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Axel Hotel San Sebastián - Adults Only

Adults-only hotel in San Sebastian Centro with 24-hour fitness

  • Free WiFi
From
S$142

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Calle Amara 26, San Sebastian, 20006, Spain
8.4.Very good.
  • Great hotel, well located. Only 10 (spanish minutes) to el centro and the beach. Very…

    Sep 13, 2021

  • The Axel is brand new and very fresh. They have excellent covid protocols in place. The…

    Sep 6, 2021

See all 120 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain) and SGS (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
Quiet
Convenient
Shopping

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free WiFi
    • Parking available
    • Pool
    • Non-smoking
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 100 smoke-free guestrooms
    • Daily housekeeping
    • Near the beach
    • Breakfast available
    • Seasonal outdoor pool
    • Coffee shop/café

    What’s around

    • In San Sebastian Centro
    • Concha Promenade - 5 min walk
    • Concha Beach - 8 min walk
    • Cathedral of the Good Shepherd - 9 min walk
    • Maria Cristina Bridge - 9 min walk
    • Alderdi-Eder Park - 13 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Axel City - Free health insurance included
    • Axel City Single Use - Free health insurance included
    • Superior Room
    • Axel Premium - Free health insurance included
    • Axel Junior Suite - Free health insurance included
    • Axel Suite - Free health insurance included
    • Executive Room - Free health insurance included

    What’s around

    Landmarks

    • In San Sebastian Centro
    • Concha Promenade - 5 min walk
    • Concha Beach - 8 min walk
    • Cathedral of the Good Shepherd - 9 min walk
    • Maria Cristina Bridge - 9 min walk
    • Alderdi-Eder Park - 13 min walk
    • San Sebastian City Hall - 14 min walk
    • Cristina Enea Park - 14 min walk
    • Tabakalera Donostia - 14 min walk
    • Goikoa Palace - 14 min walk
    • Casino Kursaal - 15 min walk

    Getting around

    • Bilbao Airport (BIO) - 62 min drive
    • San Sebastian (EAS) - 24 min drive
    • Biarritz (BIQ-Pays Basque) - 43 min drive
    • San Sebastian Amara Station - 4 min walk
    • Donostia-San Sebastián Station - 12 min walk
    • San Sebastian (YJH-San Sebastian-Donostia Train Station) - 12 min walk
    Profile: San Sebastian Centro

    Profile: San Sebastian Centro

    San Sebastian Centro is nestled between the golden sands of La Concha beach and the banks of the glistening Urumea river, and is the perfect place for shopping. Spend an afternoon at La Bretxa, a sprawling 19th-century construction that today plays host to both an upscale mall and a bustling fresh food market.

    Centro’s imposing City Hall was originally constructed as a lavish casino, and positively drips colonial glamor. If you’re in the mood for a romantic stroll, head to Plaza de Gizpukoa, and meander across its perfectly manicured lawns, past shimmering lily ponds and rainbow-colored flower beds.

    map
    See on map
    Calle Amara 26, San Sebastian, 20006, Spain

    At a glance

    Hotel size

    • This hotel has 100 rooms

    Arriving/leaving

    • Check-in time 3:00 PM-anytime
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Children (18 years old and younger) not allowed

    Pets

    • Pets not allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Onsite self parking (EUR 25 per day)
    • Onsite parking limited

    Other information

    • Smoke-free property
    • Caters to adults only
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Continental breakfast daily (surcharge)
    • Coffee shop/café
    • Snack bar/deli

    Things to do

    • Outdoor seasonal pool
    • 24-hour fitness facilities
    • Spa services on site

    Services

    • 24-hour front desk

    Facilities

    • Elevator

    Accessibility

    • In-room accessibility

    Languages Spoken

    • English
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Minibar
    • Iron/ironing board

    Sleep well

    • Blackout drapes/curtains
    • Soundproofed rooms

    Freshen up

    • Private bathroom
    • Shower only
    • Bidet
    • Free toiletries
    • Hair dryer

    Be entertained

    • TV

    Stay connected

    • Free WiFi
    • Phone

    More

    • Daily housekeeping
    • In-room safe

    Special features

    Spa

    Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with Turkish bath/hammam.

    Awards and affiliations

    This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

    Fees & policies

    Optional extras

    • Continental breakfast is offered for an extra charge of EUR 17.50 per person (approximately)

    ParkingPay at property

    • Self parking costs EUR 25 per day

    Pool, spa & gym (if applicable)Pay at property

    • The seasonal pool is open from June to September
    • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

    Contactless check-in and contactless check-out are available.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast and through room service.

