Park Pointe Hotel

Photo gallery for Park Pointe Hotel

Primary image
Desk, blackout drapes, iron/ironing board, bed sheets
In-room business center
In-room business center
In-room business center

Overview of Park Pointe Hotel

Park Pointe Hotel

2.0 star property
No-frills South San Francisco hotel with conference center

6.2/10 Good

1,012 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Air conditioning
  • Bathtub
  • Meeting Facilities
The price is S$119
Price available on 09/08/2022
Map
245 S Airport Blvd, South San Francisco, CA, 94080
Main amenities
  • Conference center
  • Garden
  • Lobby fireplace
  • Vending machine
  • Conference space
  • Multilingual staff
  • Picnic area
  • Barbecue grills
  • Wedding services
  • Luggage storage
  • Limited hour front desk
  • TV in a common area
For families
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Blackout drapes/curtains
  • In-room climate control (air conditioning)
  • Barbecue grill(s)
Cleaning & safety
  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing
  • Contactless check-out

Choose dates to view prices

About this area

What's nearby

  • Oracle Park - 11 min drive
  • San Francisco State University - 15 min drive
  • Moscone Convention Center - 19 min drive
  • San Francisco Museum of Modern Art - 12 min drive
  • Exploratorium - 24 min drive
  • Golden Gate Park - 25 min drive
  • University of San Francisco - 25 min drive
  • Ocean Beach - 15 min drive
  • California Academy of Sciences - 28 min drive
  • Ghirardelli Square - 30 min drive
  • Lombard Street - 29 min drive

Getting around

  • San Francisco Intl. Airport (SFO) - 7 min drive
  • Oakland Intl. Airport (OAK) - 35 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 38 min drive
  • San Bruno Station - 3 min drive
  • Millbrae Station - 6 min drive
  • South San Francisco Station - 16 min walk
  • San Bruno Station - 28 min walk

About this property

Park Pointe Hotel

Park Pointe Hotel puts you just 4 mi (6.4 km) from the airport and within a 15-minute drive of Oracle Park. Guests looking for a bite to eat can check out King Sun, which serves international cuisine. The airport proximity and location get good marks from fellow travelers.

Languages

English, Filipino, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

At a glance

Hotel size

  • 217 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3 PM - 10:00 PM
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • An adult age 18 or older must assume all liability for the booking
  • The front desk is open daily from 7:00 AM - 10:00 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Designated smoking areas
  • No alcohol served onsite

Property amenities

Food and drink

  • Barbecue grills

Traveling with children

  • Children's menu

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Meeting rooms
  • Conference center (6400 square feet of space)

Services

  • Front desk (limited hours)
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Built in 1956
  • Garden
  • Picnic area
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Wheelchair accessible
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Closed captioned TV
  • Raised toilet seat
  • Grab bar near toilet

Languages

  • English
  • Filipino
  • Spanish

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Phone

More

  • Access via exterior corridors

Special features

Dining

King Sun - This buffet restaurant specializes in international cuisine. A children's menu is available.

Fees & policies

Refundable deposits

  • Deposit: USD 100.00 per accommodation, per stay

Renovations and closures

This property is closed from October 1 2022 to March 1 2023 (dates subject to change).
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Fitness facility
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Fitness facility
  • Outdoor pool

Parking

  • RV/bus/truck parking is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas.

Contactless check-out is available.

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Onsite parties or group events are strictly prohibited.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

CitiGarden
Park Pointe Hotel South San Francisco
CitiGarden Hotel South San Francisco
CitiGarden South San Francisco
Park Pointe South San Francisco
Park Pointe Hotel Hotel
Park Pointe Hotel South San Francisco
Park Pointe Hotel Hotel South San Francisco

Frequently asked questions

Overall score and ratings

6.2

Good

6.7/10

Cleanliness

6.7/10

Staff & service

5.5/10

Amenities

6.1/10

Property conditions & facilities

6.1/10

Eco-friendliness

4/10 Fair

Amit, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Amit, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Xuefeng, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Todd, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Tyler, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Marco, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Deshaun, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel staff are really amazing they really go above and beyond to make your stay as easy and enjoyable as possible. We arrived a little past the time on checking in which was extremely late night / early morning and we were dead tired. They so helpful with luggage and gettimg us checked in as quickly and as painless as possible we are and were so grateful
Shanaia, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Xiuxing, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

A Moldy Nightmare
We arrived at the hotel at around 9:30pm. (Hotel doesn’t have anyone after 10p/11p which is strange considering they are right by a 24 hour airport.) After checking in we went to get food and upon returning we started getting ready for sleep. This is when we discovered that the entire shower area was COVERED in mold spots from top to bottom. At this point we could not get ahold of anyone at the customer service desk or the phone. We were stuck with the room for the night. The primary reason I booked this hotel (with close proximity to SFO airport) was to be able to shower but that clearly was not going to happen. I ended up having to book another hotel elsewhere. Additionally, the carpets were stained, the room smelled like smoke, the nightstands were sticky/greasy, and the bedsheets had reddish/brownish spots (someone seems to have bleed on them). It has been 72 hours since my stay and I have still yet to be called back or updated regarding a refund… save your money and your time and book somewhere else. This hotel needs to be bulldozed.
1-night family trip
Verified Hotels.com guest review