking costs USD 20 per night.
  • Yes, there's an outdoor pool.
  • Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees.
  • You can check in from 4:00 PM - midnight. Check-out time is 11:00 AM.
  • Yes, there's an onsite restaurant. Nearby restaurants include Texas de Brazil (6-min walk), Macchiato Coffe Shop (13-min walk), and Café Ocho (2.2 mi).
  • No, this hotel doesn't have a casino, but Sheraton Casino (4-min walk) and Casino del Mar at La Concha Resort (9-min drive) are both nearby.
  • Aloft San Juan has an outdoor pool.
8.4.Very good.
  • 10.0.Exceptional

    Excelente, would recommend staying if traveling to the San Juan/condado área.

    Danielle, 3 night trip, Mar 19, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing

    Maria, 4 night business trip, Mar 11, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Awesome area, awesome hotel.

    It was all around great, rooms were clean. Service was absolutely amazing. Parking was paid but completely worth it. Super safe area. Very convenient.

    Chrystel, 2 night trip, Mar 5, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent choice

    Amazing hotel and amenities. Facilities are fantastic! Pool and pool bar amazing!

    Katherine, 2 night family trip, Feb 10, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    A lot of the area is being built up probably be a great location to hangout in about 4 months .

    Wes, 2 night trip, Jan 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Aloft San Juan

    The facilities and the staff are phenomenal. Unfortunately, due to the COVID-19 pandemic the daily cleaning room service were only available upon request

    Angel, 3 night family trip, Jan 21, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Clean stylish hotel with a good handle on Covid requirements.

    2 night business trip, Jan 20, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very Pleased!

    Staff were very professional, rooms were clean, people were social distancing by wearing masks, using hand sanitizer stations, and not walking in big groups, valet directed traffic well, overall excellent.

    LaKenya, 3 night trip with friends, Jan 15, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent customer service. The staff was very friendly and helpful. The hotel is very clean and comfortable. Nice area and close to restaurants. I will definitely stay here next time.

    Andrea, 3 night trip with friends, Jan 15, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fantastic stay!!!

    Absolutely exceptional service and overall experience! Staff is welcoming, helpful and truly attentive! Really impressed with hotel!!!

    Christian, 4 night trip with friends, Jan 14, 2021

    Verified Hotels.com guest review

See all 108 reviews