4/10 Fair
2 June 2023
Urgent needs of renovation
First I wasn’t happy to have to pay for early check-in. I understand if room is not available, I will need to wait but to pay before 12pm!!!!
Mariott has never done that to me.
Lobby, TiVa and Scarlett are nice areas but in between it is very old:
Shower is leaking, toilet doesn’t flush, AC not cold, bathroom towels stained, cupboard door not adjusted, dirty curtains badly hooked ect…
and minimalism doesn’t means empty room.
The bedroom is basically a big empty room, the bed and pillow are comfortable though.
1 good point is the breakfast that is fantastic and saved our stay.
Time to renovate guys, much better and cheaper offer available in town. That was my last stay with you.
Laurent
Laurent, 3-night trip
Verified Hotels.com guest review