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The Westin San Jose

4 stars
302 South Market StreetSan JoseCA95113United States of America, ‏‎800 1205131 (Singapore Toll Free) +1-817-524-0058 (From abroad)
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Excellent4.3 / 5
Service
Fantastic service
Location
Great location
Food
Delicious food
Comfort
Uncomfortable
135See all 135 Hotels.com reviews
From 81 reviewsTripAdvisor Traveller Rating

The Westin San Jose

Hotel Info: 800 1205131

from S$184
  • Studio Suite, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Traditional Room, 1 Queen Bed, Accessible
  • Room, 2 Queen Beds, Accessible
  • Room, 2 Queen Beds, Accessible
  • Deluxe Double Room, 2 Double Beds
  • Deluxe Room, 1 Queen Bed
  • Deluxe Room, 1 King Bed
  • Studio Suite, 1 King Bed, Accessible
  • Deluxe Double Room
  • Superior Room, 1 King Bed
  • Traditional Room, 1 Queen Bed
  • Traditional Room, 1 King Bed
  • Standard Room, 1 King or 1 Queen Bed
  • Deluxe Room, 1 King Bed, Accessible
  • Traditional Room, 2 Double Beds

At a glance

Key facts

Hotel size

  • This hotel has 171 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is Noon

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free (dogs only)

  • Specific rooms only *

  • 1 per room (up to 40 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Claire Hotel
  • Westin San Jose Hotel
  • Westin San Jose
  • The Sainte Claire Hotel San Jose
  • Larkspur Collection Sainte Claire
  • Claire Sainte
  • Hotel Sainte
  • Hotel Sainte Claire
  • Sainte Claire
  • Sainte Claire Hotel
  • Sainte Claire Hotel San Jose
  • Sainte Claire San Jose
  • Sainte Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 100.00 per stay

Optional extras

Late check-out can be arranged for an extra charge

Valet parking costs USD 39 per day with in/out privileges

Rollaway beds are available for USD 20.00 per night

Breakfast costs between USD $5 and USD $25 for adults, and USD $5 and USD $25 for children (approximately)

Pets are allowed for an extra charge

In the hotel

Food and drink
  • Cooked-to-order breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • 24-hour fitness facilities
  • Golfing nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 10
  • Conference space
  • Meeting rooms 10
  • Conference space size (feet) - 10000
  • Conference space size (meters) - 929
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Year Built 1926
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Il Fornaio - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

The Westin San Jose’s small print

Also known as

  • Claire Hotel
  • Westin San Jose Hotel
  • Westin San Jose
  • The Sainte Claire Hotel San Jose
  • Larkspur Collection Sainte Claire
  • Claire Sainte
  • Hotel Sainte
  • Hotel Sainte Claire
  • Sainte Claire
  • Sainte Claire Hotel
  • Sainte Claire Hotel San Jose
  • Sainte Claire San Jose
  • Sainte Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 100.00 per stay

Optional extras

Late check-out can be arranged for an extra charge

Valet parking costs USD 39 per day with in/out privileges

Rollaway beds are available for USD 20.00 per night

Breakfast costs between USD $5 and USD $25 for adults, and USD $5 and USD $25 for children (approximately)

Pets are allowed for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 135 reviews

The Westin San Jose
Outstanding5.0 / 5
GREAT HOTEL BUT KEEP YOUR STUFF SECURE IF VALET!
Nice hotel, very well located and excellent service. Only problem, don't leave nothing in the car when valet it. I left my Ray Bans never see them again!
1 night family trip
The Westin San Jose
Excellent4.0 / 5
Overall great property and location; however the air conditionin was a bit noisy and we did not have robes in our room.
1 night romance trip
The Westin San Jose
Fair2.0 / 5
Worst Westin experience ever
Room and bathroom were too small and you could hear everything going on outside the room. Valets were clueless: showed up without keys to car and looked at us for the keys, poor organization for parking cars causing serious traffic problem on corner and intersection, was surprised when asked to pull luggage from trunk for me and were just overall disorganized and didn't seem to know what to do. There was no gift shop for snacks. Room service never delivered my breakfast. On site restaurant-IlFornaio- changed their menu and the food sucked and was very overpriced. And maid service never showed! We had to order towels to shower! They, at least, were delivered. But, when I called for maid service or towels, she didn't understand my problem and didn't apologize and did promise the towels.
2 night family trip
The Westin San Jose
Good3.0 / 5
Would I stay again? Hard to say.
It is an older hotel so you expect smaller rooms with some character to the hotel. The service was terrific. We were in an internal room overlooking the roof and the wall of the opposing building, not terribly attractive. It certainly was convenient to the convention center. Only real drawback was the ridiculously noisy AC unit. Staff was great. Hotel's Italian restaurant was just OK. It is downtown and San Jose has a robust homeless population, the are around the hotel was very pleasant.
6 night business trip
The Westin San Jose
Good3.0 / 5
It was nice, but the smell...
Parking was a chore so we ended up with Valet. The staff was extremely nice and helpful. The first room we went to, the bellwoman couldn't get the door open, not even with her generic key. She went downstairs and quickly came up and took us to another room. Room 210 was nice, however, it smelled like raw sewage. We opened the window & that seemed to help some. We went to our concert & came back & the room still smelled, but were both too tired and just went to sleep. The next day we left and the valet (Christian) was awesome. The beds were comfortable and the showerhead was awesome. Would I stay there again, probably not.
1 night family trip

See all reviews

The Westin San Jose

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