Guests
All properties in Victoria, British Columbia, Canada

Capital CityCenter Hotel

3-star hotel with restaurant, near Government Street

  • Free WiFi

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Deluxe Suite, 1 Bedroom, Kitchenette - Living Area
  • Living Area
  • Outdoor Pool
Outdoor Pool. Image 1 of 39.
1 / 39Outdoor Pool
1961 Douglas St, Victoria, V8T4K7, BC, Canada
8.0.Very good.
  • Value for money property is a great choice. Area is on the fringe of rough although…

    Aug 2, 2020

  • Very clean, quiet and spacious room. The bed was clean and comfy

    Mar 14, 2020

See all 559 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Easy parking
Quiet
Dining options
  • Free WiFi
  • Parking available
  • Pool
  • Airport transfer
  • Bathtub
  • Air Conditioning

Property highlights

Main amenities

  • 94 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Seasonal outdoor pool
  • Business center

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Microwave
  • Refrigerator
  • Private bathroom
  • Premium TV channels

What’s around

  • In Downtown Victoria
  • Victoria Harbour - 22 min walk
  • Government Street - 2 min walk
  • Royal BC Museum - 18 min walk
  • Victoria Clipper Ferry Terminal - 26 min walk
  • Victoria Fisherman's Wharf - 31 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 1 King Bed, Refrigerator & Microwave
  • Standard Double Room, 2 Double Beds
  • Standard Room, 1 King Bed, Kitchenette
  • Standard Double Room, 2 Double Beds, Kitchenette
  • Deluxe Suite, 1 Bedroom, Kitchenette
  • Deluxe Studio Suite, Courtyard View, Courtyard Area
  • Standard Room, 1 Queen Bed, Refrigerator & Microwave

What’s around

Landmarks

  • In Downtown Victoria
  • Victoria Harbour - 22 min walk
  • Government Street - 2 min walk
  • Royal BC Museum - 18 min walk
  • Victoria Clipper Ferry Terminal - 26 min walk
  • Victoria Fisherman's Wharf - 31 min walk
  • Save-On-Foods Memorial Centre - 4 min walk
  • Chinatown - 6 min walk
  • Lower Johnson Street - 7 min walk
  • The McPherson Playhouse - 8 min walk
  • Market Square - 10 min walk

Getting around

  • Victoria Intl. Airport (YYJ) - 24 min drive
  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) - 2 min drive
  • Friday Harbor, WA (FBS-Friday Harbor Sea Plane Base) - 179 min drive
  • Port Angeles, WA (CLM-William R. Fairchild Intl.) - 160 min drive
  • Bedwell Harbour, BC (YBW-Bedwell Harbour Seaplane Base) - 122 min drive
  • Airport shuttle (surcharge)
map
See on map
1961 Douglas St, Victoria, V8T4K7, BC, Canada

At a glance

Hotel size

  • This hotel has 94 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Specific rooms only*
  • 1 per room (up to 50 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle*

Parking

  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Free offsite parking nearby
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Facilities

  • Year Built - 1961
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace

Accessibility

  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Filipino
  • French
  • German

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping

Special features

Dining

Scallywags Eatery - This poolside restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Splash Lounge - This poolside cocktail bar specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Recreation

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Fees & policies

Refundable depositPay at property

  • Deposit: CAD 200.00 per stay

Optional extras

  • Breakfast costs between CAD 6 and CAD 15 for adults, and CAD 6 and CAD 15 for children (approximately)
  • Airport shuttle service is offered for an extra charge

Children & extra bedsPay at property

  • Rollaway beds are available for CAD 15.00 per day

PetsPay at property

  • Pet deposit: CAD 100.00 per stay
  • Pets are allowed for an extra charge of CAD 15 per pet, per day
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation to request a pet-friendly room

Pool, spa & gym (if applicable)Pay at property

  • The seasonal pool is open from May to September

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for lunch and dinner.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted.

Also known as

  • Capital CityCenter
  • Capital CityCenter Hotel
  • Capital CityCenter Hotel Victoria
  • Capital CityCenter Victoria
  • Capital CityCenter Hotel Hotel
  • Capital CityCenter Hotel Victoria
  • Capital CityCenter Hotel Hotel Victoria

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Capital CityCenter Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Parking spots may be limited.
  • Yes, there's a seasonal outdoor pool.
  • Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 50 lbs per pet. There's a charge of CAD 15 per pet, per day, and there's also a deposit of CAD 100.00 per stay. Service animals are exempt from fees.
  • You can check in from 3 PM - midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.
  • Yes, Scallywags Eatery offers alfresco dining, American cuisine, and pool views. Nearby restaurants include Saveur Restaurant (4-min walk), Brasserie L'ecole (6-min walk), and Jam Cafe (6-min walk).
  • Yes, an airport shuttle is available.
  • Have fun with activities like cycling, hiking, and kayaking, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy amenities like a seasonal outdoor pool and a garden.
8.0.Very good.
  • 6.0.Good

    I had issues with my door and was in a rush to go to event and my door wouldnt lock. So i asked and was told to leave it until maintenance came. I refused so i was moved room but didnt feel like the staff cared

    2 night romance trip, Mar 13, 2020

    Verified Expedia guest review

  • 8.0.Very good

    good stay with a parking spot ! Also closer to many attractions in victoria !

    1 night trip, Mar 13, 2020

    Verified Expedia guest review

  • 6.0.Good

    Excellwnt value for location. Batheoom has a batural flow vent which means,cold outsode, cold inside bsthroom. Very very very good value for Vicotora

    1 night family trip, Mar 13, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    it was very quiet at the hotel. Staff friendly. Very close to everything I needed.

    7 night family trip, Mar 10, 2020

    Verified Expedia guest review

  • 6.0.Good

    Room was a bit smoky and the overall condition of things was pretty run down.

    1 night business trip, Mar 6, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Good value for money and excellent location.clise to downtown and events at the Save On Foods Centre.

    3 night family trip, Mar 5, 2020

    Verified Expedia guest review

  • 6.0.Good

    The property was outdated and the room wasn't clean. Overall i'd give this motel a 2 star but again it is a motel so lower your expectations. The man at check in was very nice and friendly making it a pleasnt check in experience. The area is probably better in peak season, I was told to be mindful of my car and belongings and to beware or certain areas due to lots of homeless and drug addicts, that made me very uneasy. I only stayed for 1 night and thats all I would recommend especially if you're travelling alone. Might be a better option for peak summer months when there are lots of tourists and other people around.

    Kay, 2 night business trip, Mar 3, 2020

    Verified Expedia guest review

  • 2.0.Poor

    The service was very bad. Actually there was almost no device or help available at all. Receptionist at check in was incredibly rude, no help with bags, no room service or wifi (is there any hotel that doesn’t have wifi now?!). I expected waaaaaay more for the price I paid.

    2 night family trip, Mar 1, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    It was nice and clean, the only minor issue was that the heater made quite a bit of noise

    1 night business trip, Feb 25, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great experience

    Upgraded our room and had amazing service. Will definitely return and reccomend this hotel.

    Shane, 1 night trip, Feb 24, 2020

    Verified Hotels.com guest review

See all 559 reviews