Crowne Plaza Santo Domingo by IHG

Property class: 5 and above
Luxury hotel with spa, near Malecon

Choose dates to view prices

Crowne Plaza Santo Domingo by IHG features a casino and puts you only steps from Malecon. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with hot stone massages, body scrubs or aromatherapy. An outdoor pool, a poolside bar and a 24-hour fitness centre are other highlights at this luxurious hotel. Fellow travellers say great things about the helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Free parking
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Casino
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Hot tub

For families (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
The current price is S$215
includes taxes & fees
19 Oct - 20 Oct

Why we love this property

Business meets bliss
Located in the city centre, this hotel offers a 24-hour business centre and coworking space. After work, indulge in spa services or unwind in the sauna.
Foodie paradise
Dive into a culinary adventure with a restaurant, cafe, and bar. Locally-sourced organic food, vegan options, and vegetarian breakfast await.

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Club Room, 1 King Bed (Club Floor)

A modern living room with a sofa, two patterned pillows, a small round table, and two wall-mounted lamps.

Club Room, 1 King Bed (Club Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

A hotel room with a large bed, a desk, a chair, and a television.

Standard Room

8.4 out of 10
Very good
(9 reviews)
  • Sea view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed

A hotel room with a large bed, a desk with a computer, a chair, a TV, and a window with a view of the ocean.

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(24 reviews)
  • Sea view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk with a computer, a chair, a TV, and a window with a view of the ocean.

Standard Room, 1 King Bed

  • Sea view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a TV.

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(13 reviews)
  • Sea view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

A modern living room with a sofa, two patterned pillows, a small round table, and two wall-mounted lamps.

Junior Suite, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • Sea view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

A hotel room with two beds, a sofa, a table, and a view of the outdoors.

Premium Room, 2 Queen Beds

8.0 out of 10
Very good
(5 reviews)
  • Sea view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

A hotel room with two beds, a sofa, a table, and a view of the outdoors.

Premium Room, 2 Queen Beds

  • Sea view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

A hotel room with a large bed, a desk with a computer, a chair, a TV, and a window with a view of the ocean.

Premium Room

10.0 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Presidential Suite, 1 King Bed, Ocean View (Luxurious)

A modern living room with a sectional sofa, a coffee table, and a TV.

Presidential Suite, 1 King Bed, Ocean View (Luxurious)

  • Sea view
  • 175 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Luxurious, Club Floor)

A hotel room with a large window, a dining area, a sofa, and a minibar.

Club Suite, 1 King Bed (Luxurious, Club Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Accessible Bathtub)

A hotel room with a large bed, bedside table, and a view of the sea.

Premium Room, 1 King Bed, Accessible (Accessible Bathtub)

  • Sea view
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Accessible Bathtub)

A hotel room with a large bed, bedside tables, a desk, and a chair.

Standard Room, 1 Queen Bed (Accessible Bathtub)

  • Sea view
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

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9.0 out of 10, Wonderful, 1,555 reviews
The price is S$119
includes taxes & fees
18 Oct - 19 Oct
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About the area

Map
Ave.George Washington 218, Santo Domingo, 2890

What's nearby

  • Malecon - 1 min walk - 0.2 km
  • Grand Casino Jaragua - 5 min walk - 0.5 km
  • Guibia Beach - 15 min walk - 1.3 km
  • Calle El Conde - 17 min walk - 1.5 km
  • National Palace - 19 min walk - 1.6 km

Getting around

  • Santo Domingo (SDQ-Las Americas Intl.) - 36 min drive
  • Santo Domingo (JBQ-La Isabela Intl.) - 37 min drive
  • Joaquin Balaguer Station - 24 min walk
  • Casandra Damiron Station - 30 min walk

Restaurants

  • ‪Villar Hermanos - ‬5 min walk
  • ‪Hotel Napolitano - ‬7 min walk
  • ‪Cafeteria Clinica Abreu - ‬7 min walk
  • ‪New Jersey Drink Liquor Store - ‬7 min walk
  • ‪Restaurante Manolo - ‬8 min walk

About this property

Crowne Plaza Santo Domingo by IHG

  • Crowne Plaza Santo Domingo by IHG features a casino and puts you only steps from Malecon. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with hot stone massages, body scrubs or aromatherapy. An outdoor pool, a poolside bar and a 24-hour fitness centre are other highlights at this luxurious hotel. Fellow travellers say great things about the helpful staff.

At a glance

Hotel size

    • 196 rooms
    • Arranged over 15 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*

Pets

    • Pets allowed (dogs only, 1 total, up to 12 kg per pet)*
    • Service animals welcome
    • Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation*
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Babysitting (surcharge)

What to do

  • Tennis
  • Shopping
  • Beach nearby

Working away

  • 15 meeting rooms
  • Co-working spaces
  • Conference centre (33000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness centre
  • An outdoor pool
  • Casino
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Locally sourced food is prioritised
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Uses some LED lighting
  • Comprehensive food waste policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Front entrance ramp
  • Wheelchairs available on site

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Water-efficient showers only
  • Mobile key entry

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Dining

Nabu – On-site restaurant. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 20 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 128.00 per stay
  • Pets are allowed for an extra charge of USD 64.00 per pet (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Hotel Santo Domingo
Crowne Plaza Santo Domingo
Santo Domingo Crowne Plaza
Intercontinental Santo Domingo
Santo Domingo Intercontinental
Crowne Plaza Santo Domingo Hotel
Crowne Plaza Santo Domingo
Crowne Plaza Santo Domingo by IHG Hotel
Crowne Plaza Santo Domingo an IHG Hotel
Crowne Plaza Santo Domingo by IHG Santo Domingo
Crowne Plaza Santo Domingo by IHG Hotel Santo Domingo

Frequently asked questions

Does Crowne Plaza Santo Domingo by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza Santo Domingo by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crowne Plaza Santo Domingo by IHG?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Crowne Plaza Santo Domingo by IHG?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 12 kg per pet. There's a charge of USD 64.00 per pet, per stay, and there's also a deposit of USD 128.00 per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Crowne Plaza Santo Domingo by IHG?

