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1 room, 2 adults

Holiday Inn West - Phoenix, an IHG Hotel

3-star3 stars
Great for families

Good to know

  • Cribs/infant beds (surcharge)
  • Connecting/adjoining rooms available
  • Free WiFi
  • Microwave
1500 N 51st Ave, Phoenix, AZ, 85043, United States of America

Mountain hotel in Estrella with outdoor pool and restaurant
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Cribs/infant beds (surcharge)
    • Connecting/adjoining rooms available
    • Free WiFi
    • Microwave
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • shower area could be cleaner.no tub.water leaks onto floor because the lip is too small…Apr 30, 2021
  • Checked in to hotel went to the room and the whole hallway was full of cigarette smoke…Apr 25, 2021

Holiday Inn West - Phoenix, an IHG Hotel

from S$131
  • Deluxe Room, 2 Double Beds, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Suite, 2 Bedrooms, Non Smoking, Jetted Tub
  • Standard Room, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking (Hearing, Mobility Tub)
  • Room, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

What’s around Holiday Inn West - Phoenix, an IHG Hotel

Landmarks

  • In Estrella
  • Arizona State Capitol - 5.4 mi / 8.7 km
  • Phoenix Convention Center - 7.3 mi / 11.8 km
  • Talking Stick Resort Arena - 7.7 mi / 12.4 km
  • Chase Field - 7.8 mi / 12.5 km
  • Grand Canyon University - 8.4 mi / 13.6 km
  • State Farm Stadium - 11.1 mi / 17.9 km
  • Gila River Arena - 11.2 mi / 18 km

Getting around

  • Sky Harbor International Airport (PHX) - 17 min drive
  • Phoenix, AZ (DVT-Phoenix Deer Valley) - 25 min drive
  • Scottsdale, AZ (SCF) - 31 min drive
  • Chandler, AZ (CHD-Chandler Municipal) - 38 min drive
  • Mesa, AZ (MSC-Falcon Field Municipal) - 34 min drive
  • Phoenix - Mesa Gateway Airport (AZA) - 43 min drive
  • Free area shuttle

At a glance

Key facts

Hotel size

  • This hotel has 144 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free onsite self parking

  • Free onsite RV/bus/truck parking

  • Wheelchair-accessible parking and van parking on site

Offsite

  • Free area shuttle

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
  • Spa tub
  • Golfing nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 5
  • Conference space
  • Conference space size (feet) - 2844
  • Conference space size (meters) - 264
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Coyote Bar and Grill - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Holiday Inn West - Phoenix, an IHG Hotel’s small print

Also known as

  • Holiday Inn Hotel Phoenix West
  • Holiday Inn West Phoenix
  • Holiday West Phoenix, An Ihg
  • Holiday Inn West - Phoenix, an IHG Hotel Hotel
  • Holiday Inn West - Phoenix, an IHG Hotel Phoenix
  • Holiday Inn West - Phoenix, an IHG Hotel Hotel Phoenix
  • Holiday Inn Phoenix West
  • Holiday Inn West Phoenix
  • Holiday Inn Phoenix-West Hotel Phoenix
  • Phoenix Holiday Inn
  • Holiday Inn West Phoenix Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment and guests are provided with hand sanitizer.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Optional extras

Rollaway beds are available for USD 10.0 per night

Breakfast costs between USD 5 and USD 12 for adults, and USD 5 and USD 10 for children (approximately)

Cribs/Infant beds are available for USD 10.0 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Holiday Inn West - Phoenix, an IHG Hotel

  • Does Holiday Inn West - Phoenix, an IHG Hotel offer free cancellation for a full refund?
    Yes, Holiday Inn West - Phoenix, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Holiday Inn West - Phoenix, an IHG Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Holiday Inn West - Phoenix, an IHG Hotel?
    Yes, there's free self parking. Free RV/bus/truck parking is available.
  • Is there a pool at Holiday Inn West - Phoenix, an IHG Hotel?
    Yes, there's an outdoor pool.
  • Are pets allowed at Holiday Inn West - Phoenix, an IHG Hotel?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Holiday Inn West - Phoenix, an IHG Hotel?
    You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-out is available.
  • Are there restaurants at or near Holiday Inn West - Phoenix, an IHG Hotel?
    Yes, there's an onsite restaurant, Coyote Bar and Grill. Nearby restaurants include Las Cazuelas Mexican Food Restaurant (4-min walk), Sonic (4-min walk), and IHOP (5-min walk).
  • Is there an onsite casino at Holiday Inn West - Phoenix, an IHG Hotel?
    No, this hotel doesn't have a casino, but Vee Quiva Casino (14-min drive) and Desert Diamond Casino - West Valley (15-min drive) are both nearby.
  • What is there to do at Holiday Inn West - Phoenix, an IHG Hotel and nearby?
    Holiday Inn West - Phoenix, an IHG Hotel has an outdoor pool and a 24-hour fitness center, as well as a spa tub.

Recent reviews

Good 7.8 From 211 reviews

Good 6.0
Employees were not the friendliest. Also i used the iron and rust came out of the bottom While ironing my shirt . Ruined my Dodgers jersey . Also could not get blankets after 8pm .
marcus, us2 night family trip
Very good 8.0
Bathroom dirty
The stay was ok, the bathroom was dirty thought.
Casey, us1 night family trip
Very good 8.0
The Front desk ask my wife if she was a hooker due to she went down to the front desk after I checked in to ask some questions to me that was very inappropriate and very demeaning to my wife
James, us4 night business trip
Good 6.0
The hotel was nice, I asked for early check-in and they had a room ready for us. The rooms were good size and clean, parking was sufficient. We ended up with full beds, so they were pretty small for two people. The only issues we had were the shady characters walking around outside, and neighborhood to the north. I was CERTAIN our vehicle was going to be broken into, but was pleasantly surprised when we came out and it wasn't. There was a security guard making his rounds, so that was good. I awoke several times to some loud guests near me that seemed to be partying. Later I heard someone from the hotel yelling at them, or someone else, that they were not allowed to smoke on the balcony or in the room or there would be a fine. There was only one elevator, it was nice, but sometimes a wait. Overall not bad, just the shady characters outside and loud guests made it a bit uncomfortable.
CLINTON, us1 night family trip
Poor 2.0
Security knocked on the door at 2 am because he smelled cigarettes, I Ben booking here never smoked I don’t even smoked at all. plus’s the rooms have smoked detectors not sure what was the real reason he knocked at the door ...
us1 night romance trip
Good 6.0
hotel property is pretty good Bathroom are below par and so is the housekeeping had to call the housekeepers 4 times for a service ultimately it was provided by the front office lady but the hotel can an excuse and blame it on the COVID. The bathrooms need really a good upgrade so do the carpets. ALSO the noise from the next door guest can be heard Bathroom exhaust fan makes such a big noise that you cant sleep Restaurant breakfast is really good and is done well
asha, us2 night family trip
Very good 8.0
Friendly staff,easy and fast checking. Parking lot to crowded.
us1 night romance trip
Exceptional 10.0
Friendly employees an reliable the girl at front desk to this morning was really really nice
Esperanza, us1 night romance trip
Exceptional 10.0
No complaint thanks all good Everything look good
Cruz, us1 night trip
Poor 2.0
The worst place you could ever stay in
Jesse, us1 night family trip

Holiday Inn West - Phoenix, an IHG Hotel