    Each guestroom is kept vacant for a minimum of 48 hours between bookings.

    This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

    This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global).

    Policies

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    This property accepts Visa, Mastercard, American Express, debit cards and cash.

    Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

    Also known as

    • Axel Sebastian Sebastian
    • Axel Hotel San Sebastián Adults Only
    • Axel Hotel San Sebastián - Adults Only Hotel
    • Axel Hotel San Sebastián - Adults Only San Sebastian
    • Axel Hotel San Sebastián - Adults Only Hotel San Sebastian

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Axel Hotel San Sebastián - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs EUR 25 per day. Parking spots may be limited.
    • Yes, there's a seasonal outdoor pool.
    • Sorry, pets aren't allowed.
    • You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
    • Yes. Nearby restaurants include Chutney gastrobar (5-min walk), Bar Alex (5-min walk), and Sebastopol (5-min walk).
    • No, this hotel doesn't have a casino, but Casino Kursaal (15-min walk) is nearby.
    • Axel Hotel San Sebastián - Adults Only has a seasonal outdoor pool and a 24-hour fitness center, as well as spa services.
    8.4.Very good.
    • 10.0.Exceptional

      Very clean, quiet et off center ( only 10 mms walk ) the kindness and professionalism of the staff makes the Axel hotel stand Up from other hotel . From desk staff ( jorge) to dining room , was a great experience . Finding the hotel was a bit hard and the hotel parking a bit difficult to find .

      RobertS, 2 night trip, Oct 7, 2020

      Verified Orbitz guest review

    • 10.0.Exceptional

      Brilliant hotel

      Really friendly and welcoming staff. The hotel is spotless clean. Rooms are super modern, clean with some nice touches. Hotel is just a 10 min walk from the beach and old town.

      Lai, 1 night trip, Sep 9, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Excellent! Clean and good location. The bed is crazy comfortable

      4 night trip with friends, Aug 26, 2020

      Verified Expedia guest review

    • 8.0.Very good

      Estadia confortable

      El hotel es muy nuevo, los ambientes limpios y confortables, todo el plantel de servicio muy amable y respetuoso, el pequeño incoveniente es que la entrada al hotel queda un poquitin lejos a la playa pero no es un problema grande.

      6 night trip, Aug 15, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Modern, clean and trendy. Great service

      Very nice , modern and tidy hotel. Great location, good service. However, I had expected that the hotel had a bar on the roof top. Could have exchanged some of the sun beds and placed a small bar.

      3 night trip, Aug 7, 2020

      Verified Hotels.com guest review

    • 6.0.Good

      Room was clean, but “City” room was tiny! No space to put your bags down and no wardrobe to unpack to, just a few hangers above the mini fridge. Very tight around bed. Also no coffee in room (de-caf and tea only) and toiletries not refreshed.

      3 night romance trip, Jul 23, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      great hotel and location

      This hotel was great. Comfortable and good location. The pool was tiny, but it was cool that it's on the roof. Parking is limited, but they had a deal with a nearby garage, although kind of expensive. I would stay again.

      Benjamin, 2 night trip, Jul 22, 2020

      Verified Hotels.com guest review

    • 6.0.Good

      Good but not great

      Bea who serves the breakfast is the best. Gave us very nice and personal service. The fitness room had half the machines out of order. The room is nice but small.

      Claus, 4 night trip, Jul 6, 2020

      Verified Hotels.com guest review

    • 2.0.Poor

      Zero customer service or help

      Terrible experience overall. We never completed our stay as we had to cancel our wedding and honeymoon due to COVID, and being unable to travel to Europe due to restrictions. Hotels.com told us not to cancel our booking until they had updated their COVID policy and until they had spoken to the hotel. Unfortunately this hotel then refused to refund or provide a credit for a future stay (despite all of the other hotels we booked for our trip offering goodwill and providing future travel credit). We are all hurting but this hotel has been truly awful to deal with zero customer service and we have lost all of our money for this stay for what was meant to be our honeymoon. Hotels.com have been no help either. Abhorrent behavior from both Hotels.com and the hotel and a truly disappointing and exhausting experience.

      kirsty, 2 night trip, Jul 5, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      When in San Sebastian, this is our place

      Good overall. Clean room, good amenities and fantastic spa and pool areas. Close to centre and easy walk to most areas.

      2 night trip, Jul 2, 2020

      Verified Hotels.com guest review

    See all 120 reviews