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All properties in Puerto Vallarta, Jalisco, Mexico
1 room, 2 adults

Buenaventura Grand Hotel & Great Moments - All Inclusive - Puerto Vallarta

4-star4 stars
Great for familiesThis property has good facilities for families.
Avenida Mexico 1301, Puerto Vallarta, JAL, 48350, Mexico

All-inclusive property with full-service spa, connected to the convention center, near Camarones Beach
  • Free buffet breakfast, free WiFi, and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Bar
Bar is awesome
Service
Fantastic service
Food
Delicious food
Cleanliness
Could use a good cleaning

Buenaventura Grand Hotel & Great Moments - All Inclusive - Puerto Vallarta

More Info: 6823 2342

from S$236
  • Resort Room Two Double Beds
  • Deluxe Room Ocean View Two Double Beds
  • Honeymoon Suite, Ocean View
  • Resort Room King Bed
  • Deluxe Ocean View King
  • Deluxe Room Renovated King Bed
  • Resort Room Renovated King Bed

What’s around Buenaventura Grand Hotel & Great Moments - All Inclusive - Puerto Vallarta

Landmarks

  • In Colonia 5 de Diciembre
  • Malecon - 12 min walk
  • Camarones Beach - 3 min walk
  • Teatro Vallarta - 5 min walk

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 21 min drive

At a glance

Key facts

Size

  • 231 rooms
  • Arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club (ages 4 - 12)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

  • Free nearby parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Free buffet breakfast daily
  • 3 restaurants
  • 3 bars/lounges
  • 2 poolside bars
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Number of outdoor pools - 2
  • Children's pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Personal motorized watercraft on site
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Spa tub
  • Steam room
  • Arcade/game room
Working away
  • Business center
  • Conference space size (feet) - 111
  • Conference space size (meters) - 10
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built - 1982
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • French
  • Italian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LED TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties
  • Dining and beverage availability limited at one or more venues

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities
  • Kayaking
  • Snorkeling
  • Surfing/boogie boarding

Land activities
  • Fitness facilities
  • Soccer
  • Volleyball

Lessons/classes/games
  • Yoga

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included
  • Golf green fees
  • Motorized water sports
  • Scuba-diving excursions
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Surcharge for room service
  • Airport transfers
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

SHAKTI has 2 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, facials, and body wraps. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

Frutas y Flores - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Sunset / Beach Club - This beachfront restaurant serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Corazón Contento - This restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.

La Cabaña - This bar is located by the pool.

Buenaventura Grand Hotel & Great Moments - All Inclusive - Puerto Vallarta’s small print

Also known as

  • Buenaventura
  • Buenaventura Hotel Puerto Vallarta
  • Buenaventura Puerto Vallarta
  • Buenaventura Grand Hotel Puerto Vallarta
  • Buenaventura Beach Hotel Puerto Vallarta
  • Buenaventura Grand Hotel Great Moments All Inclusive
  • Buenaventura Grand Great Moments Puerto Vallarta
  • Buenaventura Grand Great Moments
  • Buenaventura Grand Hotel Spa All Inclusive
  • Buenaventura Grand Great Moments All Inclusive Puerto Vallarta
  • Buenaventura Grand Great Moments All Inclusive
  • Buenaventura All Inclusive
  • Buenaventura Grand
  • Buenaventura Grand Hotel
  • Buenaventura Grand Hotel All Inclusive
  • Buenaventura Grand Hotel All Inclusive Puerto Vallarta
  • Buenaventura Grand Puerto Vallarta
  • Buenaventura Hotel
  • Hotel Buenaventura

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Good 7.8 From 691 reviews

Very good 8.0
Overall: Great Stay/Location/Ease/Service/Details
This hotel is a great all-inclusive spot not far from the Malecon. Service is wonderful & friendly, & little details (e.g. cold drinks brought while you wait to check in, welcome truffles, evening cookie drop-off, Mexican Fiesta Night, morning yoga, etc.) made staying here a delight. The food at the Sunset restaurant was formal but amazing, and we even got to reserve a private family dinner on the beach for Thanksgiving (lobster!). The soups, in particular, were phenomenal, and the deconstructed pumpkin pie dessert...hands down one of the best things I've ever eaten. Now for the drawbacks: Nighttime noise- on most nights there was live music in the lobby bar. While this isn't in itself bad, it sounded like the band was right outside my room with the doors closed (& my room was about as far as you could get from the lobby). Combined with ambient music out by the pool, & you have overlapping noise pollution until at least 11pm every night. For those of us not out partying and trying to get kiddos to bed, this was particularly annoying. One night there was a wedding on the beach, hosted by the hotel, that was permitted to keep their loud dance music playing until 1:30am! Beds- The beds are hard as a rock. Even my 5-year-old complained about not being able to get comfortable, & he sleeps on a very firm memory foam mattress at home. If it weren't for the round pillow under my knees & morning yoga (LOVED!!) I may have not been able to move the whole trip.
Lindsey, us6 night family trip
Exceptional 10.0
3rd stay here was best yet
Bartholomew, us7 night trip
Fair 4.0
Old, smelly and uncooperative staff.
Location was great but condition of the hotel, especially the room itself was pretty bad. There was a pretty nasty smell in my room. The pillows and bedding smelled dirty even when I asked them to change them. I asked to be moved to a different room but was refused. The food buffet restaurant was barely edible. The food at the Sunset restaurant was a little better but you have to take what they offer as they don't have a menu to select from. The concierges promise a lot when you arrive but don't follow through on making reservations. You have to follow up on everything. And beware of the time share/membership pitches. They tell you they will take 90 minutes of your time for the pitch which includes breakfast but I ended up having to abruptly end my session after 2 and a half hours. There were more smiles or friendliness from the agents obviously after that. All I got in return was some discount on a spa session, a show, and a tour which they failed to inform me was ALL in Spanish. Although I liked the location, which was walking distance to the Malecon, I won't be staying here again.
Nilufar, us4 night trip
Very good 8.0
Boutique, beachfront all-inclusive
We stayed here 28 years ago on our honeymoon. This property has grown up nicely. It is simple, clean, and has a boutique feeling, which I like over some of the larger hotels where you get lost. Food was decent and something at any hour. Do have room service. We were only there for 3 nights so it was fine. Would have been a little boring for longer stays. Used the spa and had an amazing couples massage. Staff was amazing and accommodations were clean and comfortable. We had the honeymoon suite and our view was good!
Kimberly, us3 night trip
Poor 2.0
Cockroaches
There were cockroaches in the room the building is very old big mosquitoes bit me throughout my stay. The toilet got stuck multiple times.
Oluwatoyin, ca4 night romance trip

Buenaventura Grand Hotel & Great Moments - All Inclusive - Puerto Vallarta

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