Yes, there's free self and valet parking. Electric car charging is available.

What are the check-in and check-out times at Crowne Plaza Santo Domingo by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Crowne Plaza Santo Domingo by IHG?

Yes, there's a casino.

What is there to do at Crowne Plaza Santo Domingo by IHG and nearby?

Practise your swing on the tennis courts. Indulge in a treatment at the spa and soothe your senses in the hot tub. Crowne Plaza Santo Domingo by IHG also has a casino, an outdoor pool and a 24-hour fitness centre, as well as a sauna and a garden.

Are there restaurants at or near Crowne Plaza Santo Domingo by IHG?

Yes, there's an on-site restaurant, Nabu.

What's the area around Crowne Plaza Santo Domingo by IHG like?

Crowne Plaza Santo Domingo by IHG is in Gascue, a short 1-minute walk from Malecon and 6 minutes' walk from Grand Casino Jaragua.

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Reviews

Crowne Plaza Santo Domingo by IHG Reviews

8.8

Excellent

9.0

Cleanliness

8.2

Location

9.0

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as excellent, great, and awesome with a variety of options. (15 reviews)
  • The restaurant offered great food quality, excellent service, and a good selection of options. (15 reviews)
  • The pool area was a highlight with many guests enjoying its amenities, including a bar, jacuzzi, and spacious surroundings. (10 reviews)
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Popular mentions

Service staff
Room
Restaurant
Food
Breakfast
Location
Bathroom
Room service
Ocean view
Shower

Reviews

Verified review

10/10 Exceptional

Great hotel...the staff is better then the hotel ....everything was amazing
Verified review

10/10 Exceptional

Beautiful view, friendly staff, great breakfast!
Verified review

10/10 Exceptional

Breakfast was awesome
Verified review

8/10 Very good

I really enjoyed staying at this hotel! The staff, location, and overall experience were great. My only complaint is that the TVs are outdated—they aren’t smart TVs, which was disappointing. For the price they charge, I think the hotel should invest in updating the TVs and technology to match today’s standards. Adding smart TVs would make the guest experience even better.
Verified review

10/10 Exceptional

Very good view out to sea and down the Malecon
Verified review

10/10 Exceptional

Room was very clean. Service was excellent. Location is great with good views.
Verified review

8/10 Very good

Good location, easy to move around santo domingo.
Verified review

10/10 Exceptional

Clean room! Staff at their buffet breakfast was phenomenal!!! I extremely liked Jose Manuel there! Very sweet and nice
Verified review

10/10 Exceptional

We love this place because of its location, it by ocean and very close to city center
Verified review

10/10 Exceptional

Everyone from the breakfast crew to the pool crew to the front desk we’re very helpful and very friendly
Verified review

10/10 Exceptional

Rooms were clean everyday and the housekeeper Rosalina did an excellent room
Verified review

8/10 Very good

Safe , quiet, clean located in the vibrant malecon area, thats the place to be
Verified review

10/10 Exceptional

Customer service is amazing, best hotel by far in Dominican Republic
Verified review

10/10 Exceptional

Excellent. The staff is very kind and helpful Perfect room. I had 2 issues of error codes with the safe and every time fixed in 10 minutes Thank you to all the staff in the hotel. They deserve 10/10 or more
Verified review

10/10 Exceptional

The staff was so nice
Verified review

10/10 Exceptional

Excellent location with great views

Great location. Friendly staff. Excellent breakfast. Beautiful views.
Verified review

10/10 Exceptional

Amazing water front hotel

As a solo traveler I had an amazing stay at this hotel. Walking distance to bars restaurants and shops at Zona Colonial....
Verified review

10/10 Exceptional

Everyone was very nice. Hotel in excellent condition.Very nice breakfast buffet. Will stay there again next time.
Verified review

10/10 Exceptional

Outstanding hotel all the way around. I will definitely use this hotel again. Lots of friendly and helpful staff. Very safe and close to a lot restaurants.
Verified review

10/10 Exceptional

It’s nice and clean. And customer service is really good.
Verified review

10/10 Exceptional

Santo Domingo in fall

A nice place to stay with waterfront views and close to the colonial area. The staff was excellent and the restaurant was good.
Verified review

10/10 Exceptional

I like everything. Beginning with the front desk staff, very professional and friendly. The Bar, pool, Spa and wonderful lobby areas. This hotel is ny #1 option when planning my vacation.
Verified review

10/10 Exceptional

Excellent location, Clean, quiet and beautiful. Breakfast was awesome Jose at breakfast was very attentive We will be back !!🇩🇴👍
Verified review

10/10 Exceptional

Wonderful staff very helpful. Clean and convenient. Sunning by the pool over looking the Caribbean.
Verified review

8/10 Very good

Central location & nice view.

Nice hotel with a good location. Across the street from the sea, but no Beach access close by. Good dining options close by.