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Hotel Imperial las Perlas

Photo gallery for Hotel Imperial las Perlas

Outdoor pool
On the beach
On the beach
On the beach
Outdoor pool

Overview of Hotel Imperial las Perlas

Hotel Imperial las Perlas

3.5 star property
Cancun beachfront hotel with 2 bars/lounges, outdoor pool

6.4/10 Good

366 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Restaurant
The price is S$80
Price available on 08/12/2022
Map
Blvd. Kukulcan Km 2.5, Cancun, QROO, 77500

Room options

About this area

What's nearby

  • In Zona Hotelera
  • Puerto Cancun Marina Town Center - 1 min drive
  • Plaza Las Americas - 6 min drive
  • Langosta Beach - 8 min drive
  • Ultramar Ferry Puerto Juárez - 11 min drive
  • Turtle Beach - 8 min drive
  • Cancun Mall - 19 min drive
  • Tortuga Beach - 10 min drive
  • Cancun Convention Center - 12 min drive
  • La Isla Shopping Mall - 18 min drive
  • Forum Beach - 13 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 32 min drive

Restaurants

  • Cocos and Grill - 12 min walk
  • Carnitas Michoacan - 17 min walk
  • Luna Rossa - 3 min drive
  • Las de Guanatos - 3 min drive
  • Locanda Paolo - 3 min drive

About this property

Hotel Imperial las Perlas

Hotel Imperial las Perlas is a great choice for a stay in Cancun. You can splash around at the outdoor pool, visit the coffee shop/cafe for a bite to eat or unwind with a drink at one of the 2 bars/lounges. Other highlights include a children's pool and a terrace.

All-inclusive

All-inclusive room rates at Hotel Imperial las Perlas are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 115 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 11:30 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 12:30 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open Monday - Sunday (7:30 AM - 10:30 PM)
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • Free daily reception
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's pool

What to do

  • On the beach

Working away

  • 2 meeting rooms

Facilities

  • Terrace
  • An outdoor pool

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels
  • Toilet paper

More

  • Daily housekeeping
  • Restaurant dining guide

Special features

All-inclusive

All-inclusive room rates at Hotel Imperial las Perlas are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Christmas Eve (24 December) gala dinner per child: MXN 200 (from 5 to 11 years old)
  • New Year's Eve (31 December) gala dinner per child: MXN 300 (from 5 to 11 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of MXN 180 for adults and MXN 108 for children (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 8:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Imperial Las Perlas Cancun
Hotel Imperial las Perlas Hotel
Hotel Imperial las Perlas Cancun
Hotel Imperial las Perlas Hotel Cancun
Hotel Imperial las Perlas with optional All Inclusive

Frequently asked questions

Does Hotel Imperial las Perlas offer free cancellation for a full refund?
Yes, Hotel Imperial las Perlas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Imperial las Perlas?
As of 4 December 2022, prices found for a 1-night stay for 2 adults at Hotel Imperial las Perlas on 8 December 2022 start from S$80, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Imperial las Perlas?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Imperial las Perlas?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 8:00 PM.
Are pets allowed at Hotel Imperial las Perlas?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Imperial las Perlas?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Imperial las Perlas?
You can check in from 3:00 PM - 11:30 PM. Check-out time is 12:30 PM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Imperial las Perlas?
No, this hotel doesn't have a casino, but PlayCity Casino (3-min drive) and Royal Yak Casino and Sports Book (4-min drive) are both nearby.
What is there to do at Hotel Imperial las Perlas and nearby?
Hotel Imperial las Perlas has 2 bars and an outdoor pool.
Are there restaurants at or near Hotel Imperial las Perlas?
Yes, there's an on-site restaurant. Nearby restaurants include Cocos and Grill (12-min walk), El Socio Taqueria Naiz (2 mi) and Las de Guanatos (2.1 mi).
What's the area around Hotel Imperial las Perlas like?
Hotel Imperial las Perlas is a short 15-minute walk from Puerto Cancun Marina Town Center and 13 minutes' walk from Turtle Beach.

Overall score and ratings

6.4

Good

6.8/10

Cleanliness

6.9/10

Staff & service

6.0/10

Amenities

5.9/10

Property conditions & facilities

6.7/10

Eco-friendliness

2/10 Poor

El servicio fue pésimo y el muchacho de la recepción con una mala aptitud y el servicio de Internet fue malísimo…
Rafael, 7-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Juan Carlos, 4-night trip with friends
Verified Hotels.com guest review

4/10 Fair

No tiene internet pésimo,no tiene cortesía de aguas,al reservar todo se mira bien al llegar desilusionada todo muy viejo, no tenía teléfono, al llegar recepción personas muy déspota para atender todas las demás personas diferentes áreas muy amables restaurante no me gusto.
Leticia, 4-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Roxana D, 4-night trip
Verified CheapTickets guest review

2/10 Poor

No good
As soon I was check in the hotel charge $28 for the environment that I was disagree. In addition ask for.kids I'd or passport to make photo copies how can it's minors. The air condition didn't work too much noise. perhat we need to pay the breakfast that was cold
Yannet, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ocean view is amazing
Jaime Miller, 6-night romance trip
Verified Expedia guest review

6/10 Good

So first off what you pay for is what you get. When I first arrived (solo traveler) the front desk ignored me until the woman who was trying to sell me excursions told me not to forget about me. After that check in was easy. No elevator but going up the 3rd floor was easy enough until the employee who took my bags stayed in my room for a while repeatedly asking for a tip. I ended up having to tell him that I didn't carry cash and that if I managed to go to an ATM then I would tip him. It was the only way for him to leave. Also, the bathroom in the window. It only covered half the window and left the other half opened and my bathroom was infested with mosquitoes. The water to the shower smelled like they had just put in a new filter and the water was nice and hot but the mosquitoes made it hard to be in the bathroom for a long hot shower. Food was alright. I noticed that they re used a lot of day old food and by the time I left I had stomach issues but the breakfast yogurt was good. Beach had smell to it but then again it rained and the seaweed was pushed ashore. Check out was a breeze. It took all but five minutes to check out. If you're looking for an ok place that's budget friendly then I suggest this place but also be aware that you get what you paid for.
Daniela, 4-night trip
Verified Expedia guest review

4/10 Fair

Good low budget option.
Felipe de jesus, 6-night family trip
Verified Expedia guest review

8/10 Very good

I really like the hotel. It was a great place, with an excellente location and very easy to take the bus and move around in Cancun. The people at the hotel was very friendly and they had a show from Monday to Friday evenings. It not a luxurious place ,but keep in mind what you pay for. It was clean and the breakfast was good with fruit, cereal, yogurt, eggs and many more things. Great hotel for an amazing price!!
Juliana, 7-night family trip
Verified Expedia guest review

2/10 Poor

Horrible todo las personas k trabajan ahi nadamas te piden propinas para todo el hotel súper viejo todo no volveré a estar ahí jamas el cuarto camas covijas todo súper viejo y no cuenta con elevador
Luz, 2-night family trip
Verified Expedia guest review